• We've upgraded our forums. Please post any issues/requests in this thread.

Major Issue MSI 560 TI 448

Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#1
Hey everybody,

I have the MSI GTX 560 Ti 448 core OC/PE

I am having a major problem with it.

Today I was trying to watch a Youtube video and noticed major stuttering.

Then I tried to load up Far Cry 2 and it crashed.

I also tried a couple of other games with the same results.

I noticed Afterburner is only showing I am using less than 100Mb of memory when I ran an OCCT test.

Is the memory fried? Something else?

This sucks as it is my only card and my board doesn't have onboard video.

I called MSI and got an RMA set up.

TIA for any and all input :toast:

The following pic is while the card was under a load.

 
Last edited:

erocker

Senior Moderator
Staff member
Joined
Jul 19, 2006
Messages
42,395 (10.17/day)
Likes
18,034
Processor Intel i7 8700k
Motherboard Gigabyte z370 AORUS Gaming 7
Cooling Water
Memory 16gb G.Skill 4000 MHz DDR4
Video Card(s) Evga GTX 1080
Storage 3 x Samsung Evo 850 500GB, 1 x 250GB, 2 x 2TB HDD
Display(s) Nixeus EDG27
Case Thermaltake X5
Power Supply Corsair HX1000i
Mouse Zowie EC1-B
Software Windows 10
#2
Start by uninstalling all GPU overclocking software/utilities.

Make sure your drivers are up to date.

Check temperatures.

A clean uninstall an reinstall of your video drivers.
 
Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#3
Start by uninstalling all GPU overclocking software/utilities.

Make sure your drivers are up to date.

Check temperatures.

A clean uninstall an reinstall of your video drivers.
I did all of that.

The temps on this card never got about 63c and that was during a benchmark.

The card is clean, no dust build up etc. as I keep my stuff cleaned up.

During gaming the card would average about 53-55c max.

I think it is done for? I can browse the internet etc. just anything requiring more power than that and it fails.

Will MSI send me another 448? I know they were limited edition cards. If not, will they send me a 570, possibly?
 
Joined
Oct 29, 2010
Messages
2,944 (1.13/day)
Likes
1,379
System Name The Sheriff / The Deputy
Processor 2500K / G4560
Motherboard ASRock P67Extreme4 / Gigabyte GA-Z170-HD3 DDR3
Cooling CM Hyper TX3 / Intel stock
Memory 16 GB Kingston HyperX / 8 GB Kingston HyperX
Video Card(s) EVGA GTX 960 SSC / Gigabyte GTX 1050 Ti LP
Storage SSD, some WD and lots of Samsungs
Display(s) BenQ GW2470 / Samsung SyncMaster T220
Case Cooler Master CM690 II Advanced / Thermaltake Core v31
Audio Device(s) Asus Xonar D1/Denon PMA500AE/Wharfedale D 10.1/Senn HD518
Power Supply Corsair TX650 / Corsair TX650M
Mouse Steelseries Rival 100/ Mionix Avior 7000
Keyboard Sidewinder
Software Windows 10 / Windows 10 Pro
#4
I would add to this to try and reseat the card. It's also a good opportunity to blow the dust off.
 
Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#5
I would add to this to try and reseat the card. It's also a good opportunity to blow the dust off.
I already reseat the card.

Also, no dust. The card looks brand new and is less than a year old.

Running OCCT GPU test the card is only using 86mb of memory max.
 
Last edited:
Joined
Oct 29, 2010
Messages
2,944 (1.13/day)
Likes
1,379
System Name The Sheriff / The Deputy
Processor 2500K / G4560
Motherboard ASRock P67Extreme4 / Gigabyte GA-Z170-HD3 DDR3
Cooling CM Hyper TX3 / Intel stock
Memory 16 GB Kingston HyperX / 8 GB Kingston HyperX
Video Card(s) EVGA GTX 960 SSC / Gigabyte GTX 1050 Ti LP
Storage SSD, some WD and lots of Samsungs
Display(s) BenQ GW2470 / Samsung SyncMaster T220
Case Cooler Master CM690 II Advanced / Thermaltake Core v31
Audio Device(s) Asus Xonar D1/Denon PMA500AE/Wharfedale D 10.1/Senn HD518
Power Supply Corsair TX650 / Corsair TX650M
Mouse Steelseries Rival 100/ Mionix Avior 7000
Keyboard Sidewinder
Software Windows 10 / Windows 10 Pro
#6
Can you test the card with another PSU? Unigine Valley is a good test.
 
Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#7
Can you test the card with another PSU? Unigine Valley is a good test.
I don't have another PSU.

I will try the Valley test.

Here is a test from the other day.



Here are the results from just now.

 
Last edited:
Joined
Oct 29, 2010
Messages
2,944 (1.13/day)
Likes
1,379
System Name The Sheriff / The Deputy
Processor 2500K / G4560
Motherboard ASRock P67Extreme4 / Gigabyte GA-Z170-HD3 DDR3
Cooling CM Hyper TX3 / Intel stock
Memory 16 GB Kingston HyperX / 8 GB Kingston HyperX
Video Card(s) EVGA GTX 960 SSC / Gigabyte GTX 1050 Ti LP
Storage SSD, some WD and lots of Samsungs
Display(s) BenQ GW2470 / Samsung SyncMaster T220
Case Cooler Master CM690 II Advanced / Thermaltake Core v31
Audio Device(s) Asus Xonar D1/Denon PMA500AE/Wharfedale D 10.1/Senn HD518
Power Supply Corsair TX650 / Corsair TX650M
Mouse Steelseries Rival 100/ Mionix Avior 7000
Keyboard Sidewinder
Software Windows 10 / Windows 10 Pro
#8
Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#9
Any other suggestions? :confused:
 
Joined
Nov 19, 2012
Messages
750 (0.40/day)
Likes
430
System Name Chaos
Processor Intel Core i5 4590K @ 4.0 GHz
Motherboard MSI Z97 MPower MAX AC
Cooling Arctic Cooling Freezer i30 + MX4
Memory 2x4 GB Kingston HyperX Beast 2400 GT/s CL11
Video Card(s) Sapphire HD7950 Vapor X, 800/1400 @ 1.075V/1.45V
Storage 256GB Samsung 840 Pro SSD + 1 TB WD Green (Idle timer off) + 320 GB WD Blue
Display(s) Dell U2515H
Case Fractal Design Define R3
Audio Device(s) Onboard
Power Supply Seasonic SS-380GB
Mouse CM Storm Recon
Keyboard CM Storm Quickfire Pro (MX Red)
#10
What does the initial GPU-Z screen say? Perhaps your PCI-E link speed has dropped somehow..? The GPU is not being fed information properly, this is why your VRAM usage is low, and why the GPU is so cool - it's vastly underutilized.

Perhaps you could flash a new motherboard BIOS, and check it's settings to verify PEG link speed and frequency. Maybe you could run the GPU memory stress test to see if memory usage will go up at all, and up to what point. This will also tell you if there is a memory or memory controller/bus problem.

I really don't think it's the PSU's fault, because typically when a PSU is bad you get overall system instability and/or unexpected/random shutdowns/restarts.
 
Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#11
What does the initial GPU-Z screen say? Perhaps your PCI-E link speed has dropped somehow..? The GPU is not being fed information properly, this is why your VRAM usage is low, and why the GPU is so cool - it's vastly underutilized.

Perhaps you could flash a new motherboard BIOS, and check it's settings to verify PEG link speed and frequency. Maybe you could run the GPU memory stress test to see if memory usage will go up at all, and up to what point. This will also tell you if there is a memory or memory controller/bus problem.

I really don't think it's the PSU's fault, because typically when a PSU is bad you get overall system instability and/or unexpected/random shutdowns/restarts.




What would make my BUS speed drop like that? it will fluctuate between those two numbers in the pics above.
 
Joined
Nov 19, 2012
Messages
750 (0.40/day)
Likes
430
System Name Chaos
Processor Intel Core i5 4590K @ 4.0 GHz
Motherboard MSI Z97 MPower MAX AC
Cooling Arctic Cooling Freezer i30 + MX4
Memory 2x4 GB Kingston HyperX Beast 2400 GT/s CL11
Video Card(s) Sapphire HD7950 Vapor X, 800/1400 @ 1.075V/1.45V
Storage 256GB Samsung 840 Pro SSD + 1 TB WD Green (Idle timer off) + 320 GB WD Blue
Display(s) Dell U2515H
Case Fractal Design Define R3
Audio Device(s) Onboard
Power Supply Seasonic SS-380GB
Mouse CM Storm Recon
Keyboard CM Storm Quickfire Pro (MX Red)
#12
It's probably a power saving "feature"... Ugh. Try setting the power profile to High Performance, or manually disable PCI-E link state power saving in the advanced power settings. The trouble with this is that sometimes the motherboard/GPU don't re-initialize the link to run it at full speed, and you get performance issues. Especially so after long idle periods.

If this doesn't help, you could try putting the card in a different PCI-E slot. Running the latest BIOS is good practice, in my opinion.
 
Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#13
It's probably a power saving "feature"... Ugh. Try setting the power profile to High Performance, or manually disable PCI-E link state power saving in the advanced power settings. The trouble with this is that sometimes the motherboard/GPU don't re-initialize the link to run it at full speed, and you get performance issues. Especially so after long idle periods.

If this doesn't help, you could try putting the card in a different PCI-E slot. Running the latest BIOS is good practice, in my opinion.
My motherboard is maybe a month old. I installed the latest BIOS.

I also tried the other PCI-E slots and nothing helped.

Could it be my motherboard is bad?

All of the power saving functions are disabled.

this issue came out of no where. :banghead:
 
Joined
Nov 19, 2012
Messages
750 (0.40/day)
Likes
430
System Name Chaos
Processor Intel Core i5 4590K @ 4.0 GHz
Motherboard MSI Z97 MPower MAX AC
Cooling Arctic Cooling Freezer i30 + MX4
Memory 2x4 GB Kingston HyperX Beast 2400 GT/s CL11
Video Card(s) Sapphire HD7950 Vapor X, 800/1400 @ 1.075V/1.45V
Storage 256GB Samsung 840 Pro SSD + 1 TB WD Green (Idle timer off) + 320 GB WD Blue
Display(s) Dell U2515H
Case Fractal Design Define R3
Audio Device(s) Onboard
Power Supply Seasonic SS-380GB
Mouse CM Storm Recon
Keyboard CM Storm Quickfire Pro (MX Red)
#14
Well, try running this and see how it goes.

If the test can't allocate the VRAM properly, it might even be a faulty VGA. Also, you could have a memory address space conflict somewhere, but that's a stretch, and harder to actually pinpoint... We'll know more after the test.
 
Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#15
Well, try running this and see how it goes.

If the test can't allocate the VRAM properly, it might even be a faulty VGA. Also, you could have a memory address space conflict somewhere, but that's a stretch, and harder to actually pinpoint... We'll know more after the test.
Okay back to square one and then some.

I plugged in a 32GB USB thumb drive and it fried the thumb drive.

I tried an 8GB drive, same thing.

Something is majorly wrong here. :banghead:
 
Joined
Nov 19, 2012
Messages
750 (0.40/day)
Likes
430
System Name Chaos
Processor Intel Core i5 4590K @ 4.0 GHz
Motherboard MSI Z97 MPower MAX AC
Cooling Arctic Cooling Freezer i30 + MX4
Memory 2x4 GB Kingston HyperX Beast 2400 GT/s CL11
Video Card(s) Sapphire HD7950 Vapor X, 800/1400 @ 1.075V/1.45V
Storage 256GB Samsung 840 Pro SSD + 1 TB WD Green (Idle timer off) + 320 GB WD Blue
Display(s) Dell U2515H
Case Fractal Design Define R3
Audio Device(s) Onboard
Power Supply Seasonic SS-380GB
Mouse CM Storm Recon
Keyboard CM Storm Quickfire Pro (MX Red)
#16
What do you mean "fried"? Confirmed not working in another PC after being plugged into the problematic one, or was there any actual damage involved (no matter how severe)?

Sounds bad for the PSU, which I was sure was in the clear... Though most motherboards power at least some of the USB ports off of 5VSB rail, which doesn't actively power any other component when the computer is on (the regular 5V rail takes over). Did you use the case's front USB ports? Perhaps they're connected/wired wrong? Check that ASAP.
 
Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#17
What do you mean "fried"? Confirmed not working in another PC after being plugged into the problematic one, or was there any actual damage involved (no matter how severe)?

Sounds bad for the PSU, which I was sure was in the clear... Though most motherboards power at least some of the USB ports off of 5VSB rail, which doesn't actively power any other component when the computer is on (the regular 5V rail takes over). Did you use the case's front USB ports? Perhaps they're connected/wired wrong? Check that ASAP.
I have discovered the front USB ports are faulty. :cry:

I also think the situation with the ports screwed up the board.

Going to Microcenter today to return the board and the case.

Really am upset it killed two USB thumb drives. :mad:
 
Joined
Mar 9, 2013
Messages
340 (0.19/day)
Likes
44
Location
Central Illinois
Processor AMD FX-8370 Black Edition
Motherboard MSI 990FXA Gaming Board
Cooling Corsair H-105 liquid cooler
Memory Gskill ripjaws 16GB 1866 RAM
Video Card(s) EVGA GTX 980 Ti FTW
Storage Samsung 840 250GB SSD/ Samsung 850 EVO 500GB Storage
Display(s) Acer 25 inch 2560x1440
Case Corsair 760-T
Audio Device(s) onboard
Power Supply EVGA Supernova Full Modular 750w
Mouse CM Storm
Keyboard CM Storm
#18
Brand new case Antec GX 700. So far so good with the USB front ports.

Brand new Motherboard. ASrock 970 Extreme 4.

I still have the issue with my graphics card not using more than 84-86mb of memory and switching between PCI-E 1.1 and 2.0

I guess the graphics card got damaged when the USB port shorted?

Graphics card is going to MSI this week for RMA.

This sucks.