Odd Bluescreen Issue

[OrbitzXT]

I reinstalled a PC at work recently that always works fine during office hours, but when we come in the next morning it's sitting at a bluescreen. It gave the code 0x0000007E (0xC0000005, 0x00000000, 0x8D393B10, 0x8D3936F0).

It's a fairly new PC I built myself a few months ago, it has an i3, 6GB of DDR3, SSD hard drive, etc. Nothing like this was happening prior to the reinstallation. It seems like something scheduled going on is causing this to crash. I checked Disk Defrag and it was scheduled weekly for Wednesday nights. I turned that off today, but I don't think that's the issue considering it's only scheduled for one night a week and this happens every night.

I can't imagine what else would cause a regular issue like this. Any suggestions?

 

[Shou Miko]

erm don't tell me u do defrag on a SSD? r u trying to kill it?

u don't do defrag on a ssd it's not healthy for them. but check with BlueScreenView than u can see what files causes the BSOD: http://www.nirsoft.net/utils/blue_screen_view.html

what Windows r u running?

 

[DRDNA]

I reinstalled a PC at work recently that always works fine during office hours, but when we come in the next morning it's sitting at a bluescreen. It gave the code 0x0000007E (0xC0000005, 0x00000000, 0x8D393B10, 0x8D3936F0).

It's a fairly new PC I built myself a few months ago, it has an i3, 6GB of DDR3, SSD hard drive, etc. Nothing like this was happening prior to the reinstallation. It seems like something scheduled going on is causing this to crash. I checked Disk Defrag and it was scheduled weekly for Wednesday nights. I turned that off today, but I don't think that's the issue considering it's only scheduled for one night a week and this happens every night.

I can't imagine what else would cause a regular issue like this. Any suggestions?

Did you check to see if the harddrive is set to sleep(suspend) with in the power option? Set it to never.

 

[OrbitzXT]

Did you check to see if the harddrive is set to sleep(suspend) with in the power option? Set it to never.

I changed the power options to never sleep, so this is not the issue.

erm don't tell me u do defrag on a SSD? r u trying to kill it?

u don't do defrag on a ssd it's not healthy for them. but check with BlueScreenView than u can see what files causes the BSOD: http://www.nirsoft.net/utils/blue_screen_view.html

what Windows r u running?

I didn't willingly defragment the hard drive, Windows 7 automatically schedules defragmenting once a week on Wednesday nights. I forgot to disable that after reinstalling, so it might have ran when it was scheduled to. It's disabled now, but this still happens every night. I still can't seem to figure out what the problem is.

 

[Drone]

0x0000007E 0xC0000005 blah... is a frequent bsod. Sometimes unsigned drivers, .net framework or even viruses can cause it. What drive do you have, is its firmware the latest? Did you update windows? What programs installed? Also analyze dump file with bsod viewer to know what service causes bsod.

Some people also fix 0x0000007E 0xC0000005 error when they changed registry value

HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PagedPoolSize

They made the value 0xFFFFFFFF

 

[OrbitzXT]

0x0000007E 0xC0000005 blah... is a frequent bsod. Sometimes unsigned drivers, .net framework or even viruses can cause it. What drive do you have, is its firmware the latest? Did you update windows? What programs installed? Also analyze dump file with bsod viewer to know what service causes bsod.

Some people also fix 0x0000007E 0xC0000005 error when they changed registry value

HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PagedPoolSize

They made the value 0xFFFFFFFF

The SSD is a Crucial M4 with the latest firmware. I haven't installed .Net Framework manually unless another program did. I doubt it's a virus considering it's a clean install and hasn't been used much yet. I didn't do any Windows Updates, should I give that a shot? I won't have access to the PC in question until tomorrow morning, I'll check out the BSOD viewer you mentioned to see what it says.

What program is the best BSOD viewer? I googled it and not completely sure what to download.

 

[Sasqui]

I had an issue with a laptop a few years ago that sounds similar. Didn't realise it until by accident, but the BSOD only happened every other time I rebooted. It turned out to be a BIOS setting, that was reset by the OS on each power down cycle. Unfortunately, I can't remember WHAT the setting was

 

[Drone]

I didn't do any Windows Updates, should I give that a shot? I won't have access to the PC in question until tomorrow morning, I'll check out the BSOD viewer you mentioned to see what it says. What program is the best BSOD viewer? I googled it and not completely sure what to download.

Yes you can try windows updates (it's patch Tuesday today anyway lol)


Bsod viewer is here

http://www.nirsoft.net/utils/blue_screen_view.html

 

[OrbitzXT]

I had an issue with a laptop a few years ago that sounds similar. Didn't realise it until by accident, but the BSOD only happened every other time I rebooted. It turned out to be a BIOS setting, that was reset by the OS on each power down cycle. Unfortunately, I can't remember WHAT the setting was

I'm not sure that would be it. This PC was working well until I reinstalled it. No BIOS options were changed before or after the reinstallation.

In "Startup and Recovery", should I have "Overwrite any existing file" unchecked with regards to creating .dmp files for blue screens? I get a blue screen every night, so I'd like to see what time these are all happening. Will I be able to do that with it checked or does it delete the previous record?

Edit: I just looked at the PC with the BSOD Viewer and the problem seems to be the nVidia driver.

I took a screenshot but it's 3840*1080 and every site I upload it to like Flickr or Photobucket makes the text unreadable. Anyway, it says the BSOD's were caused by nvlddmkm.sys, NIVIDA Windows Kernel Driver. Also the times it happens is interesting to me. It's always between 9:30 and 10:30 AM which is when the user of this PC gets into the office. I was under the assumption these occurances happened in the middle of the night, they seem to be happening just as the user awakens the PC.

The nVidia driver I had installed was the most up to date when I installed it a few weeks ago. A newer one has since come out so I uninstalled the existing one, rebooted and installed the new one. Now I just need to wait and see if the problem still persists.

 

[OrbitzXT]

Even after uninstalling the previous driver and installing the most up to date one, the computer still gets a BSOD when I turn on the monitor. The power settings are not putting the computer to sleep, merely turning on the monitor after it shuts off is causing the blue screen. This was not happening prior to my reinstalling Windows 7 32-bit. Any suggestions on what I can do?

 

[TheMailMan78]

Try uninstalling all Nvidia drivers including the audio ones. Restarted in safe mode. Run DriverSweaper. Restart. Install new drivers.

 

[OrbitzXT]

Try uninstalling all Nvidia drivers including the audio ones. Restarted in safe mode. Run DriverSweaper. Restart. Install new drivers.

I've never really had to use Driver Sweeper before, how long does it take to do its thing? I ask because someone is using the troubled PC at the moment so I need to know how long it'll take for them to do something else.

 

[TheMailMan78]

I've never really had to use Driver Sweeper before, how long does it take to do its thing? I ask because someone is using the troubled PC at the moment so I need to know how long it'll take for them to do something else.

10 minutes tops. It takes longer to install the drivers. lol