Onboard audio issue

Drendi0819 · Jul 24, 2020

I have an Asus ROG Crosshair VII Hero (WiFi); I was recently removing the rear audio cable and noticed the tip of the pin had come off. I can no longer plug a cable into the port due to the tip being stuck in there. If i plug my audio cable in to the front port on my case i get a warning from the audio driver (see attached). How should I go about (if possible) removing the tip of the broken audio plug, should I get a sound card to skip the onboard audio, or should I upgrade to a new board?

Thanks in advance.

FreedomEclipse · Jul 24, 2020

Are you using speakers or headphones? Pictures of the stuck pin & port would be useful

Jetster · Jul 24, 2020

Very carefully

You broke off a 3.5 audio plug? small tweezers

Drendi0819 · Jul 25, 2020

Jetster said:
Very carefully

You broke off a 3.5 audio plug? small tweezers

Yes, the 3.5mm port.

Sadly i don't have the cable anymore, but it was the very tip before the 2-3 rings on the pin.

This is the best example i can show, the piece just before the first black ring is what is still inside the onboard port (the green one).

Jetster · Jul 25, 2020

You might be able to push it out from the inside. If its in a plastic box drill a hole. Otherwise get a sound card

aQi · Jul 25, 2020

Pictures of the rare port please. The pin needs to be taken out.

Drendi0819 · Aug 12, 2020

I purchased a Creative Sound Blaster AE-5 Plus. I can't believe some of the sounds i was missing out on. Thanks again.

Skylinestar · Aug 16, 2020

Drendi0819 said:
I purchased a Creative Sound Blaster AE-5 Plus. I can't believe some of the sounds i was missing out on. Thanks again.

Is this on speakers or headset?

INSTG8R · Aug 16, 2020

Drendi0819 said:
I purchased a Creative Sound Blaster AE-5 Plus. I can't believe some of the sounds i was missing out on. Thanks again.

Yeah never let anybody tell you onboard is “good enough“ you’ve discovered that now

micropage7 · Aug 16, 2020

nice to hear, add on card is better

biffzinker · Aug 16, 2020

Had the same happen to me with a Soundblaster Live! card. I took the card out to remove the piece of plug with tweezers.

Athlonite · Aug 16, 2020

I'd like to know how on earth did you break a 3.5mm audio plugs tip off, I've used cables that were years old and never had that happen to me ever

INSTG8R · Aug 16, 2020

Athlonite said:
I'd like to know how on earth did you break a 3.5mm audio plugs tip off, I've used cables that were years old and never had that happen to me ever

Yeah I must admit I’m equally impressed at the feat

Drendi0819 · Aug 16, 2020

Athlonite said:
I'd like to know how on earth did you break a 3.5mm audio plugs tip off, I've used cables that were years old and never had that happen to me ever

Well, it was a Walmart brand; so workmanship was probably a factor. I usually use cables made by Monster.

Skylinestar said:
Is this on speakers or headset?

Speakers (Logitech Z323) Headset (Hyper X: Cloud X)

System Name	Custom 3
Processor	Ryzen 7 2700X
Motherboard	Asus ROG Crosshair VII Hero (WiFi)
Cooling	Ryzen Cooler
Memory	G.Skill TridentZ RGB 16GB
Video Card(s)	MSI RTX 2070 Super
Storage	Samsung 970 Evo 500GB (Windows only), Seagate Desktop SSHD 1TB (gaming/basic storage)
Display(s)	Dual Samsung 27" screens
Case	Corsair 680X White Edition
Audio Device(s)	Sound Blaster AE-5 Plus (white w/ RGB)
Power Supply	Corsair HXi HX850i, 80+ Platinum
Mouse	Logitech G502 Hero
Keyboard	Corsair R70 RGB MK2

System Name	Codename: Icarus Mk.VI
Processor	Intel 8600k@Stock -- pending tuning
Motherboard	Asus ROG Strixx Z370-F
Cooling	CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro\|5xML140 Pro}
Memory	32GB XPG Gammix D10 {2x16GB}
Video Card(s)	ASUS Dual Radeon™ RX 6700 XT OC Edition
Storage	Samsung 970 Evo 512GB SSD (Boot)\|WD SN770 (Gaming)\|2x 3TB Toshiba DT01ACA300\|2x 2TB Crucial BX500
Display(s)	LG GP850-B
Case	Corsair 760T (White)
Audio Device(s)	Yamaha RX-V573\|Speakers: JBL Control One\|Auna 300-CN\|Wharfedale Diamond SW150
Power Supply	Corsair AX760
Mouse	Logitech G900
Keyboard	Duckyshine Dead LED(s) III
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System Name	Juliette // HTPC
Processor	Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard	ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling	Noctua NH-U12 Black // Stock
Memory	Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s)	ASUS RTX4070 OC// GTX 1650
Storage	Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s)	ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case	Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s)	Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply	Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse	Cooler Master MM710 53G
Keyboard	Logitech 920-009300 G512 SE
Software	Windows 10 Pro // Windows 10 Pro

System Name	Custom 3
Processor	Ryzen 7 2700X
Motherboard	Asus ROG Crosshair VII Hero (WiFi)
Cooling	Ryzen Cooler
Memory	G.Skill TridentZ RGB 16GB
Video Card(s)	MSI RTX 2070 Super
Storage	Samsung 970 Evo 500GB (Windows only), Seagate Desktop SSHD 1TB (gaming/basic storage)
Display(s)	Dual Samsung 27" screens
Case	Corsair 680X White Edition
Audio Device(s)	Sound Blaster AE-5 Plus (white w/ RGB)
Power Supply	Corsair HXi HX850i, 80+ Platinum
Mouse	Logitech G502 Hero
Keyboard	Corsair R70 RGB MK2

System Name	Juliette // HTPC
Processor	Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard	ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling	Noctua NH-U12 Black // Stock
Memory	Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s)	ASUS RTX4070 OC// GTX 1650
Storage	Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s)	ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case	Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s)	Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply	Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse	Cooler Master MM710 53G
Keyboard	Logitech 920-009300 G512 SE
Software	Windows 10 Pro // Windows 10 Pro

Onboard audio issue

Drendi0819

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FreedomEclipse

~Technological Technocrat~

Jetster

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aQi

Drendi0819

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INSTG8R

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Athlonite

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Drendi0819

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Audio Device(s)	Soundblaster ZX/Logitech Z906 5.1
Power Supply	Seasonic TX~’850 Platinum
Mouse	G502 Hero
Keyboard	G19s
VR HMD	Oculus Quest 2
Software	Win 10 Pro x64

Processor	Ryzen 9 5900X
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Cooling	Cooler Master Hyper 212 Black Edition
Memory	VENGEANCE LPX 2 x 16GB DDR4-3600 C18 OCed 3800
Video Card(s)	XFX Speedster SWFT309 AMD Radeon RX 6700 XT CORE Gaming
Storage	970 EVO NVMe M.2 500 GB, 870 QVO 1 TB
Display(s)	Samsung 28” 4K monitor
Case	Phantek Eclipse P400S (PH-EC416PS)
Audio Device(s)	EVGA NU Audio
Power Supply	EVGA 850 BQ
Mouse	SteelSeries Rival 310
Keyboard	Logitech G G413 Silver
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System Name	Cumquat 2021
Processor	AMD RyZen R7 7800X3D
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Power Supply	EVGA 1000W G5 Gold
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System Name	micropage7
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