New ISP equipment causes low upload speed!

[Shou Miko]

If your current ISP want to be twats then vote with you wallet and move to another ISP who aren't such a bag of dicks

It's not my ISP that forced the change it's the eletricity company that owns the fibre cables that forced the changes like the Nokia GPon fibre box, the change of routing of my connection instead of their point I that's close to me I have to go like 300-400km's away to access the internet and this causes my speeds to drop even now on their own servers which they didn't expect aparently.

My current ISP is really nice people they are understanding and can usually with one call figure out the problem but not issues that you properly haven't seen before because the big fish f**** you over and make even bigger changes then what was properly planned.

In the past I had quiet a big complain list over the support and several people of the main company that the electricity company purchased to be the main player because every time in the past they made a change some where I had speed issues, my lot of static IP's I had went M.I.A. when they changed something.
This dates 8+ years back since they I tried COAX but this was a bust everything over 100Mbps in download was always up and down.

Even when they offered me a higher speed I lost my IP's for 3-4 days even I got it in writing I wouldn't lose them but the tech department wasn't allowed to resign them that was for customer service to do which I found odd So I got angry every time because it happed always on a freaking friday at 5PM where every one in customer service was long gone home on weekend

I'm just saying the perceived issues when it comes to gaming aren't there. If you're not happy with the service the ISP is providing than switch providers. No one here can help if the ISP themselves are the issue.

I was asking for help to figure out what could have gone wrong since my ISP wasn't sure either what happened since the day the eletricity company changed their old equipment over to the Nokia GPON my upload issue started but I will never get the old equipment back because they are getting phased out this year for all fibre customers in this region.


I also want to add that a lot of people here on TPU have a lot of knowledge and are really helpful and always have some sort of idea if there is something that you cannot find yourself.

 

[Athlonite]

Well that just sucks the fat Kumara but if you're on fiber then 300~400Km's shouldn't make a difference to your upload speed like what you're seeing happen. I'm picking they've not configured their gear properly somewhere along the line and are just being wankers about sorting it out. Maybe look at laying a complaint with your version of consumer rights commission and see what happens