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- Nov 9, 2010
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System Name | Space Station |
---|---|
Processor | Intel 13700K |
Motherboard | ASRock Z790 PG Riptide |
Cooling | Arctic Liquid Freezer II 420 |
Memory | Corsair Vengeance 6400 2x16GB @ CL34 |
Video Card(s) | PNY RTX 4080 |
Storage | SSDs - Nextorage 4TB, Samsung EVO 970 500GB, Plextor M5Pro 128GB, HDDs - WD Black 6TB, 2x 1TB |
Display(s) | LG C3 OLED 42" |
Case | Corsair 7000D Airflow |
Audio Device(s) | Yamaha RX-V371 |
Power Supply | SeaSonic Vertex 1200w Gold |
Mouse | Razer Basilisk V3 |
Keyboard | Bloody B840-LK |
Software | Windows 11 Pro 23H2 |
This is just a thread to convey and ask advice about hardware delivery woes from Newegg/FedEx.
I recently got a sweet deal on a WD Black 6TB drive for $230. It had a 6 day promo code for $25 off, but when I complained to Newegg that it was already out of stock first day of the promo, they gave me a $25 gift card. Luckily it got back in stock a couple days ago, thus the $50 lower than normal price.
Delivery was fast, so that isn't the problem. In fact it was ordered 10/18, and delivery was bumped up to 10/20 from the first estimate being 10/21.
Since I know FedEx has betting getting really bad at delivering packages, like not even waiting 10 sec for you to answer your apt door after you buzz them in acknowledging you're home, I decided to tell the guy I'd be right down when answering the intercom, to which he acknowledge "OK".
I made the elevator ride 7 floors down to the lobby in under 1 minute. He'd already left my HDD, not even in the open compartments under the mail panels, but right on the floor. There was an elderly woman sitting there on her walker, so maybe he asked her to watch it I don't know, but I doubt it because she acknowledged no such thing, and she's a talkaholic.
So I ran out and caught him just before he got to his truck, and said "Hey, when I tell you I'll be right down, I expect you to wait at least a minute for me". He replied, "I DID wait",...I said, "Not even a minute you didn't", to which he did not refute. I then said, "I'd been better off not even answering the intercom and making you come to my apt door to leave it on the floor there, but that could have easily taken you more time, do you understand what I'm saying now, I was trying to save you time?"
He did not refute what I was saying, but only nodded yes. When I get a mere insincere looking nod instead of a verbal answer or apology, I take that as meaning they don't care, so I said "If you don't understand, I can talk to your supervisor about it". He then just walked to his truck and in a sarcastic tone replied "You can talk to anyone you want".
I know this scenario isn't as bad as some have experienced, but FedEx is getting worse and worse. They used to always come to my door and at least wait 10-15 sec for me to answer the door, even if they got in the building without my buzzing them in. Then it went from leave it at my apt door and dash, to leave it on the lobby floor and dash. I'll also be making a fairly large PC upgrade order soon, so I can't be having them leave it that exposed, especially in a building where theft of items left unattended is a common occurrence.
I've called both FedEx and Newegg customer service about this and complained, and both agreed it's not good service. FedEx told me when I requested it that I'd get a call back from shipping management. Newegg told me they can block FedEx from my account, and use UPS instead, and they said it would also not affect free shipping status, since that is not tied to the carrier.
If and when FedEx calls, I'm going to tell them I've blocked them from my Newegg account, but I'd also like to ask if anyone else has blocked FedEx from their Newegg account, and how it's gone for you? I'm hoping there will be no adverse affect on speed of delivery, shipping cost, or service. Newegg said I can unblock FedEx if there is though.
I recently got a sweet deal on a WD Black 6TB drive for $230. It had a 6 day promo code for $25 off, but when I complained to Newegg that it was already out of stock first day of the promo, they gave me a $25 gift card. Luckily it got back in stock a couple days ago, thus the $50 lower than normal price.
Delivery was fast, so that isn't the problem. In fact it was ordered 10/18, and delivery was bumped up to 10/20 from the first estimate being 10/21.
Since I know FedEx has betting getting really bad at delivering packages, like not even waiting 10 sec for you to answer your apt door after you buzz them in acknowledging you're home, I decided to tell the guy I'd be right down when answering the intercom, to which he acknowledge "OK".
I made the elevator ride 7 floors down to the lobby in under 1 minute. He'd already left my HDD, not even in the open compartments under the mail panels, but right on the floor. There was an elderly woman sitting there on her walker, so maybe he asked her to watch it I don't know, but I doubt it because she acknowledged no such thing, and she's a talkaholic.
So I ran out and caught him just before he got to his truck, and said "Hey, when I tell you I'll be right down, I expect you to wait at least a minute for me". He replied, "I DID wait",...I said, "Not even a minute you didn't", to which he did not refute. I then said, "I'd been better off not even answering the intercom and making you come to my apt door to leave it on the floor there, but that could have easily taken you more time, do you understand what I'm saying now, I was trying to save you time?"
He did not refute what I was saying, but only nodded yes. When I get a mere insincere looking nod instead of a verbal answer or apology, I take that as meaning they don't care, so I said "If you don't understand, I can talk to your supervisor about it". He then just walked to his truck and in a sarcastic tone replied "You can talk to anyone you want".
I know this scenario isn't as bad as some have experienced, but FedEx is getting worse and worse. They used to always come to my door and at least wait 10-15 sec for me to answer the door, even if they got in the building without my buzzing them in. Then it went from leave it at my apt door and dash, to leave it on the lobby floor and dash. I'll also be making a fairly large PC upgrade order soon, so I can't be having them leave it that exposed, especially in a building where theft of items left unattended is a common occurrence.
I've called both FedEx and Newegg customer service about this and complained, and both agreed it's not good service. FedEx told me when I requested it that I'd get a call back from shipping management. Newegg told me they can block FedEx from my account, and use UPS instead, and they said it would also not affect free shipping status, since that is not tied to the carrier.
If and when FedEx calls, I'm going to tell them I've blocked them from my Newegg account, but I'd also like to ask if anyone else has blocked FedEx from their Newegg account, and how it's gone for you? I'm hoping there will be no adverse affect on speed of delivery, shipping cost, or service. Newegg said I can unblock FedEx if there is though.
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