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Laptop thermal shutdown :(

Joined
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System Name Coffee | Maximus
Processor Intel Core i7 9700K @ 5.2 GHz with AVX, 4.8 GHz cache clock | i7 9700KF @ 5.0 GHz/4.7 GHz cache
Motherboard ASUS Maximus X Formula | ASUS Maximus VIII Ranger (modded BIOS for Coffee Lake)+TPM2.0 module
Cooling Cooler Master ML240 Illusion | Cooler Master ML120L RGB
Memory 2*16 GB (32 GB) Kingston Fury Beast @3600 MHz CL17 | 4*8 GB (32 GB) HyperX Fury @3200 MHz CL14
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Power Supply ASUS ROG Strix 750G (80+ Gold) | Cooler Master MWE 650 V2 (80+ Bronze)
Mouse Cooler Master MM731 19000 DPI gaming mouse
Keyboard Cooler Master CK721 65% mechanical gaming keyboard (tactile)
Software Windows 11 Pro x64 |Windows 11 Pro x64
Benchmark Scores Cinebench R20 MT 4200,ST 547 CPU-Z MT 4871, ST 620 | R20 MT - 4158, ST - 534, CPU-Z MT 4798, ST 603
So I have got a laptop - model HP 430
Config:
Intel Pentium Dual Core B960 2.2 GHz Sandy Bridge
3 GB DDR 3 RAM 1333 MHz
500 GB HDD and all.....
The problem is every 4 months or so the laptop faces thermal shutdown until I take apart and service the whole unit(replace thermal paste and clean the heatsink and fan). After around 4 months again, it is back again. :banghead: The laptop is given by our college and everyone has the same problem except for them- they don't know how to service one.

So is there any tip from you guys to prevent the recurrence of this thermal event again and again?
 

Fourstaff

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Nope, you just need to service it regularly. or throttle it, but its not ideal.
 
Joined
Oct 9, 2010
Messages
1,556 (0.31/day)
Location
Kolkata, India
System Name Coffee | Maximus
Processor Intel Core i7 9700K @ 5.2 GHz with AVX, 4.8 GHz cache clock | i7 9700KF @ 5.0 GHz/4.7 GHz cache
Motherboard ASUS Maximus X Formula | ASUS Maximus VIII Ranger (modded BIOS for Coffee Lake)+TPM2.0 module
Cooling Cooler Master ML240 Illusion | Cooler Master ML120L RGB
Memory 2*16 GB (32 GB) Kingston Fury Beast @3600 MHz CL17 | 4*8 GB (32 GB) HyperX Fury @3200 MHz CL14
Video Card(s) Zotac RTX 3070 8 GB Twin Edge | Galax RTX 2060 Super 8 GB
Storage Samsung PM981a 1TB NVMe+480GB SATA SSD+2 TB HDD | Crucial P5 1TB, Crucial P1 500GB+2.5TB HDDs
Display(s) LG OLED 55 G3, 4K 120 Hz, VRR, ALLM, GSync, FreeSync | Samsung 43AU9070 4K TV, VRR, ALLM
Case Corsair Crystal 460X RGB | Lianli Lancool 215
Audio Device(s) Creative Sound Blaster Z SE | Realtek ALC1150 (Supreme FX)
Power Supply ASUS ROG Strix 750G (80+ Gold) | Cooler Master MWE 650 V2 (80+ Bronze)
Mouse Cooler Master MM731 19000 DPI gaming mouse
Keyboard Cooler Master CK721 65% mechanical gaming keyboard (tactile)
Software Windows 11 Pro x64 |Windows 11 Pro x64
Benchmark Scores Cinebench R20 MT 4200,ST 547 CPU-Z MT 4871, ST 620 | R20 MT - 4158, ST - 534, CPU-Z MT 4798, ST 603
Exactly. I think HP has got a weak cooling solution for maybe these series of laptops. My friend has a Sony VAIO E Series laptop(Intel Core i3 2.53 GHz) and using it for over 1.5 years without a issue.
Edited- Also the laptop automatically throttles once it's temps touch around 80 degree C and finally shuts down at 85 degree C.
 

Fourstaff

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Joined
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Messages
10,020 (1.91/day)
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System Name Orange! // ItchyHands
Processor 3570K // 10400F
Motherboard ASRock z77 Extreme4 // TUF Gaming B460M-Plus
Cooling Stock // Stock
Memory 2x4Gb 1600Mhz CL9 Corsair XMS3 // 2x8Gb 3200 Mhz XPG D41
Video Card(s) Sapphire Nitro+ RX 570 // Asus TUF RTX 2070
Storage Samsung 840 250Gb // SX8200 480GB
Display(s) LG 22EA53VQ // Philips 275M QHD
Case NZXT Phantom 410 Black/Orange // Tecware Forge M
Power Supply Corsair CXM500w // CM MWE 600w
You can try installing a shim (piece of copper between heatsink and processor) if you are feeling adventurous, it helps sometimes.
 
Joined
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Messages
1,556 (0.31/day)
Location
Kolkata, India
System Name Coffee | Maximus
Processor Intel Core i7 9700K @ 5.2 GHz with AVX, 4.8 GHz cache clock | i7 9700KF @ 5.0 GHz/4.7 GHz cache
Motherboard ASUS Maximus X Formula | ASUS Maximus VIII Ranger (modded BIOS for Coffee Lake)+TPM2.0 module
Cooling Cooler Master ML240 Illusion | Cooler Master ML120L RGB
Memory 2*16 GB (32 GB) Kingston Fury Beast @3600 MHz CL17 | 4*8 GB (32 GB) HyperX Fury @3200 MHz CL14
Video Card(s) Zotac RTX 3070 8 GB Twin Edge | Galax RTX 2060 Super 8 GB
Storage Samsung PM981a 1TB NVMe+480GB SATA SSD+2 TB HDD | Crucial P5 1TB, Crucial P1 500GB+2.5TB HDDs
Display(s) LG OLED 55 G3, 4K 120 Hz, VRR, ALLM, GSync, FreeSync | Samsung 43AU9070 4K TV, VRR, ALLM
Case Corsair Crystal 460X RGB | Lianli Lancool 215
Audio Device(s) Creative Sound Blaster Z SE | Realtek ALC1150 (Supreme FX)
Power Supply ASUS ROG Strix 750G (80+ Gold) | Cooler Master MWE 650 V2 (80+ Bronze)
Mouse Cooler Master MM731 19000 DPI gaming mouse
Keyboard Cooler Master CK721 65% mechanical gaming keyboard (tactile)
Software Windows 11 Pro x64 |Windows 11 Pro x64
Benchmark Scores Cinebench R20 MT 4200,ST 547 CPU-Z MT 4871, ST 620 | R20 MT - 4158, ST - 534, CPU-Z MT 4798, ST 603
Ok I will try that next time and report back here. By the way, I used Cooler Master IC Essential as the thermal compound. How is it?
 
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Try a different thermal paste next service. I'm sure that will make a difference.

I used higher end paste on my moms laptop few years ago and still runs great.

I recommend ceramique or arctic alumina for laptops.
 
Joined
Oct 9, 2010
Messages
1,556 (0.31/day)
Location
Kolkata, India
System Name Coffee | Maximus
Processor Intel Core i7 9700K @ 5.2 GHz with AVX, 4.8 GHz cache clock | i7 9700KF @ 5.0 GHz/4.7 GHz cache
Motherboard ASUS Maximus X Formula | ASUS Maximus VIII Ranger (modded BIOS for Coffee Lake)+TPM2.0 module
Cooling Cooler Master ML240 Illusion | Cooler Master ML120L RGB
Memory 2*16 GB (32 GB) Kingston Fury Beast @3600 MHz CL17 | 4*8 GB (32 GB) HyperX Fury @3200 MHz CL14
Video Card(s) Zotac RTX 3070 8 GB Twin Edge | Galax RTX 2060 Super 8 GB
Storage Samsung PM981a 1TB NVMe+480GB SATA SSD+2 TB HDD | Crucial P5 1TB, Crucial P1 500GB+2.5TB HDDs
Display(s) LG OLED 55 G3, 4K 120 Hz, VRR, ALLM, GSync, FreeSync | Samsung 43AU9070 4K TV, VRR, ALLM
Case Corsair Crystal 460X RGB | Lianli Lancool 215
Audio Device(s) Creative Sound Blaster Z SE | Realtek ALC1150 (Supreme FX)
Power Supply ASUS ROG Strix 750G (80+ Gold) | Cooler Master MWE 650 V2 (80+ Bronze)
Mouse Cooler Master MM731 19000 DPI gaming mouse
Keyboard Cooler Master CK721 65% mechanical gaming keyboard (tactile)
Software Windows 11 Pro x64 |Windows 11 Pro x64
Benchmark Scores Cinebench R20 MT 4200,ST 547 CPU-Z MT 4871, ST 620 | R20 MT - 4158, ST - 534, CPU-Z MT 4798, ST 603
Till date, I used the following thermal pastes for the laptop servicing
1. Cooler Master Thermal Fusion 400
2. IC Diamond 24(Review sample given on TechpowerUp)
3. Cooler Master IC essential.

And everytime I took apart the heatsink, the thermal compound didn't dry at all but the heatsink fins near the fan are filled with dust. For opening the fan, I have to remove the whole heatsink and thus reapply new paste.
 
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