LG Oled Tv issue

inter2010 · Apr 29, 2023

Hi guys !
not even 3 years ago, I bought a LG oled cxpsa television.
I use it on average for 6-8 hours a day, gaming via PC, Netflix, Amazon. For a couple of weeks and a fucking green or transparent stripe has appeared on the top as in the photo. What the hell happened?
is there a solution?
thank u

GerKNG · Apr 30, 2023

ask LG. if not, welcome to the early adopters.

R-T-B · Apr 30, 2023

Looks like some kind of defect with the panel, yeah.

inter2010 · Apr 30, 2023

R-T-B said:
Looks like some kind of defect with the panel, yeah.

if so, is there a solution?

R-T-B · Apr 30, 2023

inter2010 said:
if so, is there a solution?

I'd think short of warranty service, no.

Even if your warranty is expired, call and ask. They can sometimes be surprisingly generous for when a panel dies like this prematurely. There's no guarantee, but I've heard stories of them reaching out and helping beyond the warranty period if it's close.

inter2010 · Apr 30, 2023

R-T-B said:
I'd think short of warranty service, no.

Even if your warranty is expired, call and ask. They can sometimes be surprisingly generous for when a panel dies like this prematurely. There's no guarantee, but I've heard stories of them reaching out and helping beyond the warranty period if it's close.

ok, i'll try my luck

Kraven · May 2, 2023

inter2010 said:
Hi guys !
not even 3 years ago, I bought a LG oled cxpsa television.
I use it on average for 6-8 hours a day, gaming via PC, Netflix, Amazon. For a couple of weeks and a fucking green or transparent stripe has appeared on the top as in the photo. What the hell happened?
is there a solution?
thank uView attachment 293767

Can you open Youtube and find a video with a full screen RED and then full screen GREEN and send pics.

wolf · May 2, 2023

A really good mate of mine has a CX 65 that outright died about 2 months ago, and well out of warranty LG did sort him out, well worth asking them and seeing what can be done.

My mate never had to, but had up his sleeve consumer law (in Australia) where we also consider the reasonable useful lifespan of a product, which iirc for a TV is something like 7 or 8 years, so depending on where you live, if you try nicely with LG and they don't want to play ball, you may find your countries consumer protection laws will compel them to sort it out, presuming it amounts to a significant / major defect.

Shou Miko · May 2, 2023

@inter2010 as @R-T-B says looks like a panel defect.

@wolf nice, I am just lucy my LG CX 48inch haven't missed a single beep no matter if I use PS3, PS4 Pro, LG Eclair, blu-ray or Apple 4K TV (Gen2) it's rock solid and is in use every day and I am really happy with it just wish it was a bit bigger like 55inch but hey again I got it for half the price of what it was so I cannot argue with that.

wolf · May 2, 2023

@Shou Miko Nice! My mates CX, and getting to plug my 3080 rig into it at LAN's at his palce is what totally sold me (and him) to pick up the C2 42" as a gaming monitor and I frikken love it. I got a 5year warranty with it but hopefully never need to claim.

bobbybluz · May 2, 2023

There should be a calibration mode in the setup menu. You can test red, green, blue, black and white screen uniformity somewhere in there. That should let you know if it's a screen issue or not. If it's not the panel malfunctioning then it's a board issue internally.

There are places online you can buy the boards from. Shopjimmy is one but there's a better one in Indiana. I'm not home at the moment and am on my phone so I can't give you the name now. If you're in the USA you can call them and they'll help you do a diagnosis. I'll post their info when I get home. Replacing boards is easy and a lot cheaper than replacing the entire TV.

Shou Miko · May 2, 2023

@wolf I paid roughly about £530 for mine and normal price here was about £1000-1100 on sale which was the same price for the 55inch so I got a good bargain only minus was it was missing the box it just thrown out at the company who had it in their warehouse.

I do enjoy my oled everyday and I wouldn't go without it and my dad got the 65inch CX and he is happy with it for tv, movies and everything even we do use his Google Chrome with TV for HDR content because he got a older i5-6500 usff thinkcentre which doesn't support all this.

bobbybluz · May 2, 2023

Info on boards & diagnosis: 930-212-1975 or info@tvpartstoday.com

System Name	Sunk Cost Fallacy
Processor	AMD Ryzen 9 7950X
Motherboard	Gigabyte X670 Aorus Elite AX
Cooling	Arctic Liquid Freezer II 360 Rev. 7
Memory	2x16GB G.Skill Trident Z5 NEO 6000 CL30
Video Card(s)	MSI RTX 4090 Gaming X Trio
Storage	WD Black SN850X 1TB + 2x 2TB, 2x 4TB Crucial MX500, 4TB Samsung 870 Evo.
Display(s)	Alienware AW2723DF, LG 27GR93U, LG 27GN950-B
Case	NZXT H7 Flow Black
Audio Device(s)	Bose Companion Series 2 III, Sennheiser GSP600 and HD599 SE - Creative Soundblaster X4
Power Supply	bequiet! Dark Power Pro 12 1500w Titanium
Mouse	Logitech GPRO X Superlight & G502 X
Keyboard	Corsair K65 RGB Mini, Razer Black Widow V3 TKL
VR HMD	Oculus Rift S

System Name	Pioneer
Processor	Ryzen R9 7950X
Motherboard	GIGABYTE Aorus Elite X670 AX
Cooling	Noctua NH-D15 + A whole lotta Sunon and Corsair Maglev blower fans...
Memory	64GB (4x 16GB) G.Skill Flare X5 @ DDR5-6000 CL30
Video Card(s)	EVGA GeForce RTX 3090 Ti FTW3
Storage	2x Crucial P5 Plus 2TB PCIe 4.0 NVMe SSDs
Display(s)	55" LG 55" B9 OLED 4K Display
Case	Thermaltake Core X31
Audio Device(s)	TOSLINK->Schiit Modi MB->Asgard 2 DAC Amp->AKG Pro K712 Headphones or HDMI->B9 OLED
Power Supply	FSP Hydro Ti Pro 850W
Mouse	Logitech G305 Lightspeed Wireless
Keyboard	WASD Code v3 with Cherry Green keyswitches
Software	Windows 11 Enterprise (yes, it's legit).

System Name	Pioneer
Processor	Ryzen R9 7950X
Motherboard	GIGABYTE Aorus Elite X670 AX
Cooling	Noctua NH-D15 + A whole lotta Sunon and Corsair Maglev blower fans...
Memory	64GB (4x 16GB) G.Skill Flare X5 @ DDR5-6000 CL30
Video Card(s)	EVGA GeForce RTX 3090 Ti FTW3
Storage	2x Crucial P5 Plus 2TB PCIe 4.0 NVMe SSDs
Display(s)	55" LG 55" B9 OLED 4K Display
Case	Thermaltake Core X31
Audio Device(s)	TOSLINK->Schiit Modi MB->Asgard 2 DAC Amp->AKG Pro K712 Headphones or HDMI->B9 OLED
Power Supply	FSP Hydro Ti Pro 850W
Mouse	Logitech G305 Lightspeed Wireless
Keyboard	WASD Code v3 with Cherry Green keyswitches
Software	Windows 11 Enterprise (yes, it's legit).

System Name	MightyX
Processor	Ryzen 5800X3D
Motherboard	Gigabyte X570 I Aorus Pro WiFi
Cooling	Scythe Fuma 2
Memory	32GB DDR4 3600 CL16
Video Card(s)	Asus TUF RTX3080 Deshrouded
Storage	WD Black SN850X 2TB
Display(s)	LG 42C2 4K OLED
Case	Coolermaster NR200P
Audio Device(s)	LG SN5Y / Focal Clear
Power Supply	Corsair SF750 Platinum
Mouse	Corsair Dark Core RBG Pro SE
Keyboard	Glorious GMMK Compact w/pudding
Software	case populated with Artic P12's
Benchmark Scores	4k120 OLED Gsync bliss

System Name	Lynni with a Flare \ Lenowo TwinkPad T480
Processor	AMD Ryzen 7 7700 Raphael \ i7-8550U Kaby Lake-R
Motherboard	Asus Prime X670-P WiFi Bios v. 1616 (Cheapest X670 around) \ Lenowo 20L60036MX Bios 1.47
Cooling	Noctua NH-D15 Chromax.Black (Only middle fan) \ Lenowo WN-2
Memory	G.Skill Flare X5 2x16GB DDR5 6000MHZ CL36-36-36-96 AMD EXPO \ Willk Elektronik 2x16GB 2666MHZ CL17
Video Card(s)	XFX Radeon™ RX 7900 XT Speedster Merc 310 20GB \| Nvidia MX 150 2GB GDDR5 Micron
Storage	Gigabyte M30 1TB\|Sabrent Rocket 2TB\|850EVO 1TB\|Exos 16TB\|10TB\|1TB \ SKHynix 256GB 2242 3x2
Display(s)	LG UltraGear 27GP850-B 1440p@165Hz \| LG 48CX OLED 4K HDR \| AUO 14" 1440p IPS
Case	Fractal Design Meshify 2 Tempered Glass White/Black \| Lenowo T480 chassis
Audio Device(s)	Steelseries Arctis Pro Wireless
Power Supply	Be Quiet! Pure Power 12 M 750W Goldie \| 65W
Mouse	Logitech G305 Lightspeedy Wireless \| Lenowo TouchPad & Logitech G305
Keyboard	Akko 3108 DS Horizon V2 Cream Yellow \| T480 UK Lumi
Software	Win11 Pro 22H2 UK
Benchmark Scores	3DMARK: https://www.3dmark.com/3dm/89434432? GPU-Z: https://www.techpowerup.com/gpuz/details/v3zbr

LG Oled Tv issue

inter2010

New Member

GerKNG

R-T-B

inter2010

New Member

R-T-B

inter2010

New Member

Kraven

wolf

Performance Enthusiast

Shou Miko

wolf

Performance Enthusiast

bobbybluz

Shou Miko

bobbybluz

System Name	"The black one in the dining room" / "The Latest One"
Processor	Intel Xeon E5 2683 V4 16c/32t / i5 13600KF Raptor Lake
Motherboard	Asus X99 Deluxe / ASRock Z790 Steel Legend WiFi
Cooling	Arctic Liquid Freezer II 240 w/4 Silverstone FM121 fans / Arctic LF II 280 w Silverstone FHP141's
Memory	64GB G.Skill Ripjaws V DDR4 2400 (8x8) / 64G G.Skill Trident Z5 DDR5 6400
Video Card(s)	EVGA RTX 1080 Ti FTW3 / ASRock OC Formula Radeon RX 6900 XT 16GB
Storage	Samsung 970 Evo Plus. 480GB MyDigital NVMe, 1TB Samsung 860, 4 Western Digital 2TB / SK hynix P41
Display(s)	43" Samsung 8000 series 4K / 50" Vizio M-series 4K
Case	Modded Corsair Carbide 500R / Modded Corsair Graphite 780 T
Audio Device(s)	Asus Xonar Essence STX II/ Asus Xonar Essence STX
Power Supply	Corsair AX1200i / Seasonic Prime GX-1300
Mouse	Logitech Performance MX
Keyboard	Logitech K750 Solar, DiNovo Edge
Software	Win 10 Enterprise LTSC / Win 11 Pro for Workstations 22H2