ofcorse there are alot of complaints, check any companys forums, and i have beenthere recently, yeah some dont get responces, but alot of them ask really stupid questions, or ask questions that are already answered, every time i have posted there with clear and polite requests i have gotten a FAST responce(within 5days) as to creative quility, if you can get the drivers to work properly sall good, but check creative forums, they are nothing but complaints about problems that have PLAUGED their cards for years!!!! ms is trying to do away with "eax" as it is now, moving to use OpenAL based sound in vista, most game makers are starting to see that eax3/4/5 arent getting them any extra sales but causting them extra on game dev, most off the shelf avrage gamers dont buy an addin sound card or if they do its a cheapo one with via,cmi,Crystal (cirus logic) or an old cheap creative card that only supports eax2 and lower. i work at a computer shop, we sell i would say 50:1 other brands:creative cards because honestly, people dont want to spend the extra$ to get a creative card when its not gonna give them any real benifit and likely will cause them problems. lets see i will take the first 2 pages of creatives soundblaser forums and post images of them, how many of the posts are gonna be complaints? how many will be left without a responce? check their forums i found 3 responces from admins/creative staff out of all the posts i checked(not the stickys) read the 2nd to the last responce in the last image(creative_support_again2) thats how anybody whos delt with creative support feels!!!!