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MSI GT70 randomly stops taking power supply

Discussion in 'General Hardware' started by jeetqwerty, Oct 23, 2013.

  1. jeetqwerty New Member

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    I bought a msi GT70 6 months back, and it has started giving me following trouble since 1 month :
    The laptop stops taking power supply after 4-5 hours of continuous use.By stops taking power supply i mean it is as if no charger is connected the battery starts draining and even if i remove battery it wont work directly on charger.Also after it stops charging for sometime power intake keeps on turning on and off for short periods for sometime and then it stops altogether.
    Then i am forced to keep my laptop off for 5-6 hours before it starts taking power supply again and charge.Also after this much time it does work directly on charger even with battery removed.

    Please give me some idea what component may be faulty or some cause for this.
     
  2. Bo$$

    Bo$$ Lab Extraordinaire

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    Seems either your power socket or just the charging circuit on the laptop
    Just RMA if you have warranty
     
  3. jeetqwerty New Member

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    i dont think it is power socket because power supply works properly for first 4-5 hours everytime and also all the time if i use it for short 1-2 hour usages with breaks.
    I do have a global warranty but i am in india and msi just shut down all its service centers in india 2 months back, so i cant RMA it.
    So if i give it to some technician here should i ask him to check the charging circuit ??Is it even repairable or would it require motherboard to be replaced ?
     
  4. jeetqwerty New Member

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    Also one strange thing i noticed was that after it has stopped charging, if i run a game which uses the nvidia graphic card then sometimes it would turn back on for few minutes.
     
  5. itsakjt

    itsakjt

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    In my laptop, a HP 430, the charging is suspended if the battery gets too hot. Might be the same as in your case. Try a BIOS update also if there is any and check BIOS/UEFI settings. BTW, I live in India too. Did MSI shut down all of its service centers here? Including Digicare?
     
  6. hashu123 New Member

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    So did the issue got resolved? I've been facing the same issue from 2 days on my GT70. I don't know what to do too.
     
  7. Bugler

    Bugler

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    It sounds to me that the PSU have a opened circuit when hot. When it cools it goes back to working. Probably a defect in design or in the windings.
     
  8. itsakjt

    itsakjt

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    Possible. Just for protecting the adapter from damage due to overheating. Or it may be the battery as I stated earlier.
     
  9. Bugler

    Bugler

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    Not knowing how the charger is made I assumed that the charger taper off as it senses the voltage of the battery so it could be left plugged in without any damages. The way OP expressed it sound like it quits on him and allows the battery to drain.
     
  10. Bo$$

    Bo$$ Lab Extraordinaire

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    You need to RMA the laptop or manually repair the circuit.

    Could be a overheating issue which may have killed something..
     
  11. jeetqwerty New Member

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    I finally detected what the issue is.
    It is with the charger/adaptor. It is unable to handle the fluctuations in voltage in the place i was at, causing it to send improper current supply or something which makes the laptop block the supply.
    So i had to buy a portable stabilizer and connect adaptor to it then it works fine.
    Also it work normally without any problem at my home which has stable power.

    Conclusion : Bad quality of adaptor by msi.
     
  12. itsakjt

    itsakjt

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    Thanks for sharing. :)
     
  13. hashu123 New Member

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    Thanks fr the prompt reply. It makes me feel better. Currently I'm someplace else too for a month. So I'm hoping this is limited to just this place.
     
  14. Bugler

    Bugler

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    I see, the whole problem was the outlet on the wall. Good call.
     
  15. TheGoat Eater

    TheGoat Eater

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    Good to hear that you cleared it up, and that it was not the notebook or the supply causing the issue for you - definitely the kind of issue that will have you chasing your tail. Because of this post I will be getting a stabilizer for my notebook pack for my travels. Sorry for you troubles - but unfortunately you have likely made others glad that you brought this kind of issue to light.
     
  16. Dark-Exsphere New Member

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    OK SO i had the same issue. laptop was under warranty, and i called MSi. and what they did was they replaced my M/B which im assuming is motherboard. and now the laptop works fine. also i think my motherboard was touching part of the palm rest because sometimes i would get electrocuted for no reason when placing my palms there. anyways. there could be something up with the motherboard thats causing that assuming M/B is motherboard
     
  17. eidairaman1

    eidairaman1

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    Solder joints get weak causing intermittent connection
     
  18. de.das.dude

    de.das.dude Pro Indian Modder

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    well there is a reason why MSI shut off in india. Their stuff cant handle our climate and go bust in a couple of months.

    Also global warranty is just a scam. you can still only have it serviced in the country you bought it from.
     
  19. Toothless

    Toothless

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    Please let old threads die in peace and just make a new thread..
     
    Crunching for Team TPU

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