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Laptop locks up when running multiple programs

Thrall

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Sep 18, 2006
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#1
So i've had my Dell XPS 13 for about 2 months now and it's worked great, except for one thing. When i have the computer on any power mode that puts the cpu at 100% power and am running a few applications at once and have it on a laptop cooler the computer will lock up randomly. The screen is just frozen but the fans are still running and no key combination will unlock it. I've tried seeing if the cpu temps are too high by running prime95 with the laptop cooler and i get around 74 C from speedfan and even after a few hours of this and the computer is still stable. I'm running 64-bit vista premium, the laptop has 4gb of ddr3 memory, a 2.66ghz p9600 cpu, a 7200 rpm drive, and a 9400 + 9200 graphics card. Although it's hard to get the problem to happen within a few minutes i can get it to happen when running malwarebytes, spybot, super-anispyware, and windows defender scanning at the same time, ripping a dvd using handbrake, or utorrenting all night. I know that i's spyware and virus free and when it locks up i pick it up and feel around it for excessive warmth but can't really find any. Also, it doesn't ever lockup during gaming. Can you please help me?
 
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Location
Lower Sackville, NS
System Name ThinkPad T410
Processor Intel Core i5 540M
Motherboard Lenovo 2522DM1
Cooling Stock
Memory 8GB DDR3
Video Card(s) nVidia NVS 3100M
Storage 128GB SSD
Display(s) 1440x900
Software Windows 8.1 64bit
#2
TRhis souns like a software problem, and vista isn't exactly know for its stability. It could be saome drivers, try disabling devices one a t a time while doing the thingd you said lock it up, it might take a while but worth a try. IM not sure how to get into device manager with vista so you'll have to search around for how to get to device manager. Perhaps control panel & administrative tool.

PS. Those temps seem kinda high?!?!
Maybe not for a laptop, im used to desktops
 
Joined
Oct 12, 2008
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Location
στο άλφα έως ωμέγα
System Name Ha/AhHa/Dell
Processor QX9650 SLAWN C1/i7-980x/i7-6700K
Motherboard GA-X48_DS4 (F3B bios)/Gigabyte x58A-UDR3 v 2.0(modded FH bios)/Dell Foxconn 0XJ8C4 Z170
Cooling CNPS9900 LED/H60/ 3 pipe-center fan-air
Memory 8 Gig of G.Skill F2-8800CL5D/24 Gb Corsair Vengence/ 24Gb Samsung DDR4 2133
Video Card(s) Galaxy NVIDIA GeForce GTX 960/PowerColor R9 280/ASUS R9 380X Strix G1
Storage All have SSDs with HDDs for extra storage and backup/Dell-M.2 Samsung 850 EVO PCIe
Display(s) Asus 266H/Viewsonic 1080p/HP ZR24W
Case CM-690/CM-690 II adv/Dell 8900 series
Audio Device(s) All use on board (Realtek) w/2.1 speakers
Power Supply PC P&C 750/PC P&C Silencer 950/CM 700 Extreme
Mouse Logitech
Keyboard Logitech
Software Windows 10 Pro - 64 bit/Windows 10 Pro - 64bit/Windows 10 Pro - 64bit
#3
What laptop?

Could be driver or software, but I would lean toward cpu or gpu heat problems. Run real temp and GPUz, or hwmonitor; while you run occt or some other stressing tools. Watch the temps.

Might want to run a chkdsk, and memset test, too.
Try it on battery and with the psu plugged in.
:)
 
Joined
Oct 12, 2008
Messages
5,654 (1.69/day)
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2,605
Location
στο άλφα έως ωμέγα
System Name Ha/AhHa/Dell
Processor QX9650 SLAWN C1/i7-980x/i7-6700K
Motherboard GA-X48_DS4 (F3B bios)/Gigabyte x58A-UDR3 v 2.0(modded FH bios)/Dell Foxconn 0XJ8C4 Z170
Cooling CNPS9900 LED/H60/ 3 pipe-center fan-air
Memory 8 Gig of G.Skill F2-8800CL5D/24 Gb Corsair Vengence/ 24Gb Samsung DDR4 2133
Video Card(s) Galaxy NVIDIA GeForce GTX 960/PowerColor R9 280/ASUS R9 380X Strix G1
Storage All have SSDs with HDDs for extra storage and backup/Dell-M.2 Samsung 850 EVO PCIe
Display(s) Asus 266H/Viewsonic 1080p/HP ZR24W
Case CM-690/CM-690 II adv/Dell 8900 series
Audio Device(s) All use on board (Realtek) w/2.1 speakers
Power Supply PC P&C 750/PC P&C Silencer 950/CM 700 Extreme
Mouse Logitech
Keyboard Logitech
Software Windows 10 Pro - 64 bit/Windows 10 Pro - 64bit/Windows 10 Pro - 64bit
#5
Cool, glad it is fixed.:)