New Gigabyte 2070 Super faulty? (underperforming help)

[SrJuanjo]

This is my userbenchmark test: https://www.userbenchmark.com/UserRun/19878076
I've had a bunch of problems like some of my friends got a bunch more fps than me on OW with inferior GPU and when i went to test userbenchmark I saw its performing under average so its worrying me

http://imgur.com/MaTTOC0

 

[TheMadDutchDude]

What the rest of your system like? Is it the same as your friends rig?

Also, that’s a poor way to judge performance. Try it in games with identical settings.

 

[SrJuanjo]

He got more fps than me playing OW in 2k (I play in 1080p) with an inferior CPU(2700x) with same settings.

 

[Ferrum Master]

The temps are arse. Simple as that...

 

[SrJuanjo]

The temps are arse. Simple as that...

Yes thats why I wonder if its faulty, maybe bad thermal paste, wonky gpus... don't know why but it overheats like crazy even tho I set the gpu fans to max. Even then its high asf temps, the frequency keeps at 1800 MHz, and my friends gpu keep at 80ºc even tho he got worse airflow (we have same room temps).
also i've saw reviews and don't know how can it reach these temps

 

[TheMadDutchDude]

Eh. 85 isn’t too bad but it’s higher than it should be. I’d send it back and get a replacement.

I wouldn’t get another Gigabyte card either. I’ve had poor experiences with thermals with them multiple times.

 

[SrJuanjo]

Eh. 85 isn’t too bad but it’s higher than it should be. I’d send it back and get a replacement.

I mean i wouldnt think either its faulty at 85º with stock fan curve, but ive have had to do a manual fan curve on afterburner and set them fans to 100%

 

[xkm1948]

Do a quick CPU-Z 1.9 multi and single core benchmark. Then do a AIDA64 DRAM bandwidth test. Compare that to your friend's score. That would narrow it down to which subsystem in your PC is problematic.

Also you can log your GPU boost speed with GPU-Z and post it here, that will also show what the boost speed is.

85C is kinda high for stock 2070S. Also what is your home enviornment? AC? No AC? Where do you live? (humid, heat and etc.)

 

[P4-630]

GPU @ stock / i7 6700K @4.3Ghz

Your GB 2070 super must be throttling down, probably it's cooler isn't correctly mounted. RMA/buy from another brand.
My MSI card only reached 58C max during the benchmark, it reached around 65 max with gaming during summer. (custom fan curve).

 

[Vya Domus]

If this doesn't have a blower cooler 85C is way too much, something is wrong. Even with terrible airflow I don't see how it could get this hot. Turing ships with a 83C temperature target, normally, no matter how crappy the cooling is it should not get over this value.

I'd return it as soon as possible, don't let yourself talked into an RMA or something, just return it.

EDIT: I have seen and heard of a lot of people having trouble with Gigabyte cards for the past ~2 years and almost always it is something temperature related. Not just with new RTX cards but older Pascal ones too, I'd stay away for them.

 

[EarthDog]

it isn't faulty.

Ehh, these CPUs will throttle clocks back after 84C. Either raise the fan speeds a bit, or raise the temp limit, or both.

 

[Solid State Soul ( SSS )]

Eh. 85 isn’t too bad but it’s higher than it should be. I’d send it back and get a replacement.

I wouldn’t get another Gigabyte card either. I’ve had poor experiences with thermals with them multiple times.

EXACTILY. sadly i'v had the same issues with their cards as well, they are infamous for higher temps and coil whine.

To the OP: if you can, return it for a replacement to a better brand, anything but gigabyte and zotac is a better alternative

I have seen and heard of a lot of people having trouble with Gigabyte cards for the past ~2 years and almost always it is something temperature related. Not just with new RTX cards but older Pascal ones too, I'd stay away for them.

I knoooow right ? it seems like they are using unbinned silicons for their cards as cost savings tactics. I aswell have read many reporting high temps with their cards and coil whine so gigabyte is a NO for me.

 

[TheMadDutchDude]

it isn't faulty.

Ehh, these CPUs will throttle clocks back after 84C. Either raise the fan speeds a bit, or raise the temp limit, or both.

But he’s hitting 85c with the fan at 100% - that’s not right either.

 

[EarthDog]

But he’s hitting 85c with the fan at 100% - that’s not right either.

Oh, wow... missed that nugget! Yeah, if he's doing that at 100%, RMA that thing.

Just to confirm it isnt a case airflow problem, leave the side panel off.

 

[Vya Domus]

Even if 85c would be normal for this particular model I'd still return it. It's a crappy product, FE cards run at least 10c cooler, this one will constantly down clock due to temperatures and you'll lose good deal of performance. Don't accept sub par products.

 

[lexluthermiester]

@SrJuanjo
What model card are you using, what case are you running it in and what are the ambient temps in your environment?

 

[Zubasa]

Even if 85c would be normal for this particular model I'd still return it. It's a crappy product, FE cards run at least 10c cooler, this one will constantly down clock due to temperatures and you'll lose good deal of performance. Don't accept sub par products.

Given how all stock Turing Bios is set to 84C temp limit, hitting 85C is definitely not normal.

 

[jaggerwild]

This is my userbenchmark test: https://www.userbenchmark.com/UserRun/19878076
I've had a bunch of problems like some of my friends got a bunch more fps than me on OW with inferior GPU and when i went to test userbenchmark I saw its performing under average so its worrying me

http://imgur.com/MaTTOC0

Post your systems Spec's so we can help you, read the rules!

 

[Chomiq]

If you're within the return window do it. It will save you the troubles of going through the RMA process with GB.

 

[jaggerwild]

Hows that gonna help if he doesn't have a PSU that can power a RTX 2070? I'm more worried he put an RTX 2070 in a dell.

 

[EarthDog]

Hows that gonna help if he doesn't have a PSU that can power a RTX 2070? I'm more worried he put an RTX 2070 in a dell.

How do you know anything about his rig?????? I don't see Dell mentioned anywhere or other parts...?

 

[Chomiq]

Hows that gonna help if he doesn't have a PSU that can power a RTX 2070? I'm more worried he put an RTX 2070 in a dell.

Judging by this:

MSI MPG X570 GAMING EDGE WIFI (MS-7C37) Performance Results - UserBenchmark

That he included in OP I doubt it's a Dell.

 

[EarthDog]

Yeah.. I saw that... but no psu or dell mention...

 

[kapone32]

I think the problem you are having is the same I had with a Vega 64 Gaming from Gigabyte. The card would work well but the tempos would hit above 85 C and I would get random black screens. I took the shroud off and saw that most of the thermal paste was in between the ribs of the heat pipes. I applied some thermal paste to it and the card does not go past 65C but also clocks as high as 1675 MHZ.

 

[blued]

Not sure if the OPs Gigabyte card is the Gaming OC version, but these are supposed to have decent temps.

Gigabyte RTX 2070 SUPER Gaming OC 8G Review - KitGuru

Today we are continuing our coverage of Nvidia's new SUPER graphics cards, with a look at Gigabyte's

www.kitguru.net

My guess is Gigabytes manufacturing assembly line is not precise and thermal paste application is not consistent from card to card.