Mouse scrolling up sometimes when I scroll down

Red_Machine · Apr 7, 2019

I decided to retire the mouse I was using, as the rubber grip was getting a little sticky. I pulled two completely different mice out of storage (a regular mouse and a trackball), and both exhibit this strange problem while scrolling. While I'm scrolling down, it will either suddenly scroll up or skip a scroll. I have never come across this issue before, and both mice were used without issue in the past. I've uninstalled all drivers related to the previous mouse, and restarted my computer, but to no avail.

Anyone come across this issue?

silentbogo · Apr 7, 2019

Red_Machine said:
Anyone come across this issue?

That's most likely a mechanical issue, not the software.
What mouse do you have? Do you have a mechanical or optical scroll wheel?
If it's mechanical, then the surest way to fix it is to replace the encoder. If it's an optical scroll, then you should start with cleaning the wheel assembly (optical sensor, holes in the wheel etc.)

Red_Machine · Apr 7, 2019

silentbogo said:
That's most likely a mechanical issue, not the software.

I have an identical issue with two completely different mice of different types. It's not a hardware issue.

Deleted member 24505 · Apr 7, 2019

Turn your monitor upside down

silentbogo · Apr 7, 2019

Red_Machine said:
I have an identical issue with two completely different mice of different types. It's not a hardware issue.

Just because you have two random old mice in a shed does not mean that they both don't have the same hardware issue. Mechanical scroll wheel (encoder) is the most common problem, even more common than faulty buttons. Try changing scrolling sensitivity, removing any type of "smooth scrolling" plugins, and if it won't help - clean your friggin' mice! :laugh:

Deleted member 24505 · Apr 7, 2019

Tbh, they probably need cleaning. Erratic scroll wheel behaviour is probably hair or some crap stuck in it.

27MaD · Apr 7, 2019

I have the exact problem , if you scroll down so hard and fast it'll start skipping and scrolling up , if you are scrolling gently everything goes fine , i'm really used to it.

Chomiq · Apr 8, 2019

I had it with my old Logitech G400, people reported it on MX518, it's due to optical sensor for scroll wheel action. The only way to "solve" this is to switch to a mouse with mechanical scroll wheel. Alternatively you can simply ignore it and learn to live with it.

Ruyki · Apr 8, 2019

I've encountered this problem on multiple Steelseries Sensei RAW mice. These mice have a mechanical encoder for the scroll wheel. I'm pretty sure it's the mechanical encoder that is causing this.

On the mouse I used to use I cleaned the encoder using alcohol and then greased the encoder and it seems to have mostly fixed the issue. I used thick grease that is safe on plastics.

The best way to fix this is to probably replace the encoder.

If two mice that were previously good suddenly develop this problem, I would check them on another PC to make sure it's not a software issue.

Red_Machine · Apr 8, 2019

After a couple of days, it miraculously stopped. Must have been a gremlin.

eidairaman1 · Apr 10, 2019

Red_Machine said:
After a couple of days, it miraculously stopped. Must have been a gremlin.

Os update...

System Name	Chachamaru-IV \| Retro Battlestation
Processor	AMD Ryzen 9 5900X \| Intel Pentium II 450MHz
Motherboard	ASUS ROG STRIX X570-F Gaming \| MSI MS-6116 (Intel 440BX chipset)
Cooling	Noctua NH-D15 SE-AM4
Memory	32GB Corsair DDR4-3000 (16-20-20-38) \| 512MB PC133 SDRAM
Video Card(s)	nVIDIA GeForce RTX 4070 FE \| 3dfx Voodoo3 3000
Storage	1TB WD_Black SN850 NVME SSD (OS), Toshiba 3TB (Storage), Toshiba 3TB (Steam)
Display(s)	Samsung Odyssey G5 27" @ 1440p144 & Dell P2312H @ 1080p60
Case	SilverStone Seta A1 \| Beige box
Audio Device(s)	Creative Sound Blaster AE-7 (Speakers), Creative Zen Hybrid headset \| Sound Blaster AWE64
Power Supply	EVGA Supernova 750 G2 \| 250W ASETEC
Mouse	Roccat Kone Air\| Microsoft Serial Mouse v2.0A
Keyboard	Vortex Race3 \| Dell AT102W
Software	Microsoft Windows 11 Pro \| Microsoft Windows 98SE

System Name	WS#1337
Processor	Ryzen 7 3800X
Motherboard	ASUS X570-PLUS TUF Gaming
Cooling	Xigmatek Scylla 240mm AIO
Memory	4x8GB Samsung DDR4 ECC UDIMM
Video Card(s)	Inno3D RTX 3070 Ti iChill
Storage	ADATA Legend 2TB + ADATA SX8200 Pro 1TB
Display(s)	Samsung U24E590D (4K/UHD)
Case	ghetto CM Cosmos RC-1000
Audio Device(s)	ALC1220
Power Supply	SeaSonic SSR-550FX (80+ GOLD)
Mouse	Logitech G603
Keyboard	Modecom Volcano Blade (Kailh choc LP)
VR HMD	Google dreamview headset(aka fancy cardboard)
Software	Windows 11, Ubuntu 20.04 LTS

System Name	Chachamaru-IV \| Retro Battlestation
Processor	AMD Ryzen 9 5900X \| Intel Pentium II 450MHz
Motherboard	ASUS ROG STRIX X570-F Gaming \| MSI MS-6116 (Intel 440BX chipset)
Cooling	Noctua NH-D15 SE-AM4
Memory	32GB Corsair DDR4-3000 (16-20-20-38) \| 512MB PC133 SDRAM
Video Card(s)	nVIDIA GeForce RTX 4070 FE \| 3dfx Voodoo3 3000
Storage	1TB WD_Black SN850 NVME SSD (OS), Toshiba 3TB (Storage), Toshiba 3TB (Steam)
Display(s)	Samsung Odyssey G5 27" @ 1440p144 & Dell P2312H @ 1080p60
Case	SilverStone Seta A1 \| Beige box
Audio Device(s)	Creative Sound Blaster AE-7 (Speakers), Creative Zen Hybrid headset \| Sound Blaster AWE64
Power Supply	EVGA Supernova 750 G2 \| 250W ASETEC
Mouse	Roccat Kone Air\| Microsoft Serial Mouse v2.0A
Keyboard	Vortex Race3 \| Dell AT102W
Software	Microsoft Windows 11 Pro \| Microsoft Windows 98SE

System Name	WS#1337
Processor	Ryzen 7 3800X
Motherboard	ASUS X570-PLUS TUF Gaming
Cooling	Xigmatek Scylla 240mm AIO
Memory	4x8GB Samsung DDR4 ECC UDIMM
Video Card(s)	Inno3D RTX 3070 Ti iChill
Storage	ADATA Legend 2TB + ADATA SX8200 Pro 1TB
Display(s)	Samsung U24E590D (4K/UHD)
Case	ghetto CM Cosmos RC-1000
Audio Device(s)	ALC1220
Power Supply	SeaSonic SSR-550FX (80+ GOLD)
Mouse	Logitech G603
Keyboard	Modecom Volcano Blade (Kailh choc LP)
VR HMD	Google dreamview headset(aka fancy cardboard)
Software	Windows 11, Ubuntu 20.04 LTS

Processor	AMD Ryzen 5 2600 (Covered with Cooler Master MasterGel Pro)
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Memory	Kingston FURY Beast RGB 3600 MT/s 32 GB (8 GB x4), (KF436C17BBA/8)
Video Card(s)	Palit GeForce GTX 1660 Ti Dual OC
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Display(s)	MSI PRO M251 (HDMI), Running @104 Hz
Case	Cooler Master MasterBox MB520
Audio Device(s)	HP H360G USB
Power Supply	Cooler Master MWE 550 80+ White
Mouse	HP G200 Black
Keyboard	Redragon MITRA K551-1 RGB
Software	Windows 11 Home

Mouse scrolling up sometimes when I scroll down

Red_Machine

silentbogo

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Red_Machine

Deleted member 24505

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silentbogo

Moderator

Deleted member 24505

Guest

27MaD

Chomiq

Ruyki

Red_Machine

eidairaman1

The Exiled Airman

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Video Card(s)	RTX3080 Ti FE
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Case	SilverStone Primera PM01 RGB
Audio Device(s)	SoundBlaster G6 \| Fidelio X2 \| Sennheiser 6XX
Power Supply	SeaSonic Focus Plus Gold 750W
Mouse	Endgame Gear XM1R
Keyboard	Wooting Two HE

System Name	maipc
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Motherboard	Asus vii hero
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Video Card(s)	MSI RTX 3060 Ti Gaming X 8GB
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Display(s)	Asus VG259QM (1080p IPS 240Hz)
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Mouse	Logitech G Pro X Superlight
Keyboard	Wooting 60HE
Software	Win 10 64bit

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