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Overheat weird issue

f0ntzz

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#1
Hi everyone, so, i have an Intel Core i5 8250U, usually i play soft games like League of Legends and Crossfire Europe, not much more than that, the issue i've got is, my computer is overheating more than it should without any undervoltage or turbo boost disabled, i've been using softwares like Intel XTU, HWInfo and ThrottleStop and they work really great to be honest, max temperatures of 64ºC, but before using these programs when i was in the Crossfire Europe client i would have temperatures like in the 65/75ºC, now somestimes i like to disable ThrottleStop undervoltage and the enable the turbo boost because Crossfire has so many screen frezzes which is a game issue that we can see less if we have a better clock speed, and the other day when i turned off ThrottleStop, somehow i reached temperatures that i've never reached in my life, just being on the game client, i'm talking about 90ºC, i think i've messed up by clicking in something on Intel XTU or ThrottleStop, so, i'm here to ask you for help, since i don't want these temperatures when i turn off ThrottleStop, because when i turn it off the undervoltage remains the same and i still have these 90ºC temperatures, so, something is not okay, my pc is 3 months old, so it's obvious that i messed up, i just want to know where, to solve it as soon as possible, do you guys know what it could possibly be?
 
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#2
please list model and make of the laptop, thank you and welcome to TPU :lovetpu: Also the temperature of the room your gaming in will also be helpful, thank you.
 
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#4
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f0ntzz

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#5
Yes, but still does not solve the weird issue i got, is there any way to reset to fabric, these options that i could have changed by mistake?
 
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#6
are both apps still installed? XTU and Throttlestop on your laptop? if so take screen shots of both and post them here.
 
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#8
Well i really don't notice anything but do this to be sure T.S. is reset and just running defaults
nnnnnnnn.JPG


Report back if still having a heat issue
 

eidairaman1

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#10
Ambient temperature please...
I asked him this above and no answer and i suspect that the gaming room temperature has risen enough to give these results BUT he has not stated the dang room temperature yet.
please list model and make of the laptop, thank you and welcome to TPU :lovetpu:Also the temperature of the room your gaming in will also be helpful, thank you.
^3 month ownership could easily been a winter time purchase and now 6 months later it is summer, but i don't know.
my pc is 3 months old, so it's obvious that i messed up, i just want to know where, to solve it as soon as possible, do you guys know what it could possibly be?
 

f0ntzz

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#11
Sorry, my room temperature has been the same, i can assure you that's not the issue, it's somwhere beetween 20-25ºC, one day it was really hot here like 40º and hot wind and the computer did heat that much while doing the same things, and it's not winter time purchase, it's has been warm since the day i bought, it's not ambient temperature issue, that i know
 
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#12
Alright well i don't think the PC needs to be reset..but if you want to it is easily done ...Start/ Settings/Update and Security/Recovery/Reset This PC Get Started ....if you do a factory reset you will need to reinstall ALL your apps that you installed and possibly some of the vendor applications too.


But your best bet would be to use XTU at an offset voltage around around .050 up to .100 or maybe even a little more like the max offsets I'm seeing around .125 but i think closer to .100 is the stable spot...then install Asus Gaming Center on the laptop and set the fan to 100% when gaming... Dont forget to check your offsets for stability by at the very least the XTU stress test in the app
 
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f0ntzz

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#13
i did as you said, max temperature was 88ºC, it's not normal since i was just with the game open in the client
 
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#14
your sure your are not blocking any of the vents on the underneath of the laptop and you also made sure to use a bit of canned air duster to ensure the vents are clean? while ensuring that you do NOT destroy the internal fans? Holding a toothpick between the fan blades so it doesnt spin while using the canned air is enough to protect the bearings in the fan while cleaning......
 

f0ntzz

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#15
It's not a vent issue, because when i have disabled turbo boost and undervolted the cpu, the temperature remain the same as allways, it's just, when i disable both turbo boost and undervoltage, i get higher temperatures than usual
 
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#16
Three months is certainly enough time of regular use for dust to have built up depending on conditions. I would be looking into cleaning it even just to eliminate the possibility.
 
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#17
well all reviews state that the cooling solution is weak for this laptop ....it is normal to see higher temps when not undervolting or disabling HT...the laptop is made to throttle down down for protection.... I really dont have anything else to add at this point maybe some other member can be of more help. Good luck.
EDIT
Okay one last thing lets get a screen shot of task manager while gaming and stack the task manger column by CPU usage...do this while in the game...maybe something else is running and adding to the normal usage temperatures you said you were seeing previously.
 
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f0ntzz

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#19
I already have a cooling pad, and i'm ok with this laptop, i also i'm aware since the first day that the cooling solution sucks, this is a 10W cpu that sometimes pushes to 40W short time turbo boost, which is kinda weird and might be the problem, but, when i first used undervoltage only i had temperatures of 70ºC while gaming, now i get 85ºC while in client, it could be dust, but i have this from one day to another and i can tell you that i change a lot the settings on throttlestop, so i'm pretty sure that i messed up somewhere, just don't know where, i would search for dust, but it's not quite good to dismount a laptop while in warranty, i mean, i can mess up it again and might be even worse, i'm willing to sell this one and buy a new one with a better cooling solution, i just dont know how do i search for that kind of laptop, it would be great to have a laptop that while game temperature of the cpu is 65º, i don't have much money so if this is not sold i guess i'm going to start saving for one with a better cooling system
 
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#20
Where are you from? it will help to know in order to help with good deals.
 

f0ntzz

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#21
Portugal

Anything weird? I mean this cpu is designed to work with a thermal solution for 15w and in turbo boost we can see numbers of 40W
 

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#22
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eidairaman1

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#23
Portugal

Anything weird? I mean this cpu is designed to work with a thermal solution for 15w and in turbo boost we can see numbers of 40W
Tdp is measured differently, thats typically at idle since workloads are the variable.

I have a 125W TDP chip in my desktop, when overclocked it becomes a 140-200W chip.

Face it the laptop you bought is a potato unfortunately, as @DRDNA said, if you are serious about gaming on a laptop you need a thicker one
 
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unclewebb

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#24
If your temps are suddenly higher than they used to be under the same conditions, then it is possible that your CPU heatsink is not as snug as it used to be or the thermal material that the manufacturer used between the CPU and heatsink has started to degrade. The only fix is to disassemble your laptop and do a better job than they did. If you do not want to break your laptop or void your warranty then some under volting will help with this problem.

When using ThrottleStop on an 8th Gen CPU, you have to set the CPU Core and CPU Cache voltages equally. Your screenshot shows that you only adjusted the CPU Core voltage so that means your undervolt was not doing anything. You need to set both core and cache to -94.7 mV.

The Intel specs show that the 8250U can run reliably up to 100°C.

https://ark.intel.com/products/124967/Intel-Core-i5-8250U-Processor-6M-Cache-up-to-3_40-GHz

Your ThrottleStop screenshot shows that Asus lowered the throttling temperature to 89°C. That shows they do not have a lot of faith in their design. Too bad they do not have the guts to posts details like this before you buy a laptop from them. This setting will force your CPU to start throttling and it will slow down to a crawl long before it gets anywhere near the Intel rated maximum safe temperature. A peak core temperature of 90°C is a big number but it is not going to hurt an Intel mobile CPU. Work on reducing this temperature so it can run at its full rated speed without any throttling.

Being forced to disable Turbo Boost so the CPU does not overheat is a sad situation. Too many manufacturers depend on throttling instead of including a proper heatsink and fan. Obviously throttling is much cheaper to implement.

ThrottleStop 8.70
https://www.techpowerup.com/download/techpowerup-throttlestop/
 
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#25
yep, i have thick laptop and the temp much better than thin laptop
btw if he didnt anything could be from the hardware, bad paste, the fan or combination of that
 
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