- Joined
- Oct 13, 2010
- Messages
- 1,113 (0.23/day)
| System Name | Desktop |
|---|---|
| Processor | Intel Core i5 6600k |
| Motherboard | Asus Z170-E |
| Cooling | Cooler Master 212 Evo |
| Memory | 16 GB Ballistix DDR4 2400 |
| Video Card(s) | NVIDIA Geforce GTX 1060 |
| Storage | 120GB OCZ Vector SSD & 1TB Western Digital Black |
| Case | Rosewill |
| Audio Device(s) | N/A |
| Power Supply | 630w Raidmax Hybrid 2 RX-630SS |
| Mouse | Logitech G402 |
| Keyboard | Rosewill Mechanical |
| Software | Windows 10 |
Hello all. I believe I posted about this issue a while back but the problem subsides for a while. Well, now it's back.
My younger brother has a custom built PC that I put together for him. Over the past year or two he has a very strange issue with the monitor. While using his computer the monitor will just drop connection. The light turns from blue to amber and that's it. Nothing he does will bring it back. Unplugging from the PC, unplugging the power, pressing keys, waiting, nothings works to fix it. The only thing he has found to fix it is to do a hard shutdown on the PC and bring it back up. Furthermore, he tells me when he has to do that, holding down the button doesn't work. He has to actually flip the switch on the PSU itself to get it to shut off. He has had some issues with his power button for a while so that could be the problem there, I'm not 100% sure.
The real kicker to this issue is how random it is. He just sent me a video of him starting his PC. He sees the Windows logo when it boots and then when it goes black right before it takes you to the initial login screen, it drops connection. He said this happened 3 or 4 times with him restarting before he finally got in. After that he was on it for about 5 minutes, opened up Chrome, and it did it again.
When I had his PC I tested RAM, video card, and CPU and found no issues. For the CPU and GPU I just did some stress testing for a couple of hours and had no problems. In fact, when I had the PC I couldn't replicate the issue one time which made it even harder for me.
He can't try a different monitor or cord for the monitor because he doesn't have an extra, sadly. With all of that being said, can anyone think of what the problem might be?
UPDATE:
He hooked up the TV and instantly had the issue. He rebooted his PC and it came back up and he was able to use it for about 5 minutes before it did the same thing as his regular monitor.
At this point would that point to video card, motherboard or PSU? We can at least eliminate the monitor and cables to it.
My younger brother has a custom built PC that I put together for him. Over the past year or two he has a very strange issue with the monitor. While using his computer the monitor will just drop connection. The light turns from blue to amber and that's it. Nothing he does will bring it back. Unplugging from the PC, unplugging the power, pressing keys, waiting, nothings works to fix it. The only thing he has found to fix it is to do a hard shutdown on the PC and bring it back up. Furthermore, he tells me when he has to do that, holding down the button doesn't work. He has to actually flip the switch on the PSU itself to get it to shut off. He has had some issues with his power button for a while so that could be the problem there, I'm not 100% sure.
The real kicker to this issue is how random it is. He just sent me a video of him starting his PC. He sees the Windows logo when it boots and then when it goes black right before it takes you to the initial login screen, it drops connection. He said this happened 3 or 4 times with him restarting before he finally got in. After that he was on it for about 5 minutes, opened up Chrome, and it did it again.
When I had his PC I tested RAM, video card, and CPU and found no issues. For the CPU and GPU I just did some stress testing for a couple of hours and had no problems. In fact, when I had the PC I couldn't replicate the issue one time which made it even harder for me.
He can't try a different monitor or cord for the monitor because he doesn't have an extra, sadly. With all of that being said, can anyone think of what the problem might be?
UPDATE:
He hooked up the TV and instantly had the issue. He rebooted his PC and it came back up and he was able to use it for about 5 minutes before it did the same thing as his regular monitor.
At this point would that point to video card, motherboard or PSU? We can at least eliminate the monitor and cables to it.
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