• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Laptop Black Screening!

Joined
May 17, 2007
Messages
461 (0.07/day)
Location
United Kingdom
Processor I5-4670k @ 4ghz
Motherboard Asrock Z87 Extreme 4
Cooling Hyper 212 Evo
Memory Gskill 2133mhz - 8gb
Video Card(s) Evga 970 GTX FTW
Storage Samsung 840 Pro 256gb
Display(s) Samsung 22" B2230
Case NZXT 410 Phantom
Audio Device(s) Motherboard Onboard
Power Supply Corsair Gaming Series 700w
Software Windows 7 64-bit
Hey guys, i kept getting this problem where my laptop would just suddenly black screen, the laptop will still be on but it won't let me do anything so i have to forcefully turn it off. It started doing it often (every few hours) so i reformatted my laptop and it seemed to solve it for a few days, but then it happened again today...

I was thinking it may be overheating, but it's defintley not. It happened while watching a youtube video once, the rest of the time was while playing Heroes of Newerth (which is not a demanding game, does not make my laptop hot) it's getting really frustrating and i was wondering if you guys could help me out with this.

My laptop is a MSI GT660

Thanks
 
Joined
Nov 18, 2006
Messages
2,964 (0.47/day)
Location
your local vending machine
System Name HTPC||Lenovo IBM ThinkPad
Processor AMD Phenom II x4 965 stock 3.4GHz||Intel C2D T9300 @ 2.5GHz
Motherboard Zotac 890GX-ITX WiFi||Lenovo 8918CTO
Cooling Stock 3x 120's||Stock stuff
Memory 8GB (2x4GB) DDR3 6-6-6-15||3GB DDR2
Video Card(s) Asus 3870x2||nVidia Quadro NVS 140M
Storage 1TB Seagate Barracuda, 1x 2TB WD EARX ||Hitachi 160GB 7200RPM
Display(s) Samsung T260HD||
Case SilverStone Grandia GD05||
Audio Device(s) on-board||on-board
Power Supply Cooler Master 450W||6-cell
Software Windows 7 Pro x64||Windows 7 Pro x64/Linux Mint x64
Have you tried checking your Event Viewer if you can?
Do you still have a cursor when the screen goes black?
 
Joined
May 17, 2007
Messages
461 (0.07/day)
Location
United Kingdom
Processor I5-4670k @ 4ghz
Motherboard Asrock Z87 Extreme 4
Cooling Hyper 212 Evo
Memory Gskill 2133mhz - 8gb
Video Card(s) Evga 970 GTX FTW
Storage Samsung 840 Pro 256gb
Display(s) Samsung 22" B2230
Case NZXT 410 Phantom
Audio Device(s) Motherboard Onboard
Power Supply Corsair Gaming Series 700w
Software Windows 7 64-bit
Have you tried checking your Event Viewer if you can?
Do you still have a cursor when the screen goes black?

Event Viewer? Do you mean Task Manager? If so nope it won't let me do anything at all, everything cuts off but there is still power to the machine. There's no cursor, before it black screens it usually just like freezes, and then the cursor will like, really really lag and warp across the screen (cause im moving it) and then it will black screen and i have to turn off the laptop.

:cry:

Edit: Nevermind, i found the Event Viewer, it shows a critical error occured but thats just where it had to forcefully restart, it doesn't really say what happened unless im looking in the wrong place ;S
 
Last edited:
Joined
May 21, 2009
Messages
4,966 (0.92/day)
System Name i7-PC / HTPC / iMac
Processor i7 3820 / Phenom II 940
Motherboard GIGABYTE G1.ASSASSIN2 / M3A79-T Deluxe
Cooling Corsair Hydro H100i / Scythe II (HS only)
Memory G.SKILL Trident X Series 8GB (2 x 4GB) DDR3 1600mhz / 4GB DDR2 1066 (@800) Corsair Dominator
Video Card(s) GB Radeon HD 7950s 3GB / GB Radeon HD 7950s 3GB
Storage 2x 80GB Intel X-25, 2x600gb SATA, 1x1tb 5400RPM storage /1x600GB, 3x500GB,1x160,1x120 SATA
Display(s) 1x 27" Yamakasi / Vizio 42" HDTV
Case Lian Li Lancool PC-K58 / Antec 900
Audio Device(s) HT Omega Striker 7.1 / Onboard and HDMI from ATi Card
Power Supply PC Power & Cooling 750W / 610W
Software Ubuntu / Windows 8.1 Pro / OS X / PHPStorm / Gaming
no, event viewer is a system log. if you check it and look for the time you screen last blacked out, you can see what was happening on the that time.

just google event viewer + your windows version and it'll say how to find it.
 
Joined
May 17, 2007
Messages
461 (0.07/day)
Location
United Kingdom
Processor I5-4670k @ 4ghz
Motherboard Asrock Z87 Extreme 4
Cooling Hyper 212 Evo
Memory Gskill 2133mhz - 8gb
Video Card(s) Evga 970 GTX FTW
Storage Samsung 840 Pro 256gb
Display(s) Samsung 22" B2230
Case NZXT 410 Phantom
Audio Device(s) Motherboard Onboard
Power Supply Corsair Gaming Series 700w
Software Windows 7 64-bit
Hi guys, i've now found out what the error is. It's my nvidia display driver crashing/not responding, that's whats causes my laptop to black screen and not respond. Now i have no idea why it's doing this, is it cause of a faulty graphics card in my laptop? Can anyone help?

Thanks
 
Joined
Jul 2, 2010
Messages
4,015 (0.80/day)
Location
UK
System Name PC
Processor AMD Ryzen 3600
Motherboard MSI B450 Mortar Max
Cooling Phanteks PH-TC12DX, 3 x NZXT FN 140mm, 1x NZXT FV V2 120mm
Memory 32gb DDR4 3200mhz
Video Card(s) ASUS R9 290 DCII-OC 4GB
Storage corsair mp600 1TB
Display(s) LG 27MB85Z 27" 1440p
Case NZXT Source 340
Power Supply Thermaltake 675w
Mouse Logitech G500S
Keyboard Logitech G510S
Software Windows 8.1 64 bit
Hi guys, i've now found out what the error is. It's my nvidia display driver crashing/not responding, that's whats causes my laptop to black screen and not respond. Now i have no idea why it's doing this, is it cause of a faulty graphics card in my laptop? Can anyone help?

Thanks

try reinstalling your drivers
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
23,312 (3.77/day)
Location
London,UK
System Name Codename: Icarus Mk.VI
Processor Intel 8600k@Stock -- pending tuning
Motherboard Asus ROG Strixx Z370-F
Cooling CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro|5xML140 Pro}
Memory 32GB XPG Gammix D10 {2x16GB}
Video Card(s) ASUS Dual Radeon™ RX 6700 XT OC Edition
Storage Samsung 970 Evo 512GB SSD (Boot)|WD SN770 (Gaming)|2x 3TB Toshiba DT01ACA300|2x 2TB Crucial BX500
Display(s) LG GP850-B
Case Corsair 760T (White)
Audio Device(s) Yamaha RX-V573|Speakers: JBL Control One|Auna 300-CN|Wharfedale Diamond SW150
Power Supply Corsair AX760
Mouse Logitech G900
Keyboard Duckyshine Dead LED(s) III
Software Windows 10 Pro
Benchmark Scores (ノಠ益ಠ)ノ彡┻━┻
try reinstalling your drivers

Hes already did that.

he 're-formatted' and re-installed windows.

Try another set of newer/older drivers and see if the problem persists. If it does then it could be the card itself thats borked and you need to RMA the laptop
 
Joined
May 17, 2007
Messages
461 (0.07/day)
Location
United Kingdom
Processor I5-4670k @ 4ghz
Motherboard Asrock Z87 Extreme 4
Cooling Hyper 212 Evo
Memory Gskill 2133mhz - 8gb
Video Card(s) Evga 970 GTX FTW
Storage Samsung 840 Pro 256gb
Display(s) Samsung 22" B2230
Case NZXT 410 Phantom
Audio Device(s) Motherboard Onboard
Power Supply Corsair Gaming Series 700w
Software Windows 7 64-bit
I tried the newer Beta drivers, and so far so good. Few days without any black screens yet :toast:
 
Joined
Jun 4, 2011
Messages
3,051 (0.65/day)
System Name The SwagMachine / The Sister
Processor Core i5 3570K @5.2ghz 1.3V/ 1100T
Motherboard ASUS P8Z77-V / ASUS M5A99X EVO
Cooling Phanteks PH TC14PE / Corsair H40
Memory M379B5273DH0-YK0 2X4GB + PVI316G213C1QK 2X4GB / 2x4GB Patriot 2133
Video Card(s) PNY 780Ti /Windforce 7950
Storage 2xSamsung 840 EVO 250gb+WD10EZEX + WD30EZRX/ 1x WD1500 Black
Display(s) AOC Q2963PM+Acer S200HL / Acer S200L+ LG 22LD350
Case Fractal Define R4 / NZXT Trinity
Audio Device(s) Asus Xonar DG / Asus Xonar DG
Power Supply Seasonic 750X / ROSEWILL RG630-S12 630W R
Mouse Razer Deathadder Chroma / Roccat Kone+
Keyboard Razer Blackwidow 2013 Stealth / Roccat Isku
Software Windows 8.1 Pro / Windows 7 Ultimate
Benchmark Scores one time I scored a 3 on 3dmark 11
Try the simplest thing first, check if the screen is plugged in. usually you just need to get off the keyboard to see the plug. You can prob find how to do it on youtube
 
Joined
Oct 4, 2007
Messages
2,452 (0.41/day)
System Name PC
Processor i7 9700KF
Motherboard MSI Z390 A PRO
Cooling Noctua NH-U14S
Memory 32GB Corsair Vengeance DDR4 3000mhz
Video Card(s) PALIT RTX 4070 Dual 12Gb
Storage 2X Crucial MX500 2TB SSD, Samsung 850 pro 512gb SSD
Display(s) DELL C34H89x 34" Ultrawide
Case Corsair Obsidian 550D
Audio Device(s) Audioengine A5+ Speakers
Power Supply Corsair RM750
Mouse Logitech G403
Keyboard Corsair Vengeance K70
Software Windows 10 64bit
check the temps of your graphics card... that could be part of the issue
 
Top