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need help on laptop software issue

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Benchmark Scores CB R23 15306 SuperPos. 4K 10980 CpuZ 667.3/6728.2 TimeSpy 14,090
im trying to help a friend out on his laptop he has xp pro tablet ed and proc is centrino 1.7 and 1 gig of ram.

here is the problem his task bar and icons disappear and reappear every 5 secs or so and sometimes they dont seem to show on his main desktop is there anyway of fixing this or do i have to do a full system restore. i already have dont a sys restore to an earlier time. and tried a spyware sweep and a virus scan but i think something else is going on.
 

Mussels

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Motherboard Asus x570-F (BIOS Modded)
Cooling Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory 2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s) Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage 2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s) Phillips 32 32M1N5800A (4k144), LG 32" (4K60) | Gigabyte G32QC (2k165) | Phillips 328m6fjrmb (2K144)
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Audio Device(s) Logitech G560 | Corsair Void pro RGB |Blue Yeti mic
Power Supply Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
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its explorer.exe crashing most likely.

bad codec packs, dodgy antivirus, and a broken windows install are all common causes for it.

I know for a fact nod32 can cause that issue, if he has version 2.7 installed.
 
Joined
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771 (0.12/day)
Location
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System Name My Mistress :)' AMD 1440
Processor Ryzen 7 5700x @4848.87Mhz
Motherboard Asus ROG Strix B550-F Gaming
Cooling Cooler Master ML240L RGB V2
Memory 32 GB 2x16 GB GSkill Trident Neo 3600Mhz CL16
Video Card(s) AMD Radeon™ XFX SPEEDSTER MERC 319 RX 6750 XT BLACK 12GB /\ Core 2700Mhz Vram 2312 UV 1145mv
Storage WD SN850 Black 1TB M.2 OS C: / Samsung 860 evo 500GB SSD Disk 2/ Western Digital 1TB SATA3 Disk 3
Display(s) MSI G32C4W 31.3" Curved 165Hz 1080p / Samsung 50" 4k 6 series
Case Vetroo Mesh6
Audio Device(s) LOGITECH Z-2300 2.1 THX SERIES / RIG 800 LX Dolby Atmos
Power Supply Thermaltake Smart 700watt
Mouse Asus
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Software Windows 11 64bit Home
Benchmark Scores CB R23 15306 SuperPos. 4K 10980 CpuZ 667.3/6728.2 TimeSpy 14,090
its explorer.exe crashing most likely.

bad codec packs, dodgy antivirus, and a broken windows install are all common causes for it.

I know for a fact nod32 can cause that issue, if he has version 2.7 installed.

what is that nod32?
 

Mussels

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Staff member
Joined
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Messages
58,413 (8.19/day)
Location
Oystralia
System Name Rainbow Sparkles (Power efficient, <350W gaming load)
Processor Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard Asus x570-F (BIOS Modded)
Cooling Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory 2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s) Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage 2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s) Phillips 32 32M1N5800A (4k144), LG 32" (4K60) | Gigabyte G32QC (2k165) | Phillips 328m6fjrmb (2K144)
Case Fractal Design R6
Audio Device(s) Logitech G560 | Corsair Void pro RGB |Blue Yeti mic
Power Supply Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
Keyboard Razer Huntsman TE ( Sexy white keycaps)
VR HMD Oculus Rift S + Quest 2
Software Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores Nyooom.
Joined
Feb 20, 2006
Messages
771 (0.12/day)
Location
Yulee ,Florida
System Name My Mistress :)' AMD 1440
Processor Ryzen 7 5700x @4848.87Mhz
Motherboard Asus ROG Strix B550-F Gaming
Cooling Cooler Master ML240L RGB V2
Memory 32 GB 2x16 GB GSkill Trident Neo 3600Mhz CL16
Video Card(s) AMD Radeon™ XFX SPEEDSTER MERC 319 RX 6750 XT BLACK 12GB /\ Core 2700Mhz Vram 2312 UV 1145mv
Storage WD SN850 Black 1TB M.2 OS C: / Samsung 860 evo 500GB SSD Disk 2/ Western Digital 1TB SATA3 Disk 3
Display(s) MSI G32C4W 31.3" Curved 165Hz 1080p / Samsung 50" 4k 6 series
Case Vetroo Mesh6
Audio Device(s) LOGITECH Z-2300 2.1 THX SERIES / RIG 800 LX Dolby Atmos
Power Supply Thermaltake Smart 700watt
Mouse Asus
Keyboard Asus
Software Windows 11 64bit Home
Benchmark Scores CB R23 15306 SuperPos. 4K 10980 CpuZ 667.3/6728.2 TimeSpy 14,090

Mussels

Freshwater Moderator
Staff member
Joined
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Messages
58,413 (8.19/day)
Location
Oystralia
System Name Rainbow Sparkles (Power efficient, <350W gaming load)
Processor Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard Asus x570-F (BIOS Modded)
Cooling Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory 2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s) Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage 2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s) Phillips 32 32M1N5800A (4k144), LG 32" (4K60) | Gigabyte G32QC (2k165) | Phillips 328m6fjrmb (2K144)
Case Fractal Design R6
Audio Device(s) Logitech G560 | Corsair Void pro RGB |Blue Yeti mic
Power Supply Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
Keyboard Razer Huntsman TE ( Sexy white keycaps)
VR HMD Oculus Rift S + Quest 2
Software Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores Nyooom.
its a cause. its not free.
 
Joined
Feb 20, 2006
Messages
771 (0.12/day)
Location
Yulee ,Florida
System Name My Mistress :)' AMD 1440
Processor Ryzen 7 5700x @4848.87Mhz
Motherboard Asus ROG Strix B550-F Gaming
Cooling Cooler Master ML240L RGB V2
Memory 32 GB 2x16 GB GSkill Trident Neo 3600Mhz CL16
Video Card(s) AMD Radeon™ XFX SPEEDSTER MERC 319 RX 6750 XT BLACK 12GB /\ Core 2700Mhz Vram 2312 UV 1145mv
Storage WD SN850 Black 1TB M.2 OS C: / Samsung 860 evo 500GB SSD Disk 2/ Western Digital 1TB SATA3 Disk 3
Display(s) MSI G32C4W 31.3" Curved 165Hz 1080p / Samsung 50" 4k 6 series
Case Vetroo Mesh6
Audio Device(s) LOGITECH Z-2300 2.1 THX SERIES / RIG 800 LX Dolby Atmos
Power Supply Thermaltake Smart 700watt
Mouse Asus
Keyboard Asus
Software Windows 11 64bit Home
Benchmark Scores CB R23 15306 SuperPos. 4K 10980 CpuZ 667.3/6728.2 TimeSpy 14,090
dude his pc is screwed he needs to reformat back to stock to get fix this. you cant even get anything to work. complete blank once you turn it on it loads logs in then just a blank screen nothing loads not even cntl alt delete works i had no unplug the battery just to turn it off. i have rebooted tryed to repair it with the restore disk to fix the errors part. with out reformat but still no luck i have to reformat and full reinstall back to stock. but ill do that later today its to late now.
 

Mussels

Freshwater Moderator
Staff member
Joined
Oct 6, 2004
Messages
58,413 (8.19/day)
Location
Oystralia
System Name Rainbow Sparkles (Power efficient, <350W gaming load)
Processor Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard Asus x570-F (BIOS Modded)
Cooling Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory 2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s) Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage 2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s) Phillips 32 32M1N5800A (4k144), LG 32" (4K60) | Gigabyte G32QC (2k165) | Phillips 328m6fjrmb (2K144)
Case Fractal Design R6
Audio Device(s) Logitech G560 | Corsair Void pro RGB |Blue Yeti mic
Power Supply Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
Keyboard Razer Huntsman TE ( Sexy white keycaps)
VR HMD Oculus Rift S + Quest 2
Software Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores Nyooom.
well yeah, format it is then. I listed some common causes, but if its that bad then he might well need to format/replace some hardware.
 
Joined
Feb 20, 2006
Messages
771 (0.12/day)
Location
Yulee ,Florida
System Name My Mistress :)' AMD 1440
Processor Ryzen 7 5700x @4848.87Mhz
Motherboard Asus ROG Strix B550-F Gaming
Cooling Cooler Master ML240L RGB V2
Memory 32 GB 2x16 GB GSkill Trident Neo 3600Mhz CL16
Video Card(s) AMD Radeon™ XFX SPEEDSTER MERC 319 RX 6750 XT BLACK 12GB /\ Core 2700Mhz Vram 2312 UV 1145mv
Storage WD SN850 Black 1TB M.2 OS C: / Samsung 860 evo 500GB SSD Disk 2/ Western Digital 1TB SATA3 Disk 3
Display(s) MSI G32C4W 31.3" Curved 165Hz 1080p / Samsung 50" 4k 6 series
Case Vetroo Mesh6
Audio Device(s) LOGITECH Z-2300 2.1 THX SERIES / RIG 800 LX Dolby Atmos
Power Supply Thermaltake Smart 700watt
Mouse Asus
Keyboard Asus
Software Windows 11 64bit Home
Benchmark Scores CB R23 15306 SuperPos. 4K 10980 CpuZ 667.3/6728.2 TimeSpy 14,090
well yeah, format it is then. I listed some common causes, but if its that bad then he might well need to format/replace some hardware.

naw his hardware is fine i have done this a few times to people i know but i just wasnt sure because i never worked on laptops. his pc is just over a year old
 
Joined
Feb 20, 2006
Messages
771 (0.12/day)
Location
Yulee ,Florida
System Name My Mistress :)' AMD 1440
Processor Ryzen 7 5700x @4848.87Mhz
Motherboard Asus ROG Strix B550-F Gaming
Cooling Cooler Master ML240L RGB V2
Memory 32 GB 2x16 GB GSkill Trident Neo 3600Mhz CL16
Video Card(s) AMD Radeon™ XFX SPEEDSTER MERC 319 RX 6750 XT BLACK 12GB /\ Core 2700Mhz Vram 2312 UV 1145mv
Storage WD SN850 Black 1TB M.2 OS C: / Samsung 860 evo 500GB SSD Disk 2/ Western Digital 1TB SATA3 Disk 3
Display(s) MSI G32C4W 31.3" Curved 165Hz 1080p / Samsung 50" 4k 6 series
Case Vetroo Mesh6
Audio Device(s) LOGITECH Z-2300 2.1 THX SERIES / RIG 800 LX Dolby Atmos
Power Supply Thermaltake Smart 700watt
Mouse Asus
Keyboard Asus
Software Windows 11 64bit Home
Benchmark Scores CB R23 15306 SuperPos. 4K 10980 CpuZ 667.3/6728.2 TimeSpy 14,090
oh its a nice one also i wish i had this pc its a nice tablet pc
 
Joined
Feb 20, 2006
Messages
771 (0.12/day)
Location
Yulee ,Florida
System Name My Mistress :)' AMD 1440
Processor Ryzen 7 5700x @4848.87Mhz
Motherboard Asus ROG Strix B550-F Gaming
Cooling Cooler Master ML240L RGB V2
Memory 32 GB 2x16 GB GSkill Trident Neo 3600Mhz CL16
Video Card(s) AMD Radeon™ XFX SPEEDSTER MERC 319 RX 6750 XT BLACK 12GB /\ Core 2700Mhz Vram 2312 UV 1145mv
Storage WD SN850 Black 1TB M.2 OS C: / Samsung 860 evo 500GB SSD Disk 2/ Western Digital 1TB SATA3 Disk 3
Display(s) MSI G32C4W 31.3" Curved 165Hz 1080p / Samsung 50" 4k 6 series
Case Vetroo Mesh6
Audio Device(s) LOGITECH Z-2300 2.1 THX SERIES / RIG 800 LX Dolby Atmos
Power Supply Thermaltake Smart 700watt
Mouse Asus
Keyboard Asus
Software Windows 11 64bit Home
Benchmark Scores CB R23 15306 SuperPos. 4K 10980 CpuZ 667.3/6728.2 TimeSpy 14,090
ive never owned a laptop but this one ill take if he doesnt want to take care of it.
 
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