• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Need help! Super slow boot time and HDD problem

Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
The entire dilemma started a week ago when my 5 yrs old Seagate 7200.11 500GB crap out. I lost 90% of data. Good thing is my PC has 2 hdds. Second hdd is wd black 1.5tb which I bought in 2011 to expand storage.

So i went ahead and used my WD to install system. Things runs fine for 3 days. Until this morning my PC again refused to boot up like normal. It took almost 20 mins to boot up. HDD activity light was constantly on. But I cant hear the drive operating like usual. When it finally boot up. I couldn't access one of my volumes on the HDD. Used HDTunerPro and get a SMART warning of "Current Pending Sector" The value is 15. My system is super slow.

So my question is, how can both HDDs fail at about the same time? Or is it my power supply that is failing which caused the HDD problem?

For the SMART warning, should I RMA the drive? Is "Current Pending Sector Warning" fixable or unfixable?

Thanks guys!
 
Joined
Jan 17, 2010
Messages
12,280 (2.37/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
You will need to use the WD warranty Drive testing tool
http://support.wdc.com/warranty/index_end.asp
If your thinking about RMAing the drive. Really doesn't latter what HDtune says for a RMA. If the results were yellow then its most likely good.

As far as your problem now. You probably have a problem with your install if not a clean install or you have a peace of hardware that's causing the hang at start up.

Did you do a clean install on your WD ?

First run the WD tool on your current drive. Then try a clean boot see if that helps

I don't think your PSU has anything to do with this problem

BTW the Seagate 7200.11 is a bad drive with a high % of failures. Im surprised it lasted 5 years
 
Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
I checked my HDD's serial number. It says I am out of limited warranty. WTF? Newegg says it has 5 year limited warranty! I read some reviews and it seems this drive is known for having failing after a year of service. And WD is going to do is basically tell its users to f*uckoff.

I did a super clean installation. Used Windows 7 SP1 installation DISC downloaded from MSDNAA. All partition were reformatted prior to install. I used all WHQL driver. I really dont understand this.

And yes. I am also surprised my 7200.11 last that long. I did have to update the firmware once though
 
Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
Also, there is no download for the link you give me. Can u give me a direct link? I only saw warranty statues check.
 
Joined
May 14, 2009
Messages
2,132 (0.39/day)
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
Throw in a new sata cable.
 
Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
Tried 2 different cables. Problem still exists. Used HDTune full scan. I get multiple bad sectors. Total bad sectors are about 400MB on my E volume(which I cant access any more)

Data Life Guard shows 4 drive health warnings:

Current Pending Sectors
RAW Read Error
Spin-up time
Relocated Sectors Error

Is this drive about to die?
 
Joined
Jan 17, 2010
Messages
12,280 (2.37/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
Yep...sorry
 
Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
Well I kinda expected that.

Gonna go ahead and RMA it. I just figured I put in the wrong number for the serial check. So I do have warranty until 2016. Seems like a good time to pick up a SSD as well.

Do you guys have any good suggestions! Thanks in advance!
 

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
18,851 (3.08/day)
Location
UK\USA
Processor AMD 3900X \ AMD 7700X
Motherboard ASRock AM4 X570 Pro 4 \ ASUS X670Xe TUF
Cooling D15
Memory Patriot 2x16GB PVS432G320C6K \ G.Skill Flare X5 F5-6000J3238F 2x16GB
Video Card(s) eVga GTX1060 SSC \ XFX RX 6950XT RX-695XATBD9
Storage Sammy 860, MX500, Sabrent Rocket 4 Sammy Evo 980 \ 1xSabrent Rocket 4+, Sammy 2x990 Pro
Display(s) Samsung 1080P \ LG 43UN700
Case Fractal Design Pop Air 2x140mm fans from Torrent \ Fractal Design Torrent 2 SilverStone FHP141x2
Audio Device(s) Yamaha RX-V677 \ Yamaha CX-830+Yamaha MX-630 Infinity RS4000\Paradigm P Studio 20, Blue Yeti
Power Supply Seasonic Prime TX-750 \ Corsair RM1000X Shift
Mouse Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard Logitech K120 \ Wooting Two HE
Benchmark Scores Meh benchmarks.
I checked my HDD's serial number. It says I am out of limited warranty. WTF? Newegg says it has 5 year limited warranty! I read some reviews and it seems this drive is known for having failing after a year of service. And WD is going to do is basically tell its users to f*uckoff.

I did a super clean installation. Used Windows 7 SP1 installation DISC downloaded from MSDNAA. All partition were reformatted prior to install. I used all WHQL driver. I really dont understand this.

And yes. I am also surprised my 7200.11 last that long. I did have to update the firmware once though

Yes WD lowered there warranty some time back , maybe you can get lucky and complain to Newegg that you got the drive of them partly due to the warranty and that you just found out that there site was \ is? incorrect about this..

Try make them understand how angry you are but with out insults or raising voice and that you will think twice about using or even recommending newegg to others.

Others have gave other options i would try and if it just a bad part of the disk a full format might fix all the errors if the area is not growing which anyways makes it unsafe for your data till you know more.

You could try another sata cable too.

Good Luck..
 
Joined
Jan 17, 2010
Messages
12,280 (2.37/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
I havnt seen any SSDs on sale resently. What size you want? Budget?
 
Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
Will be using it for system drive only. 160GB~240GB will be perfect.

I have never used any SSD before. This thing is completely new to me...
 
Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
Yes WD lowered there warranty some time back , maybe you can get lucky and complain to Newegg that you got the drive of them partly due to the warranty and that you just found out that there site was \ is? incorrect about this..

Try make them understand how angry you are but with out insults or raising voice and that you will think twice about using or even recommending newegg to others.

Others have gave other options i would try and if it just a bad part of the disk a full format might fix all the errors if the area is not growing which anyways makes it unsafe for your data till you know more.

You could try another sata cable too.

Good Luck..

Thanks man! I called WD and it turns out I put in the wrong serial number. I do have a RMA case going on right now. All I wish is they DON'T send me a refurbished drive. Because I fear that will continue the drama.

I am going to order some new SATA cables from newegg now. And a SSD hopefully. My rig is really old. 5yrs old! X38+QX9650. I just wish it can hang in there it a little longer without me spending too much. It surely costs a lot to build a new one from ground up.
 
Joined
May 14, 2009
Messages
2,132 (0.39/day)
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
SSD's will increase your boot time drammatically. There are sales all over on SSD's. You can get a 60G as low as $60 but most get 120/128/256G drives. The best way to utilize a SSD is put your OS and most common used programs on it and use a platter drive for data storage. I got a PCIE 256G Revo SSD drive which is much faster than a sata SSD but also more expensive. You can find a great 128G sata SSD OCZ Vertex (4 VTX4-25SAT3-128G 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD)) for as low as $140 US.... and it has some great read and write speeds.

Performance

Sustained Sequential Read
Up to 560 MB/s

Sustained Sequential Write
Up to 430 MB/s

4KB Random Read
Up to 90,000 IOPS

4KB Random Write
Up to 120,000 IOPS

Seek Time
0.1 ms

MTBF
2,000,000 hours
 
Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
SSD's will increase your boot time drammatically. There are sales all over on SSD's. You can get a 60G as low as $60 but most get 120/128/256G drives. The best way to utilize a SSD is put your OS and most common used programs on it and use a platter drive for data storage. I got a PCIE 256G Revo SSD drive which is much faster than a sata SSD but also more expensive. You can find a great 128G sata SSD OCZ Vertex (4 VTX4-25SAT3-128G 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD)) for as low as $140 US.... and it has some great read and write speeds.

Performance

Sustained Sequential Read
Up to 560 MB/s

Sustained Sequential Write
Up to 430 MB/s

4KB Random Read
Up to 90,000 IOPS

4KB Random Write
Up to 120,000 IOPS

Seek Time
0.1 ms

MTBF
2,000,000 hours

Nice. That is some good spec there!

I am looking for something larger. At least it needs to be 160GB. I will check around! Thanks for telling me the model. Gonna look for some OCZ SSD now.
 
Joined
May 14, 2009
Messages
2,132 (0.39/day)
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
Nice. That is some good spec there!

I am looking for something larger. At least it needs to be 160GB. I will check around! Thanks for telling me the model. Gonna look for some OCZ SSD now.

Vertex4 is available in 256G model too:toast:
 
Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
Well on second thought I give up. I might as well save the money towards my next rig built. This pc is too old to invest a SSD in it. Thanks for all your suggestions!
 
Joined
May 14, 2009
Messages
2,132 (0.39/day)
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
Well on second thought I give up. I might as well save the money towards my next rig built. This pc is too old to invest a SSD in it. Thanks for all your suggestions!

SSD can be migrated to new rig FYI. Your biggest bottleneck with your Q9650 is the platter drive.
 
Joined
Mar 18, 2008
Messages
5,717 (0.98/day)
System Name Virtual Reality / Bioinformatics
Processor Undead CPU
Motherboard Undead TUF X99
Cooling Noctua NH-D15
Memory GSkill 128GB DDR4-3000
Video Card(s) EVGA RTX 3090 FTW3 Ultra
Storage Samsung 960 Pro 1TB + 860 EVO 2TB + WD Black 5TB
Display(s) 32'' 4K Dell
Case Fractal Design R5
Audio Device(s) BOSE 2.0
Power Supply Seasonic 850watt
Mouse Logitech Master MX
Keyboard Corsair K70 Cherry MX Blue
VR HMD HTC Vive + Oculus Quest 2
Software Windows 10 P
SSD can be migrated to new rig FYI. Your biggest bottleneck with your Q9650 is the platter drive.

I know. I just dont have that much money for a SSD drive right now. I will leave this build as what it is now. My next rig will be getting SSD for sure.
 
Joined
May 14, 2009
Messages
2,132 (0.39/day)
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
I know. I just dont have that much money for a SSD drive right now. I will leave this build as what it is now. My next rig will be getting SSD for sure.

Awesome. You will love it.:toast:
 
Joined
Nov 9, 2010
Messages
5,648 (1.16/day)
System Name Space Station
Processor Intel 13700K
Motherboard ASRock Z790 PG Riptide
Cooling Arctic Liquid Freezer II 420
Memory Corsair Vengeance 6400 2x16GB @ CL34
Video Card(s) PNY RTX 4080
Storage SSDs - Nextorage 4TB, Samsung EVO 970 500GB, Plextor M5Pro 128GB, HDDs - WD Black 6TB, 2x 1TB
Display(s) LG C3 OLED 42"
Case Corsair 7000D Airflow
Audio Device(s) Yamaha RX-V371
Power Supply SeaSonic Vertex 1200w Gold
Mouse Razer Basilisk V3
Keyboard Bloody B840-LK
Software Windows 11 Pro 23H2
If it's a pretty old system you probably won't get anywhere near the advertised speed out of the SSD anyway. I have an ASUS P6X58D-E MB that was popular when the Nehalem CPUs were all the rage, but it came out when SATA 3 was just trickling into MB tech. It's Marvell SATA 3 controller cripples my write speed to slower the the Intel SATA ports, so I just put it on SATA 2.

My SSD is a Plextor M5P 128GB, which just got a firmware update that increases 4k reads and writes. Even with the crippled speed I can do a full reboot in as low as 35 seconds now, whereas with my old WD Raptor 74GB it took at least a 1:15. This drive also has very consistent speeds at all times due to a proprietary firmware it uses.
 
Top