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Newegg caught!

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#1
I dont know where to put this but here it is!:

Last night I was going to buy 2 new fans. Found them on newegg, added to cart but fell asleep instead of purchasing. Woke up today with a 15% off code.
Great", I thought, I'll save a few bucks. Came home went to apply the code in my cart.. Between screens the price MAGICALLY happened to jump 15%.

I expect that from a big retail chain in the malls but not from newegg. Severely disappointed and I wont be shopping with them for a while
 

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#2
Came home went to apply the code in my cart..
With the same browser window? Did the session timeout? This has never happened to me on NewEgg, and I've bought a lot of hardware from the 'Egg.
 

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#3
Newegg's prices change hourly, I've put items in my cart for a build and by the time I put everything in my cart the prices of the parts had gone up or down a few dollars, nothing new here.
 

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#4
NewEgg does give you a list of what you're buying and how much everything is before you actually pay for it. The price doesn't change once you start checkout, but if you abandon it, that is a different story.
 

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#5
NewEgg does give you a list of what you're buying and how much everything is before you actually pay for it. The price doesn't change once you start checkout, but if you abandon it, that is a different story.
Correct, what I was saying is that as I was adding things to the cart, stuff that was already in the cart went up and down in price. But while things are in your cart the prices still go up and down. Once the checkout is started the prices are locked in.

Heck, I've left a build in my cart over night and the price dropped $50 by the morning thanks to deals and free shipping being added to items. I've had builds go up in price too.

With fans we are probably talking $1 or 2 per fan, that isn't a price change that I would consider unusual.
 
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#6
Last night I was going to buy 2 new fans. Found them on newegg, added to cart but fell asleep instead of purchasing.
How in the F#@K did you pass out mid transaction? Its Newegg, not a strip club.
 
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#7
I'm aware that prices go up and down, but it's not fishy to any of you that the price went up exactly 15%??
 
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#9
Well where I come from that's called a bait and switch. I mean I know it's only a 5 dollar difference, but it's the principal to me.
 

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#10
Well where I come from that's called a bait and switch. I mean I know it's only a 5 dollar difference, but it's the principal to me.
Prices can change as much as they want until you pay for it. It's not like they're rapidly changing their prices on purpose to throw buyers off. I don't think the fault lies with the Egg.
 

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#11
Newegg is well respected enough that they don't need to try and bait in buyers, there reputation alone is enough for them to get enough buyers to be successful. I really do think your misunderstanding the situation.
 

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#12
How in the F#@K did you pass out mid transaction? Its Newegg, not a strip club.
Love to hear how that happens even in a strip club.


Anyways maybe next time you wont pass out. Lets face it deals start and deals end and you missed it and if you want to try do some thing about it get on neweggs chat and have a word with them politely and you you may get your 15% back.
 
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#13
Well where I come from that's called a bait and switch.
It is not nice that they would raise prices to cover a sale, if that is the case here.

However, I don't know where you are from; but, that is not "bait and switch".
As, IMO, they probably intended to sell the items.

Quote from the FTC site on "Guides Against Bait Advertising":
Sec. 238.0 Bait advertising defined.1

Bait advertising is an alluring but insincere offer to sell a product or service which the advertiser in truth does not intend or want to sell. Its purpose is to switch consumers from buying the advertised merchandise, in order to sell something else, usually at a higher price or on a basis more advantageous to the advertiser. The primary aim of a bait advertisement is to obtain leads as to persons interested in buying merchandise of the type so advertised.
Now that you had time to rant about this and relax, maybe, you could try to call/email them with your complaint and see if they will work with you.

Love to hear how that happens even in a strip club.
To many tequila shots!
 
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#14
Well where I come from that's called a bait and switch. I mean I know it's only a 5 dollar difference, but it's the principal to me.
I go to the local Best Buy store on a Friday. I purchase a $20 fan. The next day a new flyer is in my mailbox. There is a 15% off code. I go back to the Best Buy, and see the new price of the fan is $23.

Did the Best Buy bait and switch? Did Newegg do anything different?

Just because you happen to have access to the internet 24-7, doesn't mean that Newegg has to honor a deal you thought you would get yesterday. There is absolutely no reason this would be an acceptable complaint at a brick and mortar store, so there is no reason that this is valid at Newegg.


Please, find a more valid complaint. This isn't bait and switch, or even unreasonable. To put it into context, a $100 in a g-string in the 80's would get you anything. A $100 today might earn you extra considerations. A dancer wouldn't allow you to drop $100 in 1980, and cash in on the services (for the same level of service) today.
 
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#15
I think he is moreso pointing out that they upped the price by 15% and send out an email with a "coupon" for 15% off. Thus, you pay the same as you would any other day. I can understand where one would consider that a marketing scheme. I am not taking part in this flame fest, simply posting a comment.
 
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#17
Most retailers will increase their prices, online or brick & mortar, just before they put things on sale.
They make deals with the manufacturers, who fund the sale price by paying the retailer the difference based on their cost -- so the manufacturer temporarily 'lowers' the retailer's cost price by paying the retailer the difference -- creative advertising. Of course, it means the retailer can do whatever they want with their margins, if they think they can get away with it, and Newegg can get away with a whole heck of a lot since people buy from them constantly.
 
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#18
How in the F#@K did you pass out mid transaction? Its Newegg, not a strip club.
Hahaha...how do you pass out at a strip club with such quality entertainment?
 
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#19
Love to hear how that happens even in a strip club.


Anyways maybe next time you wont pass out. Lets face it deals start and deals end and you missed it and if you want to try do some thing about it get on neweggs chat and have a word with them politely and you you may get your 15% back.
After flying for hours on end, drinking during layovers, on the plane, and then at a club with a four hour time difference it really can happen.
 
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#20
I think he is moreso pointing out that they upped the price by 15% and send out an email with a "coupon" for 15% off. Thus, you pay the same as you would any other day. I can understand where one would consider that a marketing scheme. I am not taking part in this flame fest, simply posting a comment.
THANK YOU! At least one person understands what I'm talking about...

I did not miss any deal. The fans were one price Sunday night. Monday a coupon code for 15% off all case fans was sent out and all of the fans were increased in price by 15%

I don't understand why not many of you guys don't think that's a crap move.
 
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#21
THANK YOU! At least one person understands what I'm talking about...

I did not miss any deal. The fans were one price Sunday night. Monday a coupon code for 15% off all case fans was sent out and all of the fans were increased in price by 15%

I don't understand why not many of you guys don't think that's a crap move.
Because it isn't bait and switch. Bait and switch involves pricing an item that you don't have available to sell. Are you saying that businesses shouldn't be able to change their prices dynamically based on demand? Ever been to a gas station?
 
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#22
I think it's kind of slimey, I have seen similar tactics with other items on Newegg. If you're patient and watch an items, prices go up and down with various deals.

At a furniture store years back, I was shopping for an entertainment center that was $680. They advertised a 15% off sale over a weekend, so I waited to buy it. Walked in that weekend only to find the price on the entertainment center had changed to $800... guess what, the final price with the 15% "sale" was $680. True story.
 
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#23
Newegg Caught. <Insert Name Here> Revealed. <Insert Name Here> Exposed. <Insert Name Here> Outed.

Is this what we've become...

Liquid Cool
 

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#24
If this happened while you were buying them.. then I could see your point. I had something close to to this happen to me, but I jumped on there chat support and they gave me the deal. It's all automated, there isn't anyone just sitting there changing prices. Some deals only last 24hrs.. once that time has come up then you're SOL. hehehe That's what deals are you have to take advantage of it when they are happening.. If they offered them all the time then they wouldn't be deals. [/class]

On another note.. I had to buy an ISA network card for a CNC machine last year. I found one place that was carrying the card I wanted for 25 bucks. They only had 5. The company I was buying them for said lets just buy one after I told them to buy them all. They said no just get one. Well just so happens the next day they said go ahead and get us the rest of those cards. When I went back the company that was selling them had bump the price to 95 bucks.. hehehe Now that is price hiking!.. hehehe
 
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#25
I dont know where to put this but here it is!:

Last night I was going to buy 2 new fans. Found them on newegg, added to cart but fell asleep instead of purchasing. Woke up today with a 15% off code.
Great", I thought, I'll save a few bucks. Came home went to apply the code in my cart.. Between screens the price MAGICALLY happened to jump 15%.

I expect that from a big retail chain in the malls but not from newegg. Severely disappointed and I wont be shopping with them for a while
THANK YOU! At least one person understands what I'm talking about...

I did not miss any deal. The fans were one price Sunday night. Monday a coupon code for 15% off all case fans was sent out and all of the fans were increased in price by 15%

I don't understand why not many of you guys don't think that's a crap move.
What are you going on about then?
They were on sale Sunday and the fans went back to the regular price.
It doesn't matter if they were in your cart... You hadn't purchased them. Putting them in your cart doesn't lock the price in, as far as I understand.
Either way you are getting 15% off. :shadedshu

Edit:
Unless, I'm losing something in the meaning of your posts.
Either way these rant threads are becoming boring and sorta useless. This is a tech forum, not the BBB or Consumer Affairs. Sorry, but that's my opinion.
 
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