• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

My 4870 stopped working

Oriental Sniper

New Member
Joined
Oct 1, 2008
Messages
17 (0.00/day)
Hi guys, I own a 4870 and it used to heat up a lot, the only solution available was to increase fan speed, but dear god, it sounded very loud even with my headphones on. So I surfed the net and people recommended aftermarket cooler, the Accelero S1 R2 in special, so I bought it and installed, after a few days, when playing CoD4, the loading screen messed up (like whole screens of artifacts), I restarted my PC, and Vista loaded up but with Standard VGA and CC said it didn't find any ATI compatible card, so I'm like wtf :eek:, but my screen was still connected to my 4870. So next thing is I shut it down and now it never turns up, my MSI motherboard stops at the light where it initializes the display card. Someone please help me. I don't live in USA,my whole rig was brought from there. :(
 

boogah

New Member
Joined
Jun 27, 2008
Messages
887 (0.15/day)
Location
Houston
System Name Core i7 WS
Processor i7 920 D0 @ 4.2 GHz
Motherboard ASUS P6T WS Professional
Cooling Thermalright Ultra 120 Extreme RT1366
Memory 6gb 3x2gb Crucial DDR3
Video Card(s) Firepro V8700
Storage Velociraptor 300gb in raid0
Display(s) 2x Dell Ultrasharp 24"
Case Antec Twelve Hundred
Audio Device(s) onboard sound
Power Supply Corsair HX1000
Software Windows 7 64-bit
Your 4870 is dead unfortunately. What country are you in ?
 
Joined
Dec 6, 2005
Messages
10,881 (1.63/day)
Location
Manchester, NH
System Name Senile
Processor I7-4790K@4.8 GHz 24/7
Motherboard MSI Z97-G45 Gaming
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) GIGABYTE Vega 64
Storage Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x10Tb WD Blue
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440) *FREE_SYNC*
Case Rosewill
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750
Mouse Logitech G5
Keyboard Corsair Strafe RGB & G610 Orion Red
Software Win 10
Perhaps not - is the aftermarket heatsink loose? Did you monitor the temps after you installed it? Perhaps there's something else wrong with the installation like excess thermal paste, etc...
 

boogah

New Member
Joined
Jun 27, 2008
Messages
887 (0.15/day)
Location
Houston
System Name Core i7 WS
Processor i7 920 D0 @ 4.2 GHz
Motherboard ASUS P6T WS Professional
Cooling Thermalright Ultra 120 Extreme RT1366
Memory 6gb 3x2gb Crucial DDR3
Video Card(s) Firepro V8700
Storage Velociraptor 300gb in raid0
Display(s) 2x Dell Ultrasharp 24"
Case Antec Twelve Hundred
Audio Device(s) onboard sound
Power Supply Corsair HX1000
Software Windows 7 64-bit
My 4870 died with the same symptoms but there was a pop... What was the pop ? The VRM were overheated and burnt causing too much voltage to go to the GPU and thus killing the GPU.
 

Oriental Sniper

New Member
Joined
Oct 1, 2008
Messages
17 (0.00/day)
Well, last night I applied some ARTIC thermal paste into the VRM and the Ram's :(. What do you mean with "pop", btw I was monitoring my temps, they were like 60 for core 70 for both vrm and memory.
 

Fastmix

New Member
Joined
Aug 5, 2008
Messages
627 (0.11/day)
Location
The Kingdom of Heaven
It sounds like you fried your card.
 

Oriental Sniper

New Member
Joined
Oct 1, 2008
Messages
17 (0.00/day)
Hold on, doesn't the 4870 have this magical thing that if it's too hot, it shuts down by itself, and I live in Panama just for reference.
 

DOM

Joined
May 30, 2006
Messages
7,628 (1.17/day)
Location
TX, USA
Processor Intel i7 4770K
Motherboard Asrock
Cooling Water
Memory Team Xtreem LV 16GB (2x8GB)
Video Card(s) EK Full WB HD7970
Display(s) CROSSOVER 27Q LED-P 27"
Case Danger Den Torture Rack
Audio Device(s) Onboard
Power Supply CORSAIR Professional Series Gold AX1200
Software W 10 Pro
ARTIC thermal paste which one ?
 

MKmods

Case Mod Guru
Joined
Feb 26, 2008
Messages
5,697 (0.97/day)
Location
Nevada
System Name Crossflow III
Processor AMD 965 (4.04Ghz)
Motherboard Asus Crosshair III
Cooling Air
Memory 4 gigs Mushkin 7-7-7-20@1T
Video Card(s) single 9800GT
Storage Raptor 150's in Raid0
Display(s) LG Flatron 24"
Case Custom
Audio Device(s) AuzenTech X-Raider W/OP637
Power Supply Custom modded Corsair 750HX
Software Win 7 64/Solaris Utility
Benchmark Scores 3DMark06--21963 so far
by the way, what program were you using to check the temps?

Acceleros RULE! (but are worthless if case airflow sucks)
 

boogah

New Member
Joined
Jun 27, 2008
Messages
887 (0.15/day)
Location
Houston
System Name Core i7 WS
Processor i7 920 D0 @ 4.2 GHz
Motherboard ASUS P6T WS Professional
Cooling Thermalright Ultra 120 Extreme RT1366
Memory 6gb 3x2gb Crucial DDR3
Video Card(s) Firepro V8700
Storage Velociraptor 300gb in raid0
Display(s) 2x Dell Ultrasharp 24"
Case Antec Twelve Hundred
Audio Device(s) onboard sound
Power Supply Corsair HX1000
Software Windows 7 64-bit
haha no magical thing.... best solution is to get a buddy in the US to do an RMA on it for you.
 
Joined
Dec 6, 2005
Messages
10,881 (1.63/day)
Location
Manchester, NH
System Name Senile
Processor I7-4790K@4.8 GHz 24/7
Motherboard MSI Z97-G45 Gaming
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) GIGABYTE Vega 64
Storage Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x10Tb WD Blue
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440) *FREE_SYNC*
Case Rosewill
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750
Mouse Logitech G5
Keyboard Corsair Strafe RGB & G610 Orion Red
Software Win 10
Well, last night I applied some ARTIC thermal paste into the VRM and the Ram's :(.

Most thermal past (Arctic being one) is electrically conductive. If you got any on metal contacts, etc, you could have a short.

If that's the case, it doesn't mean for sure you've fried your card. With some cleaning, it may come back. There's another scenario where you may have ruined the BIOS, and a flash can get it back.
 

Oriental Sniper

New Member
Joined
Oct 1, 2008
Messages
17 (0.00/day)
I think it was the Artic Cooling MX-2. I used Everest, GPU-Z and Ati Tray Tools. I swear I really saw the auto-shut down thing.

I think the thermal paste was non-electrical conductive and how can the BIOS be damaged? :S
 
Joined
Dec 6, 2005
Messages
10,881 (1.63/day)
Location
Manchester, NH
System Name Senile
Processor I7-4790K@4.8 GHz 24/7
Motherboard MSI Z97-G45 Gaming
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) GIGABYTE Vega 64
Storage Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x10Tb WD Blue
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440) *FREE_SYNC*
Case Rosewill
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750
Mouse Logitech G5
Keyboard Corsair Strafe RGB & G610 Orion Red
Software Win 10
I think the thermal paste was non-electrical conductive and how can the BIOS be damaged? :S

If the wrong thing was shorted... but MX-2 is supposedly not conductive. Did you double check the installation and make sure everything is secure - the heatsink it evenly pressed on the GPU core?
 

Oriental Sniper

New Member
Joined
Oct 1, 2008
Messages
17 (0.00/day)
Well the basic story is: I installed it last night, I double checked the screws on the heatsink, I took off the paste and put back heatsinks, but I only did that and I fell asleep, right now I'm working (tech/repair) and I created new thread in front of the customer, I was just trying to get some ideas from you so I know what to do tonight.

EDIT: Btw, here's the paste http://www.newegg.com/Product/Product.aspx?Item=N82E16835186020
 

MKmods

Case Mod Guru
Joined
Feb 26, 2008
Messages
5,697 (0.97/day)
Location
Nevada
System Name Crossflow III
Processor AMD 965 (4.04Ghz)
Motherboard Asus Crosshair III
Cooling Air
Memory 4 gigs Mushkin 7-7-7-20@1T
Video Card(s) single 9800GT
Storage Raptor 150's in Raid0
Display(s) LG Flatron 24"
Case Custom
Audio Device(s) AuzenTech X-Raider W/OP637
Power Supply Custom modded Corsair 750HX
Software Win 7 64/Solaris Utility
Benchmark Scores 3DMark06--21963 so far
have you tried the card in a different comp yet? (just in case its a driver prob)

did I read it right, you put MX 2 on the VRMs and Rams? (how were they able to stay?)
 

Oriental Sniper

New Member
Joined
Oct 1, 2008
Messages
17 (0.00/day)
I truly doubt it's a driver issue, it doesn't even reach to POST, my MSI board tells me it stopped when it initialized the display card (through some leds).
 

boogah

New Member
Joined
Jun 27, 2008
Messages
887 (0.15/day)
Location
Houston
System Name Core i7 WS
Processor i7 920 D0 @ 4.2 GHz
Motherboard ASUS P6T WS Professional
Cooling Thermalright Ultra 120 Extreme RT1366
Memory 6gb 3x2gb Crucial DDR3
Video Card(s) Firepro V8700
Storage Velociraptor 300gb in raid0
Display(s) 2x Dell Ultrasharp 24"
Case Antec Twelve Hundred
Audio Device(s) onboard sound
Power Supply Corsair HX1000
Software Windows 7 64-bit
yah like i said before the GPU chip itself is fried.
 

MKmods

Case Mod Guru
Joined
Feb 26, 2008
Messages
5,697 (0.97/day)
Location
Nevada
System Name Crossflow III
Processor AMD 965 (4.04Ghz)
Motherboard Asus Crosshair III
Cooling Air
Memory 4 gigs Mushkin 7-7-7-20@1T
Video Card(s) single 9800GT
Storage Raptor 150's in Raid0
Display(s) LG Flatron 24"
Case Custom
Audio Device(s) AuzenTech X-Raider W/OP637
Power Supply Custom modded Corsair 750HX
Software Win 7 64/Solaris Utility
Benchmark Scores 3DMark06--21963 so far
I truly doubt it's a driver issue, it doesn't even reach to POST, my MSI board tells me it stopped when it initialized the display card (through some leds).

like the others have said its probably dead. But its cant hurt to cover all the bases, better safe than sorry, etc...

PS: what PS are you using?
 

Oriental Sniper

New Member
Joined
Oct 1, 2008
Messages
17 (0.00/day)
I can't try my card on another PC, it's at my house, I'm gonna try it tonight, I'm using Coolermaster 650W PRO
 
Joined
Jul 19, 2006
Messages
43,585 (6.74/day)
Processor AMD Ryzen 7 7800X3D
Motherboard ASUS TUF x670e
Cooling EK AIO 360. Phantek T30 fans.
Memory 32GB G.Skill 6000Mhz
Video Card(s) Asus RTX 4090
Storage WD m.2
Display(s) LG C2 Evo OLED 42"
Case Lian Li PC 011 Dynamic Evo
Audio Device(s) Topping E70 DAC, SMSL SP200 Headphone Amp.
Power Supply FSP Hydro Ti PRO 1000W
Mouse Razer Basilisk V3 Pro
Keyboard Tester84
Software Windows 11
Well, last night I applied some ARTIC thermal paste into the VRM and the Ram's :(. What do you mean with "pop", btw I was monitoring my temps, they were like 60 for core 70 for both vrm and memory.

Do you have heatsinks on all of the ram chips and vrm's?
 

Oriental Sniper

New Member
Joined
Oct 1, 2008
Messages
17 (0.00/day)
Yeah, I covered them all with the thermal paste, I seriously don't know what happen, temps were normal, just the thermal paste..... :confused:
 
D

Deleted member 24505

Guest
Did you put the little black spacers on the S1 before fitting it?
 
Joined
Jul 19, 2006
Messages
43,585 (6.74/day)
Processor AMD Ryzen 7 7800X3D
Motherboard ASUS TUF x670e
Cooling EK AIO 360. Phantek T30 fans.
Memory 32GB G.Skill 6000Mhz
Video Card(s) Asus RTX 4090
Storage WD m.2
Display(s) LG C2 Evo OLED 42"
Case Lian Li PC 011 Dynamic Evo
Audio Device(s) Topping E70 DAC, SMSL SP200 Headphone Amp.
Power Supply FSP Hydro Ti PRO 1000W
Mouse Razer Basilisk V3 Pro
Keyboard Tester84
Software Windows 11
Yeah, I covered them all with the thermal paste, I seriously don't know what happen, temps were normal, just the thermal paste..... :confused:

So you just put thermal paste on them?! That will not help with temps at all and most likely will make them worse! If you are using the stock cooler, it needs to use the pads that came on it. Most likely there is no contact between the heatsink and the chips now. If you are using an aftermarket cooler the chips need to have copper or aluminum heatsinks on them.
 

Oriental Sniper

New Member
Joined
Oct 1, 2008
Messages
17 (0.00/day)
I don't know what spacers are you talking about, can you please post a pic?

Well I did make sure my heatsinks made contact with the VRM's and the RAM's, I thought the paste would help conduct the heat.

EDIT: Oh no! lol When I meant "just the thermal paste", I was referring to the only change I made.

EDIT Again: What I'm really concerned is if the paste could had short my card, it was applied on top of the VRM's and Heatsinks. I'm pretty sure the temperatures were normal. I'm just worried lol
 
Last edited:

MKmods

Case Mod Guru
Joined
Feb 26, 2008
Messages
5,697 (0.97/day)
Location
Nevada
System Name Crossflow III
Processor AMD 965 (4.04Ghz)
Motherboard Asus Crosshair III
Cooling Air
Memory 4 gigs Mushkin 7-7-7-20@1T
Video Card(s) single 9800GT
Storage Raptor 150's in Raid0
Display(s) LG Flatron 24"
Case Custom
Audio Device(s) AuzenTech X-Raider W/OP637
Power Supply Custom modded Corsair 750HX
Software Win 7 64/Solaris Utility
Benchmark Scores 3DMark06--21963 so far
MX2 is not conductive so you should be safe. But it is NOT an adhesive either so it can not attach heatsinks to the memory either.

when you mount the Accelero there are 4 small spacers that go between the Accelero cooler and video card, usually mounted by sticky stuff. (they keep the mount square to the surface of the GPU for proper contact)
 
Top