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ocz issue

Joined
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Processor dual G34 6128he
Motherboard h8dg6
Cooling OEM
Memory 48gb DDR3 ECC REG
Video Card(s) onboard
Storage 12x 3tb 4x 15k sas
Display(s) crappy lcd
Case chenbro rackmouunt
Audio Device(s) onboard
Power Supply seasonic 3x redundant
Software ProxMox
#1
anyone ever had any issue with ocz memory rma? ive been sitting waiting for almost 3 weeks so i finally break down and enter a helpdesk ticket asking for an update and i get a very short "your RMA has been excepted" note back. i ask again if there is a timeline for repairs and i get 'no'. is this typical???
 
Joined
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στο άλφα έως ωμέγα
System Name Ha/AhHa/Dell
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Motherboard GA-X48_DS4 (F3B bios)/Gigabyte x58A-UDR3 v 2.0(modded FH bios)/Dell Foxconn 0XJ8C4 Z170
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Software Windows 10 Pro - 64 bit/Windows 10 Pro - 64bit/Windows 10 Pro - 64bit
#2
I had some flex go bad. Called 'em, they gave me a RMA number. Boxed it up and they had new ones to me two days later, but that was about a year ago.

Don't know now. What with the hard money times and decreasing staff at places.

All I can tell you, for sure, is the rebate vendor sucks...two months+ each, on two different rebates.:)

Call 'em, tell them you need resolution, as you are going nuts not being able to use the computer...:)

EDIT: you can, also, check your rma status here.
 
Joined
Sep 30, 2004
Messages
500 (0.10/day)
Likes
42
Processor dual G34 6128he
Motherboard h8dg6
Cooling OEM
Memory 48gb DDR3 ECC REG
Video Card(s) onboard
Storage 12x 3tb 4x 15k sas
Display(s) crappy lcd
Case chenbro rackmouunt
Audio Device(s) onboard
Power Supply seasonic 3x redundant
Software ProxMox
#3
ive been checking it daily. its NEVER updated.
 
Joined
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Storage SSD Kingston 240GB
Display(s) 24" Asus 144hz
Case Cooler Master HAF
Audio Device(s) X-Fi Platinum
Power Supply Antec 1200 Watt Modular
Software Windows 7 64 Bit
Benchmark Scores 3DMark Vantage 51342
#4
Tell them that you are a system builder that wont be buying there parts anymore if they dont get your RMA completed and ask to talk with a supervisor.
(408) 733-8400
 
Joined
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Location
Baltimore, MD
System Name Cool Runnings Mark 2
Processor i7 4770k No OC
Motherboard MSI Z87 MPower
Cooling Noctua NH-D14
Memory GSkill TridentX 2400MHz 32GB
Video Card(s) EVGA GTX 780 AC+
Storage Samsung 840 Pro Series SSD, 3 more HDDs
Display(s) Acer G276HLDbd Black 27" 6ms, Acer AL2216Wbd Black 22" 5ms
Case Corsair 600t
Power Supply Corsair HX850
Software Win10 Pro 64-bit
#5
i agree with calling them. they hardly ever update the online rma status. i waited 4 weeks on a ram rma,never heard anything, gave them a call and i had it 2 days later. i think they just get lost in the system a lot of times
 
Joined
Sep 30, 2004
Messages
500 (0.10/day)
Likes
42
Processor dual G34 6128he
Motherboard h8dg6
Cooling OEM
Memory 48gb DDR3 ECC REG
Video Card(s) onboard
Storage 12x 3tb 4x 15k sas
Display(s) crappy lcd
Case chenbro rackmouunt
Audio Device(s) onboard
Power Supply seasonic 3x redundant
Software ProxMox
#6
well calling in helped, but the issue is by no means resolved. years ago i didnt have to call in, obtained an rma number and a week later had new ram in my hand. things change i guess.
 
Joined
Sep 30, 2004
Messages
500 (0.10/day)
Likes
42
Processor dual G34 6128he
Motherboard h8dg6
Cooling OEM
Memory 48gb DDR3 ECC REG
Video Card(s) onboard
Storage 12x 3tb 4x 15k sas
Display(s) crappy lcd
Case chenbro rackmouunt
Audio Device(s) onboard
Power Supply seasonic 3x redundant
Software ProxMox
#7
update, sent in ddr3 2000mhz, got back ddr3 1600mhz, plus it has taken 2 months. they are seriously getting an angry letter from me.
 
Joined
Jul 14, 2009
Messages
896 (0.29/day)
Likes
77
Location
Baltimore, MD
System Name Cool Runnings Mark 2
Processor i7 4770k No OC
Motherboard MSI Z87 MPower
Cooling Noctua NH-D14
Memory GSkill TridentX 2400MHz 32GB
Video Card(s) EVGA GTX 780 AC+
Storage Samsung 840 Pro Series SSD, 3 more HDDs
Display(s) Acer G276HLDbd Black 27" 6ms, Acer AL2216Wbd Black 22" 5ms
Case Corsair 600t
Power Supply Corsair HX850
Software Win10 Pro 64-bit
#8
i would be giving them an angry call...very angry