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need help with graphic card AMD Radeon R5 M330

kingkrick

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#1
hello everyone

i have this problem on my laptop ,i already installed the amd radeon setting and did the switchable graphics,but it seems i can't get the games working on my dedicated graphic card even if i set up the profils for performance

when i went and installed the gpu z to check what is the probleme its gave me this
http://gpuz.techpowerup.com/18/05/20/z59.png

http://gpuz.techpowerup.com/18/05/20/3wz.png

the graphic card dosn,'t show in my dxdiag,but it shows in dysplay adapter as it working,i m using windows 7

i don't know if there is a problem but all my games are using my intel chip
http://gpuz.techpowerup.com/18/05/20/8uk.png

any ideas how to remedy this

thanks a lot
 
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#2
The GPU-z screenshot shows it idle when taken, was that during gaming?
Download and run Unigine Heaven, that will show frame rates and GPU used during it's run to confirm which is being used.
 

eidairaman1

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#3
hello everyone

i have this problem on my laptop ,i already installed the amd radeon setting and did the switchable graphics,but it seems i can't get the games working on my dedicated graphic card even if i set up the profils for performance

when i went and installed the gpu z to check what is the probleme its gave me this
http://gpuz.techpowerup.com/18/05/20/z59.png

http://gpuz.techpowerup.com/18/05/20/3wz.png

the graphic card dosn,'t show in my dxdiag,but it shows in dysplay adapter as it working,i m using windows 7

i don't know if there is a problem but all my games are using my intel chip
http://gpuz.techpowerup.com/18/05/20/8uk.png

any ideas how to remedy this

thanks a lot
What model of laptop are you using?
 

kingkrick

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May 20, 2018
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#4
What model of laptop are you using?
hello good sir

hp notebook
product number: P1E29EA#BH4

The GPU-z screenshot shows it idle when taken, was that during gaming?
Download and run Unigine Heaven, that will show frame rates and GPU used during it's run to confirm which is being used.
i checked starcraft 2 it says in graphic that is using intel chipest
will download unigine heaven and will do some tests

thanks a lot
 

eidairaman1

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Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
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