• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Omen 15 Laptop Idling at 90+ degrees

Joined
Sep 20, 2021
Messages
7 (0.01/day)
System Name Laptop Omen 15
Processor i7-9750H @ 2.60 GHz
Memory 8.00 GB
Video Card(s) GTX 1660 Ti
I've started noticing that when I go away from my laptop for 30-40 min and even shut the screen the idling temps can go up to 95 degrees.

I've included some limitations and when they appear and all my settings so far, I also tried logging after gaming session because I suppose it can be useful but couldn't do it.

I've checked my laptop multiple times for any malware but I really couldn't find anything that can be suspicious, but nonetheless I posted my Task Manager screenshots and Process Hacker 2 screenshots

Only thing suspicious I see is winlogon.exe with different icon.

For the record right now I changed my settings to Powersaver in Throttle stop and it was at 77 degrees while I was writing this.

1632134796963.png

I forgot to include screenshot of my main screen

And another odd thing that I noticed is that my 9750h needs to be running at 2.60GHz but in performance mode it goes up to 4.1GHz
 

Attachments

  • Screenshot_61.png
    Screenshot_61.png
    50.7 KB · Views: 65
  • Screenshot_62.png
    Screenshot_62.png
    33.1 KB · Views: 56
  • Screenshot_63.png
    Screenshot_63.png
    31.6 KB · Views: 56
  • Screenshot_64.png
    Screenshot_64.png
    54.4 KB · Views: 62
  • Screenshot_65.png
    Screenshot_65.png
    18.1 KB · Views: 56
  • Screenshot_66.png
    Screenshot_66.png
    38.6 KB · Views: 52
  • Screenshot_66.png
    Screenshot_66.png
    38.6 KB · Views: 52
  • Screenshot_69.png
    Screenshot_69.png
    47.1 KB · Views: 56
  • Screenshot_68.png
    Screenshot_68.png
    42.4 KB · Views: 59
  • Screenshot_67.png
    Screenshot_67.png
    40.5 KB · Views: 53
  • Screenshot_70.png
    Screenshot_70.png
    45.2 KB · Views: 53
  • Screenshot_71.png
    Screenshot_71.png
    19.1 KB · Views: 68

unclewebb

ThrottleStop & RealTemp Author
Joined
Jun 1, 2008
Messages
7,341 (1.26/day)
main screen
The main screen shows your CPU is reaching 100°C when power consumption is only 29.6 Watts. The 9750H has a 45W TDP rating that needs 80W or more so it can run fully loaded at full speed. That means your cooling is completely inadequate. When was the last time you opened up your laptop, cleaned it out and replaced the thermal paste? This is normal maintenance for performance oriented laptops.

my 9750h needs to be running at 2.60GHz
2.60 GHz is the base frequency for a 9750H. Intel Turbo Boost can increase that to 4.00 GHz or more depending on how many cores are active. That is the normal operating speed for a 9750H as long as it is not overheating or power limit throttling. Fix your cooling problem so your CPU can run properly.
 
Joined
Sep 20, 2021
Messages
7 (0.01/day)
System Name Laptop Omen 15
Processor i7-9750H @ 2.60 GHz
Memory 8.00 GB
Video Card(s) GTX 1660 Ti
I mean I did do it recently but it dropped maybe 2-3 degrees. It may be that I did it in wrong way because I was really afraid to open my laptop and break it, but nonetheless I did it. Maybe I didn't put enough thermal paste or maybe I couldn't clean it well.
Anyways I'll try to do it again today and see how it goes, and to answer your question I own this laptop from 2019 and I did re-paste it end of 2020 or beginning of 2021 not sure
 

unclewebb

ThrottleStop & RealTemp Author
Joined
Jun 1, 2008
Messages
7,341 (1.26/day)
What thermal paste did you use? Some popular thermal pastes that work well on desktop CPUs might only last a week or two on a laptop CPU. Noctua NT-H2 works well in laptops.

The Omen 15 may not have great cooling but it should not be reaching 100°C at only 30W. Something is wrong. Watch some YouTube videos until you feel comfortable with this procedure.
 
Joined
Sep 20, 2021
Messages
7 (0.01/day)
System Name Laptop Omen 15
Processor i7-9750H @ 2.60 GHz
Memory 8.00 GB
Video Card(s) GTX 1660 Ti
arctic mx4 2019 edition
 

unclewebb

ThrottleStop & RealTemp Author
Joined
Jun 1, 2008
Messages
7,341 (1.26/day)
After a quick Google search, I found this.

Mx4 is the worst thermal paste I have ever tested in bare die applications.

On a laptop bare die you want the most viscous thermal paste possible to avoid the pump out effect.

Lots of people have problems using MX4 on the bare die of laptop CPUs. Try using something else.
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
23,372 (3.76/day)
Location
London,UK
System Name Codename: Icarus Mk.VI
Processor Intel 8600k@Stock -- pending tuning
Motherboard Asus ROG Strixx Z370-F
Cooling CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro|5xML140 Pro}
Memory 32GB XPG Gammix D10 {2x16GB}
Video Card(s) ASUS Dual Radeon™ RX 6700 XT OC Edition
Storage Samsung 970 Evo 512GB SSD (Boot)|WD SN770 (Gaming)|2x 3TB Toshiba DT01ACA300|2x 2TB Crucial BX500
Display(s) LG GP850-B
Case Corsair 760T (White)
Audio Device(s) Yamaha RX-V573|Speakers: JBL Control One|Auna 300-CN|Wharfedale Diamond SW150
Power Supply Corsair AX760
Mouse Logitech G900
Keyboard Duckyshine Dead LED(s) III
Software Windows 10 Pro
Benchmark Scores (ノಠ益ಠ)ノ彡┻━┻
I can highly recommend Noctua NT-H2 or Prolimatech PK-3. Both of them are absolutely top pastes. The NT-H2 is a little more viscous compared to PK-3 but there are loads of threads online that say pump out isnt as bad with NT-H2 as it is with other pastes. So It will work but maybe you might need to repaste once every year or even never depending on how much you use your laptop.

PK-3 has the consistency of slightly chilled Nutella so its a little harder to apply so in theory should suffer less from pump out.
 
Last edited:

unclewebb

ThrottleStop & RealTemp Author
Joined
Jun 1, 2008
Messages
7,341 (1.26/day)
@crsed09 - Next time you disassemble your laptop, check for the pump out effect. Some pastes might look like water or they might do the disappearing act so virtually nothing is left between the CPU die and the heatsink. I think Noctua saw this problem and updated NT-H1 to NT-H2 which works better on laptops.

 
Joined
Sep 20, 2021
Messages
7 (0.01/day)
System Name Laptop Omen 15
Processor i7-9750H @ 2.60 GHz
Memory 8.00 GB
Video Card(s) GTX 1660 Ti
I can highly recommend Noctua NT-H2 or Prolimatech PK-3. Both of them are absolutely top pastes. The NT-H2 is a little more viscous compared to PK-3 but there are loads of threads online that say pump out isnt as bad with NT-H2 as it is with other pastes. So It will work but maybe you might need to repaste once every year or even never depending on how much you use your laptop.

PK-3 has the consistency of slightly chilled Nutella so its a little harder to apply so in theory should suffer less from pump out.
Thanks for information I'll order it if its available in Turkey (I'm currently living here)

@crsed09 - Next time you disassemble your laptop, check for the pump out effect. Some pastes might look like water or they might do the disappearing act so virtually nothing is left between the CPU die and the heatsink. I think Noctua saw this problem and updated NT-H1 to NT-H2 which works better on laptops.

I'll watch this video, thank you so much

I can highly recommend Noctua NT-H2 or Prolimatech PK-3. Both of them are absolutely top pastes. The NT-H2 is a little more viscous compared to PK-3 but there are loads of threads online that say pump out isnt as bad with NT-H2 as it is with other pastes. So It will work but maybe you might need to repaste once every year or even never depending on how much you use your laptop.

PK-3 has the consistency of slightly chilled Nutella so its a little harder to apply so in theory should suffer less from pump out.
I couldn't find PK-3 in my country and NT-H2 is 319 TRY (35 USD approx) which honestly is kinda expensive for me. So I was wondering are there any other thermal pastes that I could use?
I've found following ones which are most "popular" in Turkey. But if these aren't worth it, than I'll save up and buy NT-H2

@crsed09 - Next time you disassemble your laptop, check for the pump out effect. Some pastes might look like water or they might do the disappearing act so virtually nothing is left between the CPU die and the heatsink. I think Noctua saw this problem and updated NT-H1 to NT-H2 which works better on laptops.

I've watched the video and it makes sense to me. Thanks for reply I'll make sure to re-open this thread (if it will be closed) when I will be repasting my laptop. Thanks
 

Attachments

  • Screenshot_72.png
    Screenshot_72.png
    138.5 KB · Views: 60
  • Screenshot_73.png
    Screenshot_73.png
    114.4 KB · Views: 84
  • Screenshot_74.png
    Screenshot_74.png
    197.9 KB · Views: 63

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
23,372 (3.76/day)
Location
London,UK
System Name Codename: Icarus Mk.VI
Processor Intel 8600k@Stock -- pending tuning
Motherboard Asus ROG Strixx Z370-F
Cooling CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro|5xML140 Pro}
Memory 32GB XPG Gammix D10 {2x16GB}
Video Card(s) ASUS Dual Radeon™ RX 6700 XT OC Edition
Storage Samsung 970 Evo 512GB SSD (Boot)|WD SN770 (Gaming)|2x 3TB Toshiba DT01ACA300|2x 2TB Crucial BX500
Display(s) LG GP850-B
Case Corsair 760T (White)
Audio Device(s) Yamaha RX-V573|Speakers: JBL Control One|Auna 300-CN|Wharfedale Diamond SW150
Power Supply Corsair AX760
Mouse Logitech G900
Keyboard Duckyshine Dead LED(s) III
Software Windows 10 Pro
Benchmark Scores (ノಠ益ಠ)ノ彡┻━┻
Avoid Thermal Grizzley at all costs. this paste damages CPU coolers/Dies and heat spreaders because they have batches that contain a lot small particles that cause scratching and pitting.

Mastergel Maker Nano or Gelid GC Extreme is also another good option
 
Joined
Aug 28, 2021
Messages
364 (0.38/day)
When you put the heatsink Back follow the number 1,2,3,4 .... that way you get proper mounting , those temps are too high even if you had the worst paste in existence, I suspect you didn’t mount the heatsink properly so keep that in mind , good luck :)
 
Joined
Sep 20, 2021
Messages
7 (0.01/day)
System Name Laptop Omen 15
Processor i7-9750H @ 2.60 GHz
Memory 8.00 GB
Video Card(s) GTX 1660 Ti
Avoid Thermal Grizzley at all costs. this paste damages CPU coolers/Dies and heat spreaders because they have batches that contain a lot small particles that cause scratching and pitting.

Mastergel Maker Nano or Gelid GC Extreme is also another good option
Thank you, Ill buy Mastergel Maker Nano. Do you know how it is compared to Noctua? I can sure google that, but maybe you've had personal experience.

When you put the heatsink Back follow the number 1,2,3,4 .... that way you get proper mounting , those temps are too high even if you had the worst paste in existence, I suspect you didn’t mount the heatsink properly so keep that in mind , good luck :)
I actually just realized that my issue while mounting was me lifting it a couple times to get good sealing, so I suppose massive pump out effect has happened. iirc I lifted it 2 times to make sure that it seats properly. But I'll definitely keep in mind your advice, thanks..

Avoid Thermal Grizzley at all costs. this paste damages CPU coolers/Dies and heat spreaders because they have batches that contain a lot small particles that cause scratching and pitting.

Mastergel Maker Nano or Gelid GC Extreme is also another good option
https://www.hepsiburada.com/gelid-gc-extreme-termal-macun-1-gr-pm-HBC000007PDHM is this the one that you are talking about? Isn't it too cheap?

Just decided to scan my MX4 2019 and look what I got :D
Honestly this answers to a lot of questions
 

Attachments

  • photo_2021-09-21_16-01-53.jpg
    photo_2021-09-21_16-01-53.jpg
    68.3 KB · Views: 78

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
23,372 (3.76/day)
Location
London,UK
System Name Codename: Icarus Mk.VI
Processor Intel 8600k@Stock -- pending tuning
Motherboard Asus ROG Strixx Z370-F
Cooling CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro|5xML140 Pro}
Memory 32GB XPG Gammix D10 {2x16GB}
Video Card(s) ASUS Dual Radeon™ RX 6700 XT OC Edition
Storage Samsung 970 Evo 512GB SSD (Boot)|WD SN770 (Gaming)|2x 3TB Toshiba DT01ACA300|2x 2TB Crucial BX500
Display(s) LG GP850-B
Case Corsair 760T (White)
Audio Device(s) Yamaha RX-V573|Speakers: JBL Control One|Auna 300-CN|Wharfedale Diamond SW150
Power Supply Corsair AX760
Mouse Logitech G900
Keyboard Duckyshine Dead LED(s) III
Software Windows 10 Pro
Benchmark Scores (ノಠ益ಠ)ノ彡┻━┻
Thank you, Ill buy Mastergel Maker Nano. Do you know how it is compared to Noctua? I can sure google that, but maybe you've had personal experience.


I actually just realized that my issue while mounting was me lifting it a couple times to get good sealing, so I suppose massive pump out effect has happened. iirc I lifted it 2 times to make sure that it seats properly. But I'll definitely keep in mind your advice, thanks..


https://www.hepsiburada.com/gelid-gc-extreme-termal-macun-1-gr-pm-HBC000007PDHM is this the one that you are talking about? Isn't it too cheap?

Just decided to scan my MX4 2019 and look what I got :D
Honestly this answers to a lot of questions

One of the reasons why GC-Extreme could be cheaper is because its a paste that has been around for a very very long time and that tube you linked to is only 1g where as most tubes here start from 3-3.5g and upwards.

Mastergel could also be more expensive because they use diamond particles in its construction compared to carbon particles like MX-4 and Noctua pastes.
 
Joined
Sep 20, 2021
Messages
7 (0.01/day)
System Name Laptop Omen 15
Processor i7-9750H @ 2.60 GHz
Memory 8.00 GB
Video Card(s) GTX 1660 Ti
One of the reasons why GC-Extreme could be cheaper is because its a paste that has been around for a very very long time and that tube you linked to is only 1g where as most tubes here start from 3-3.5g and upwards.

Mastergel could also be more expensive because they use diamond particles in its construction compared to carbon particles like MX-4 and Noctua pastes.
Makes sense, thanks for explanation.
 
Joined
Feb 20, 2020
Messages
9,340 (6.12/day)
Location
Louisiana
System Name Ghetto Rigs z490|x99|Acer 17 Nitro 7840hs/ 5600c40-2x16/ 4060/ 1tb acer stock m.2/ 4tb sn850x
Processor 10900k w/Optimus Foundation | 5930k w/Black Noctua D15
Motherboard z490 Maximus XII Apex | x99 Sabertooth
Cooling oCool D5 res-combo/280 GTX/ Optimus Foundation/ gpu water block | Blk D15
Memory Trident-Z Royal 4000c16 2x16gb | Trident-Z 3200c14 4x8gb
Video Card(s) Titan Xp-water | evga 980ti gaming-w/ air
Storage 970evo+500gb & sn850x 4tb | 860 pro 256gb | Acer m.2 1tb/ sn850x 4tb| Many2.5" sata's ssd 3.5hdd's
Display(s) 1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Case D450 | Cherry Entertainment center on Test bench
Audio Device(s) Built in Realtek x2 with 2-Insignia 2.0 sound bars & 1-LG sound bar
Power Supply EVGA 1000P2 with APC AX1500 | 850P2 with CyberPower-GX1325U
Mouse Redragon 901 Perdition x3
Keyboard G710+x3
Software Win-7 pro x3 and win-10 & 11pro x3
Benchmark Scores Are in the benchmark section
Hi,
Last I read SYY-157 is good for laptops pretty cheap too.
 
Top