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need help on laptop software issue

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#1
im trying to help a friend out on his laptop he has xp pro tablet ed and proc is centrino 1.7 and 1 gig of ram.

here is the problem his task bar and icons disappear and reappear every 5 secs or so and sometimes they dont seem to show on his main desktop is there anyway of fixing this or do i have to do a full system restore. i already have dont a sys restore to an earlier time. and tried a spyware sweep and a virus scan but i think something else is going on.
 

Mussels

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#2
its explorer.exe crashing most likely.

bad codec packs, dodgy antivirus, and a broken windows install are all common causes for it.

I know for a fact nod32 can cause that issue, if he has version 2.7 installed.
 
Joined
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Location
Jacksonville ,Florida
System Name My Mistress :)'
Processor AMD ATHLON X2 6000+ @3.248 Mhz (F3 Windsor)
Motherboard ECS MCP61PM-AM
Cooling AIR THERMAL TAKE FANS AND SPEED FAN CONTROLED
Memory 3 GIG PC2 5300 SAMSUNG
Video Card(s) SAPPHIRE HD3650 512MB GDDR3 PCIE 904 GPU/999 MEM O/C
Storage WD 320GB /1 TB WD Essential USB 2.0 External
Display(s) ACER AL1751 LCD 1280 x 1024 17" DVI 6ms
Case GATEWAY GT SERIES ATX TOWER
Audio Device(s) REALTEK HD 7.1/LOGITECH Z-2300 2.1 THX SERIES
Power Supply COOL MASTER 500 WATTS
Software WINDOWS 7 64 bit Ultimate
Benchmark Scores I HAVENT DONE ANY YET
#3
its explorer.exe crashing most likely.

bad codec packs, dodgy antivirus, and a broken windows install are all common causes for it.

I know for a fact nod32 can cause that issue, if he has version 2.7 installed.
what is that nod32?
 

Mussels

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System Name Daddy Long Legs
Processor Ryzen R7 1700, 3.9GHz 1.375v
Motherboard MSI X370 Gaming PRO carbon
Cooling Fractal Celsius S24 (Silent fans, meh pump)
Memory 16GB 2133 generic @ 2800
Video Card(s) MSI GTX 1080 Gaming X (BIOS modded to Gaming Z - faster and solved black screen bugs!)
Storage 1TB Intel SSD Pro 6000p (60TB USB3 storage)
Display(s) Samsung 4K 40" HDTV (UA40KU6000WXXY) / 27" Qnix 2K 110Hz
Case Fractal Design R5. So much room, so quiet...
Audio Device(s) Pioneer VSX-519V + Yamaha YHT-270 / sennheiser HD595/518 + bob marley zion's
Power Supply Corsair HX 750i (Platinum, fan off til 300W)
Mouse Logitech G403 + KKmoon desk-sized mousepad
Keyboard Corsair K65 Rapidfire
Software Windows 10 pro x64 (all systems)
Benchmark Scores Laptops: i7-4510U + 840M 2GB (touchscreen) 275GB SSD + 16GB i7-2630QM + GT 540M + 8GB
#4
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System Name My Mistress :)'
Processor AMD ATHLON X2 6000+ @3.248 Mhz (F3 Windsor)
Motherboard ECS MCP61PM-AM
Cooling AIR THERMAL TAKE FANS AND SPEED FAN CONTROLED
Memory 3 GIG PC2 5300 SAMSUNG
Video Card(s) SAPPHIRE HD3650 512MB GDDR3 PCIE 904 GPU/999 MEM O/C
Storage WD 320GB /1 TB WD Essential USB 2.0 External
Display(s) ACER AL1751 LCD 1280 x 1024 17" DVI 6ms
Case GATEWAY GT SERIES ATX TOWER
Audio Device(s) REALTEK HD 7.1/LOGITECH Z-2300 2.1 THX SERIES
Power Supply COOL MASTER 500 WATTS
Software WINDOWS 7 64 bit Ultimate
Benchmark Scores I HAVENT DONE ANY YET
#5

Mussels

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Location
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System Name Daddy Long Legs
Processor Ryzen R7 1700, 3.9GHz 1.375v
Motherboard MSI X370 Gaming PRO carbon
Cooling Fractal Celsius S24 (Silent fans, meh pump)
Memory 16GB 2133 generic @ 2800
Video Card(s) MSI GTX 1080 Gaming X (BIOS modded to Gaming Z - faster and solved black screen bugs!)
Storage 1TB Intel SSD Pro 6000p (60TB USB3 storage)
Display(s) Samsung 4K 40" HDTV (UA40KU6000WXXY) / 27" Qnix 2K 110Hz
Case Fractal Design R5. So much room, so quiet...
Audio Device(s) Pioneer VSX-519V + Yamaha YHT-270 / sennheiser HD595/518 + bob marley zion's
Power Supply Corsair HX 750i (Platinum, fan off til 300W)
Mouse Logitech G403 + KKmoon desk-sized mousepad
Keyboard Corsair K65 Rapidfire
Software Windows 10 pro x64 (all systems)
Benchmark Scores Laptops: i7-4510U + 840M 2GB (touchscreen) 275GB SSD + 16GB i7-2630QM + GT 540M + 8GB
#6
its a cause. its not free.
 
Joined
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System Name My Mistress :)'
Processor AMD ATHLON X2 6000+ @3.248 Mhz (F3 Windsor)
Motherboard ECS MCP61PM-AM
Cooling AIR THERMAL TAKE FANS AND SPEED FAN CONTROLED
Memory 3 GIG PC2 5300 SAMSUNG
Video Card(s) SAPPHIRE HD3650 512MB GDDR3 PCIE 904 GPU/999 MEM O/C
Storage WD 320GB /1 TB WD Essential USB 2.0 External
Display(s) ACER AL1751 LCD 1280 x 1024 17" DVI 6ms
Case GATEWAY GT SERIES ATX TOWER
Audio Device(s) REALTEK HD 7.1/LOGITECH Z-2300 2.1 THX SERIES
Power Supply COOL MASTER 500 WATTS
Software WINDOWS 7 64 bit Ultimate
Benchmark Scores I HAVENT DONE ANY YET
#7
dude his pc is screwed he needs to reformat back to stock to get fix this. you cant even get anything to work. complete blank once you turn it on it loads logs in then just a blank screen nothing loads not even cntl alt delete works i had no unplug the battery just to turn it off. i have rebooted tryed to repair it with the restore disk to fix the errors part. with out reformat but still no luck i have to reformat and full reinstall back to stock. but ill do that later today its to late now.
 

Mussels

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Joined
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Location
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System Name Daddy Long Legs
Processor Ryzen R7 1700, 3.9GHz 1.375v
Motherboard MSI X370 Gaming PRO carbon
Cooling Fractal Celsius S24 (Silent fans, meh pump)
Memory 16GB 2133 generic @ 2800
Video Card(s) MSI GTX 1080 Gaming X (BIOS modded to Gaming Z - faster and solved black screen bugs!)
Storage 1TB Intel SSD Pro 6000p (60TB USB3 storage)
Display(s) Samsung 4K 40" HDTV (UA40KU6000WXXY) / 27" Qnix 2K 110Hz
Case Fractal Design R5. So much room, so quiet...
Audio Device(s) Pioneer VSX-519V + Yamaha YHT-270 / sennheiser HD595/518 + bob marley zion's
Power Supply Corsair HX 750i (Platinum, fan off til 300W)
Mouse Logitech G403 + KKmoon desk-sized mousepad
Keyboard Corsair K65 Rapidfire
Software Windows 10 pro x64 (all systems)
Benchmark Scores Laptops: i7-4510U + 840M 2GB (touchscreen) 275GB SSD + 16GB i7-2630QM + GT 540M + 8GB
#8
well yeah, format it is then. I listed some common causes, but if its that bad then he might well need to format/replace some hardware.
 
Joined
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Location
Jacksonville ,Florida
System Name My Mistress :)'
Processor AMD ATHLON X2 6000+ @3.248 Mhz (F3 Windsor)
Motherboard ECS MCP61PM-AM
Cooling AIR THERMAL TAKE FANS AND SPEED FAN CONTROLED
Memory 3 GIG PC2 5300 SAMSUNG
Video Card(s) SAPPHIRE HD3650 512MB GDDR3 PCIE 904 GPU/999 MEM O/C
Storage WD 320GB /1 TB WD Essential USB 2.0 External
Display(s) ACER AL1751 LCD 1280 x 1024 17" DVI 6ms
Case GATEWAY GT SERIES ATX TOWER
Audio Device(s) REALTEK HD 7.1/LOGITECH Z-2300 2.1 THX SERIES
Power Supply COOL MASTER 500 WATTS
Software WINDOWS 7 64 bit Ultimate
Benchmark Scores I HAVENT DONE ANY YET
#9
well yeah, format it is then. I listed some common causes, but if its that bad then he might well need to format/replace some hardware.
naw his hardware is fine i have done this a few times to people i know but i just wasnt sure because i never worked on laptops. his pc is just over a year old
 
Joined
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Location
Jacksonville ,Florida
System Name My Mistress :)'
Processor AMD ATHLON X2 6000+ @3.248 Mhz (F3 Windsor)
Motherboard ECS MCP61PM-AM
Cooling AIR THERMAL TAKE FANS AND SPEED FAN CONTROLED
Memory 3 GIG PC2 5300 SAMSUNG
Video Card(s) SAPPHIRE HD3650 512MB GDDR3 PCIE 904 GPU/999 MEM O/C
Storage WD 320GB /1 TB WD Essential USB 2.0 External
Display(s) ACER AL1751 LCD 1280 x 1024 17" DVI 6ms
Case GATEWAY GT SERIES ATX TOWER
Audio Device(s) REALTEK HD 7.1/LOGITECH Z-2300 2.1 THX SERIES
Power Supply COOL MASTER 500 WATTS
Software WINDOWS 7 64 bit Ultimate
Benchmark Scores I HAVENT DONE ANY YET
#10
oh its a nice one also i wish i had this pc its a nice tablet pc
 
Joined
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Messages
607 (0.14/day)
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Location
Jacksonville ,Florida
System Name My Mistress :)'
Processor AMD ATHLON X2 6000+ @3.248 Mhz (F3 Windsor)
Motherboard ECS MCP61PM-AM
Cooling AIR THERMAL TAKE FANS AND SPEED FAN CONTROLED
Memory 3 GIG PC2 5300 SAMSUNG
Video Card(s) SAPPHIRE HD3650 512MB GDDR3 PCIE 904 GPU/999 MEM O/C
Storage WD 320GB /1 TB WD Essential USB 2.0 External
Display(s) ACER AL1751 LCD 1280 x 1024 17" DVI 6ms
Case GATEWAY GT SERIES ATX TOWER
Audio Device(s) REALTEK HD 7.1/LOGITECH Z-2300 2.1 THX SERIES
Power Supply COOL MASTER 500 WATTS
Software WINDOWS 7 64 bit Ultimate
Benchmark Scores I HAVENT DONE ANY YET
#11
ive never owned a laptop but this one ill take if he doesnt want to take care of it.