• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

my pc keeps restarting while im playing fortnite

trxvizion

New Member
Joined
Jun 4, 2020
Messages
2 (0.06/day)
So, Im new to this pc but I still know all my specs so bare with me. I started as a slow reoccurring theme, while I would be playing my pc would randomly reboot no blues screen nothing just restarting. I have done tons of research and some said could be faulty psu faulty mother board but as you can see that isn't the case. I also tried messing around with my bios but nothing seems to have worked hope someone can help. Specs: corsair rm 850x psu
Geforce gtx 780 gpu
rampage IV black edition mother board
core i7 cpu corsair
i have 60.2 gb of ram left
 

Regeneration

NGOHQ.COM
Joined
Oct 26, 2005
Messages
2,278 (0.42/day)
Can you try another power supply unit? Corsair RM series are infamous for this kind of behavior.

Uninstall all display drivers and then perform a cleanup with Display Driver Uninstaller (DDU) from safe mode.

Take the PC outside, open the case, and remove all the dust with air blower or hair dryer with a cold setting.

Remove the graphics card and blow some air in the x16 PCI express slot.

Carefully remove the heatsink from the graphics card and clean the fans with a toothbrush.

Clean the graphic cards with isopropyl alcohol and cotton swabs. Especially the GPU area and PCIe pins.

When you're done, reapply thermal paste on the GPU, remount the heatsink, plug it back in.

Download and install the latest drivers from Nvidia's website.
 
Joined
Mar 8, 2013
Messages
13 (0.00/day)
I think more information is needed in order to properly diagnose the issue.

Does this problem manifests ONLY when playing Fortnite or does this happen with other games as well? If yes, what other games do you play and is this easily reproducible or sporadic? (This is to rule out game-specific bugs)

Can you run some sort of monitoring software when you play games and occasionally have a look at the temperatures (VRM Mosfets, CPU temperature, GPU temperature), perhaps have it output to a log if possible. (This is to rule out heat-related instability with either CPU/GPU or motherboard voltage regulation circuitry)

You said you have 60GB of RAM left (amount of free RAM is not really relevant for troubleshooting, but there are some more variables we can isolate). This indicates that you're probably running 64GB Ram. Your motherboard is on the X79 chipset (IvyBridge-E) so you're on DDR3 right? Do you know what speeds your memory are running at, and if possible, could you try running them at JEDEC settings instead of XMP? (also if you're running 4 sticks of RAM, try temporarily running your system with just 1 or 2 sticks and try and see if you're still having problems (this is to rule out DDR or timing-related issues).

The Corsair RMx series have a fan-stop mode. If possible, could you try running the PSU outside of the case exposed to room air (and perhaps try running it with a 120mm fan sat on the fan griil (this is to rule out potential faulty fan or fan curve on the PSU)
 

trxvizion

New Member
Joined
Jun 4, 2020
Messages
2 (0.06/day)
Ok new problem now it is no longer restarting but it seems to be abnormaly laggy and I cant seem to figure out why any suggestions?
 
Joined
Mar 8, 2013
Messages
13 (0.00/day)
I'm afraid that's a little bit too vague for any sort of reasonable troubleshooting. What exactly do you mean when you say 'laggy'. Is it input lag (which may indicate issue with monitor/refreshrate settings) or network lag (which is tied to your internet connection and nothing to do with your PC) or is it low frame rate (which may be CPU/GPU thermal related). First step of good troubleshooting ALWAYS involves details. Is the issue reliably reproduced or is it sporadic? What are the temperatures of the components in your PC (refer to my previous post for suggestions on HW monitoring/reporting). What is the CPU/GPU utilisation and/or clock speeds when these 'laggy' issues manifests? Are you running out of RAM and swapping to disk?

You need to give DETAILS, the better other people can try to help you. To say that 'a game is laggy please help' is a bit like saying 'my car won't start please help', there's not a lot of useful diagnostics that could be done with the level of details given.

I'd start by going back to the suggestions already outlined in the posts above and trying those steps first.
 
Joined
Oct 14, 2007
Messages
465 (0.10/day)
Location
Shelby Township, MI
System Name Maingear Vector
Processor Intel i7-9750H
Memory 16 GB DDR4 @ 2666 mhz
Video Card(s) NVIDIA GTX 1660 TI
Storage 512 GB NVME M.2 SSD
Display(s) 15.6" 144 Hz IPS
Can you try another power supply unit? Corsair RM series are infamous for this kind of behavior.

Uninstall all display drivers and then perform a cleanup with Display Driver Uninstaller (DDU) from safe mode.

Take the PC outside, open the case, and remove all the dust with air blower or hair dryer with a cold setting.

Remove the graphics card and blow some air in the x16 PCI express slot.

Carefully remove the heatsink from the graphics card and clean the fans with a toothbrush.

Clean the graphic cards with isopropyl alcohol and cotton swabs. Especially the GPU area and PCIe pins.

When you're done, reapply thermal paste on the GPU, remount the heatsink, plug it back in.

Download and install the latest drivers from Nvidia's website.

Is this bad advice? Not really. But I wouldn't give most of this advice to someone that conflates RAM with storage. If he doesn't know that he doesn't have 60+ GB of RAM "left", the chances of him successfully removing a heatsink, gpu, and cpu are probably pretty slim.

Not trying to be an ass, but advice really needs to be tailored to the audience.
 
Last edited:

JrRacinFan

Served 5k and counting ...
Joined
Mar 17, 2007
Messages
19,698 (4.05/day)
Location
Youngstown, OH
System Name Gamer :Server and SOHO Server
Processor Ryzen 3600 : Ryzen 1700 @ 3.6Ghz
Motherboard Giga X470 Aorus : Biostar X370 GT5
Cooling Stock : Liquid cooled
Memory 2x16GB Oloy 3600 : 2x4GB Viper Elite 2667
Video Card(s) EVGA 2060 KO Ultra : XFX R5 220
Storage 1TB NVME HGST 2TB : WD 10TB + WD 3TB + HGST 2TB + 480GB OCZ Trion 150
Display(s) Asus 27" + Sceptre 24" : headless
Case CM Masterbox RGB: DIYPC D480-W White Window
Audio Device(s) nVidia's audio : Onboard
Power Supply HCG 850W Bronze : Tt 775W Modular
Mouse Tt Challenger : None
Keyboard Rosewill Neon : None
Software Windows 10: Zorin 12.3
Strictly replying to the OP

@trxvizion entertain me; try without side panel on. See what happens and report back.
 
Joined
Feb 18, 2012
Messages
1,715 (0.56/day)
System Name MSI GE75 Raider
Processor i7 9750h
Cooling 2 laptop fans
Memory 32gb of 3000mhz DDR4
Video Card(s) Nvidia 2060
Storage x2 Intel 660p 2tb SSD nvme, WD Red SA500 2.5in 4TB
Display(s) 17.3" IPS 1920x1080 144Hz
Power Supply 180w laptop power supply
Mouse Logitech m705
Keyboard laptop keyboard
Software lots of movies and Windows 10 with win 7 shell
Benchmark Scores Good enough for me
Is this bad advice? Not really. But I wouldn't give most of this advice to someone that conflates RAM with storage. If he doesn't know that he doesn't have 60+ GB of RAM "left", the chances of him successfully removing a heatsing, gpu, and cpu are probably pretty slim.

Not trying to be an ass, but advice really needs to be tailored to the audience.
The problem is that the OP is giving out general questions.
Its like he his saying that is girlfriend has big boobs but doesnt give a reason why she has big boobs. Maybe she bought them at the surgeon's store.
 
Last edited:
Joined
Aug 5, 2019
Messages
289 (0.86/day)
System Name Neon Master
Processor AMD Ryzen 3900x
Motherboard x570 Aorus Master F11
Cooling H115i RGB Platinum 280mm/Case Fans NF-A14 x4
Memory 2x16GB 3733 C16 G.Skill Neo
Video Card(s) RTX 2070 Super Strix
Storage MP600 1tb+2tb / 860 Evo 1tb / WD4005FZBX
Display(s) LG 27GL850-b
Case Phanteks Evolv X
Audio Device(s) BeyerDynamic DT 770 Pro (250 Ohms)
Power Supply Seasonic Prime Ultra Titanium 1000w
Mouse Scimitar Pro rgb
Keyboard K95 Platinum rgb
Software W10Pro 1909
Generic details and questions, generic answers.
Clean your case, make sure the fans are all spinning and that your hardware after careful monitoring isnt overheating.
Make a fresh win install without any of the likely existing bloatware. Grab the latest drivers and test again without anything that messes with things like discord and its overlays.
3, actually test with more than one piece of software (other than pvpnite) to find if there's a real patern
 
Top