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Odd issue with STEAM

sneekypeet

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#1
I recently got the gift of GRID in my STEAM account. I haven't played anything on steam in about 2 weeks maybe 3, but UT3 ram and the STEAM window functioned properly.

Here is my dilemma. I went to try to install the gift, and to my surprise I was greeted by STEAM with no words(see image)!

Now I brought this to erocker last night and we worked through some troubleshooting ideas, such as clean wipe and reinstall w/update, also making sure my Vista fonts were set to STEAMS supported list.

I have sent in a support ticket to STEAM to see what they have to say about it, but they seem to be a bit slow with providing a reply. So I come to you to see if anyone else has run into this issue previously, and how it was rectified.

Thanks, peet

 
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#2
You could backup your games data and reinstall steam. Maybe that would work?
 

sneekypeet

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#3
You could backup your games data and reinstall steam. Maybe that would work?
Didnt back up a thing...did a super clean wipe and reinstall/update 3 times already to be sure. I wanted no traces of any issues prior to trying to reinstall!
 

erocker

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#5
hey dude.... i recently had my account on steam hacked...
Anyways i wrote them a mail... (on the steam system) and diddnt get any response...
Since then I wrote another mail and told them that i heard nothing and was hacked off... and guess what... they responded in like 8 hours... and solved my problem :)

Id email them again...
 
K

kyle2020

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#6
like twick said, just spam their inbox with complaints, they'll have to take notice after a while. Tried googling your problem?
 

sneekypeet

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#7
I have googled for issues similar, and the link erocker provided is a good start. I have it installed but I have a game on download so I cant restart yet.

I do however have no issue spamming the support system...lol
If I don't get a response by ending hours pacific time I will commence the spamming!
 
K

kyle2020

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#8
I have googled for issues similar, and the link erocker provided is a good start. I have it installed but I have a game on download so I cant restart yet.

I do however have no issue spamming the support system...lol
If I don't get a response by ending hours pacific time I will commence the spamming!
i cant blame you, its the only way to get attention some times.
 

Fuse-Wire

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#9
like twick said, just spam their inbox with complaints, they'll have to take notice after a while. Tried googling your problem?
Maybe the reason they are sooo busy is cos they have half thier complaints department working on half-life part 3!!
i just re-installed steam when that problem happened, only did when i tried downloading TF2 back onto my computer, ended up using the disc instead.
 
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#10
it took me 2 days to get my account back after i got my steam account hacked (and it happens often from what i hear)
 

sneekypeet

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#11
Well as an update I have tried different skins, adding more fonts, nothing.

Im relly starting to wonder if the update killed my menus.