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No signal crash while gaming!!

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#1
hi guys,
i was playing FIFA 13 today and after 30 mins of play my system crashed with no signal on monitor, same thing happened in sleeping dogs but in lesser time.
My PSU is 5 months old only, and external self powered HDD dont work on my system.
my voltages are in attachment.
and all voltages seem low except +12v
what could be the cause?
 

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Aquinus

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#2
hi guys,
i was playing FIFA 13 today and after 30 mins of play my system crashed with no signal on monitor, same thing happened in sleeping dogs but in lesser time.
My PSU is 5 months old only, and external self powered HDD dont work on my system.
my voltages are in attachment.
and all voltages seem low except +12v
what could be the cause?
What concerns me is the 5v being 4.5v if that reading is any accurate. It sounds like the 5v on your PSU is struggling which would impact USB and internal hard drives (since most drives and SSDs will use the 5v rail.) Also I'm not sure what temperatures are which here. If Temp2 is your CPU or Motherboard temp, you need to address that, because that is pretty high.
 
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#3
here is what CPU temp show
BTW i tried sleeping dogs again ( this time i attached my xbox controller on the motherboard ports not the front ports, i was able to play easily, and these temps are after gameply)

EDIT: checked through bios , all the voltages are exact same as the pic and IOH temperature is 75c or 167f
 

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Aquinus

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#4
Have you tried running a linpack benchmark to see how high those temps really go? Not all games will fully tax a CPU so I would like to know if your machine is stable to begin with. OCCT should be able to fit the bill.

OCCT Download

Try running it for an hour and throw up the images it produces. I would give the CPU: Linpack a try for 30 minutes and see how it does.
 
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#5
Have you tried running a linpack benchmark to see how high those temps really go? Not all games will fully tax a CPU so I would like to know if your machine is stable to begin with. OCCT should be able to fit the bill.

OCCT Download

Try running it for an hour and throw up the images it produces. I would give the CPU: Linpack a try for 30 minutes and see how it does.
ok would do that, BTW i use external powered USB hub to use external HDD , rest USB devices work good on motherboard
 

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#6
ok would do that, BTW i use external powered USB hub to use external HDD , rest USB devices work good on motherboard
That *really* sounds like your power supply if your 5v is low.
 
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#7
That *really* sounds like your power supply if your 5v is low.
OCCT shutdown in 1min because core#0 reached max value 87c
 

JrRacinFan

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#8
Can you post a screenshot of OpenHWMonitor instead.
 
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#9
i think i got the problem, my system is overheating , in all test my system reached highest temp within 2 minutes
but what to do about my PSU(it is not a old PSU) i changed my PSU because in last PSU also i faced similar problem.
would cleaning and rewiring whole system help??
EDIT : openHW monitor pic
 

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JrRacinFan

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#10
Revert back to drivers off your manufacturer disc and go from there.
 
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#11
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#12
The PSU (which I'm assuming is the Corsair) is Covered for 5 years I believe, Look into that For sure before permanent damage is done. Iwonder if taking Some of the load off it Would possibly clear up the issue?? try removing the MSI 580 for a little while to see if that resolves the issue. (worth a shot till the cause is Found). Although that 750 should power that system with NO problem, give it a shot.

Luckily TJ Maxx is So close to your House;)

At least THAT'S good.
 
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#13
First I would remount the CPU HSF, after cleaning and reapplying TIM. Go from there.

As for drivers for Win 8. They should work, run the troubleshooting mode.
 

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#14
looks like the 5V is a bit wonky.

5V may also cause an internal HDD to malfuntion.

a similar problem happened to me today. my comp was shutting off now and then. today i figured it was an aging overheating drive!
 
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#15
The PSU (which I'm assuming is the Corsair) is Covered for 5 years I believe, Look into that For sure before permanent damage is done. Iwonder if taking Some of the load off it Would possibly clear up the issue?? try removing the MSI 580 for a little while to see if that resolves the issue. (worth a shot till the cause is Found). Although that 750 should power that system with NO problem, give it a shot.
Yup covered for 5 years , and i dont have a spare card to take the load off
 
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#16
First I would remount the CPU HSF, after cleaning and reapplying TIM. Go from there.

As for drivers for Win 8. They should work, run the troubleshooting mode.
Dont have any thermal paste, after removing the cooler i would need thermal paste right ??
EDIT : could the motherboard be faulty and give less voltages?
 

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#17
it could give faulty readings. 5V comes directly from the PSU with a bit of filtering on the motherboard in some cases.
 
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#18
So how to be confirm its motherboard??
 
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#19
Whoa, whoa. The only way to accurately test the rails is with a multimeter.
 
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#20
Fixed the power problem

the problem was msi green powere genei, providing less then +5v and all problems related to power were caused.
here are the pics.
please do tell me how to reduce temperature , still the OCCT test doesnt go through , reaches max temp , i think my coller has collected lot of dust between its fins, rest system is preety clean.
how to clean a stock cooler?
 

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#21
As I said before, go buy thermal paste, get the HSF down, clean it (blow air either from a compressed air can, air compressor or use your lungs) apply TMU and put back the HSF.
 
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#22
As I said before, go buy thermal paste, get the HSF down, clean it (blow air either from a compressed air can, air compressor or use your lungs) apply TMU and put back the HSF.
ok , any specific brand in thermal paste??
 
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#23
Seriously, reseat the heat sink. 87C is WAY too hot at default clocks. Software voltage monitoring is notoriously inaccurate. The only way to get an accurate voltage reading is a DMM (multimeter). Yes if you remove the cooler you have to apply new TIM(absolutely HAVE TO). Use Arctic Silver 5 (my personal favorite for years) or silver thermal compound (There are others). Apply it thin with a razor blade on CPU and HSF. Clean the CPU and heatsink really well tho... Remove the fan and clean it out (new dry paint brush works well) and wash the aluminum heatsink.