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My XFX290X partly died today.

AsRock

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#1
The card served me well how ever now when ever it tries loading the drivers it fails to work. It's perfectly fine until that time.

Same result in another system too, even tried reinstalling.

Anyways thankfully it has a lifetime warranty but a replacement will not, i guess i will find out.
 
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#2
Okay, but I don't see a question. Are you looking for some advice here?
 
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#3
I doubt you are going to get a 290X again, those are pretty much long gone from this point. Hopefully they will send you something like an RX 580/570.
 
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#4
Is it the Double Dissipation Edition? I'd buy the cooler if you're interested.
 
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#5
That sucks, but High 5 to warranty upgrade.
 

AsRock

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#6
Is it the Double Dissipation Edition? I'd buy the cooler if you're interested.
Message me as i have a spare on about.

Okay, but I don't see a question. Are you looking for some advice here?
More of a log of what happens, XFX been good to me in the passed and it not all that often people say the good about company's just the bad.

That sucks, but High 5 to warranty upgrade.

Yeah but i was enjoying my lifetime warranty which was much more important to me. Had it since early 2014 and was hoping at least another year.

I doubt you are going to get a 290X again, those are pretty much long gone from this point. Hopefully they will send you something like an RX 580/570.
Yeah, would be nice though if they did happen to have one hehe, might get to keep my warranty then ;).
 
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#7
More of a log of what happens, XFX been good to me in the passed and it not all that often people say the good about company's just the bad.
Very true. That's why I don't put much stock in "user reviews". Happy people don't complain. And yes, XFX as been good to me too.
 

eidairaman1

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#8
Message me as i have a spare on about.




More of a log of what happens, XFX been good to me in the passed and it not all that often people say the good about company's just the bad.




Yeah but i was enjoying my lifetime warranty which was much more important to me. Had it since early 2014 and was hoping at least another year.



Yeah, would be nice though if they did happen to have one hehe, might get to keep my warranty then ;).
well we now know that changing stuff wont recover it now.


290Xs are rare now, You might now get a 390X, 470/80, 570/80.
 

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#9
well we now know that changing stuff wont recover it now.


290Xs are rare now, You might now get a 390X, 470/80, 570/80.

Well reinstalling the OS it seems fine but when you install the drivers it's glitchy, but when 3D fails every reboot ends up with a black screen it's on but nothing showing.

All so got around trying it in the other system and same although once it started the multi color glitching i took the card out.

So it's all packed up as i got it over 3 years ago, just waiting on them now.
 
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#10
Well reinstalling the OS it seems fine but when you install the drivers it's glitchy, but when 3D fails every reboot ends up with a black screen it's on but nothing showing.

All so got around trying it in the other system and same although once it started the multi color glitching i took the card out.

So it's all packed up as i got it over 3 years ago, just waiting on them now.
Xfx isn't the fastest issuing an RMA but they are very good about it... Last person I know of got a 390x for their 290.... Roughly a month ago.
 

eidairaman1

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#11
I dont know if @XFXSupport has been around for a while but you may try to shoot him a private message or go to XFX threads here for Vendors(?)
 

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#12
Xfx isn't the fastest issuing an RMA but they are very good about it... Last person I know of got a 390x for their 290.... Roughly a month ago.
Yeah dealt with them before, was with 4870 when the cooler was put back on the fan was catching, and i had a buyer already for the card.

When i told them about it, they just said send it in and we will post the fixed \ replacement to the new owner and i believe he got a higher end card in the end so he was happy :p.

I dont know if @XFXSupport has been around for a while but you may try to shoot him a private message or go to XFX threads here for Vendors(?)
Not seen them around for a while now, i guess you never know.
 

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#13
Yeah dealt with them before, was with 4870 when the cooler was put back on the fan was catching, and i had a buyer already for the card.

When i told them about it, they just said send it in and we will post the fixed \ replacement to the new owner and i believe he got a higher end card in the end so he was happy :p.



Not seen them around for a while now, i guess you never know.
October 23 is the last time he was seen.
 

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#15
waiting for a response, here's one of the message's i left there and has a few pics attached with part of the problem.

As i said a fresh reinstall of the OS has already been done, how ever this morning on a fresh install and just installed the latest drivers there is a glitching going on which i noticed while installing updates. And what looked like driver restarts as it would go none usable for a moment.

Here's a few pictures.
http://img.techpowerup.org/171205/igp8787.jpg
http://img.techpowerup.org/171205/igp8788.jpg
http://img.techpowerup.org/171205/igp8789.jpg

I will PM you the ticket number.


Thank You!.
 

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#16
Thank You getting this RMA sorted out, it be sent out in the morning.
 

eidairaman1

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#17
Im here! i usually check the community forums in the mornings, if im not flagged, i try not to meddle and do the "hail corporate" thing.

Thanks for the tag.

@XFXSupport,

Thank you for coming in so quickly, we hadn't seen you since October 23, 2017.

@AsRock Sorry for the delay, where are we at, ticket wise? How can i help?

Mark at XFX
Thank You getting this RMA sorted out, it be sent out in the morning.
@AsRock I'm glad I could help and I'm happy your card issue will be resolved soon.

When you get the new card take pictures of the new shiny badboy.
 
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#18
I bought a 290X when they were new, don't recall the brand, though I still have it, new, uninstalled, upstairs by a broken computer. I suffered a series of medical issues one after, just got over them this spring and broke a tendon in the right hand. Surgery, recovery, and I am just now gearing up mentally to try to attack the completion of the Build (Top ASUS AM# MB, AMD 9590, 290X) I have a Arctic Cooling cooler for the 290X and will have to put it on too.