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P67A-GD65 USB Issues

Joined
Jan 23, 2011
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Location
St. Louis, MO
System Name Alienware 17R4
Processor Intel Core i7-6820HK @ 3.6 Ghz
Motherboard Alienware 17R4
Cooling Laptop Cooling
Memory 32GB Crucial Ballistix LT DDR4-2400
Video Card(s) Nvidia Geforce 1070 GTX (Internal)/ASUS Geforce GTX 1080 Ti (in AMP)
Storage 500GB RD400 RevoDrive m2/ 1TB Cruical BX200
Display(s) ASUS Swift PG279
Case Alienware 17R4
Audio Device(s) Sennhesier GSX1000
Power Supply 330W Dell PSU
Mouse Razer Mamba TE Chroma
Keyboard Razer Blackwidow Chroma
#1
Okay folks, I have had much of a system change since lightning took out my AMD box.

My new system is in my sig and I have had it for about 4 months now

I have 3 USB Enclosures. A Hornettek JAWS and a Hornettek Viper, USB 3.0 Editions. I also have a Kingwin USB 3.0 edition.

When using the drives with this particular motherboard, I get some weird behavior from the Hornetteks. Randomly when the system is operating, the drives will disconnect from the system and shutdown power to themselves. To get the drives back, I have to disconnect power..... wait 10 secs.... plug them back in. I have ensured all power management is disabled. It does not matter if the drives are idle or being used. I have updated my BIOS and drivers to the latest versions. I am not overclocking anything.

I contacted Hornettek and RMA'd both boxes. They sent me two new ones and the issue still occurs. The Kingwin box is fine. Does not matter if I am using USB 3.0 or 2.0 ports. Keyboard and mouse, along with all other USB devices is fine.

Contacting MSI resulted in my sending my motherboard in for RMA. I really really REALLY do not want to tear out this watercooling. Any thoughts??? Suggestions??

I am ruling out my PSU... I mean 1250W.... should be plenty for 6 USB devices...

I have updated the BIOS and all Drivers.
 
Joined
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Location
Clifton Park, NY
System Name [Uber Noober Setup]
Processor [i7 3770K]
Motherboard [MSI P67A-G45(B3)]
Memory [32GB Corsair Vengeance (8GBx4)]
Video Card(s) [EVGA GTX 1080]
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Software [Windows 10 64-Bit]
#2
Is there a limit that the usb chip or whatever can push as far as power usage? I cant think of many more power demanding usb items that external hard drives and your trying to run 3 of them
 
Joined
Jan 23, 2011
Messages
304 (0.12/day)
Likes
96
Location
St. Louis, MO
System Name Alienware 17R4
Processor Intel Core i7-6820HK @ 3.6 Ghz
Motherboard Alienware 17R4
Cooling Laptop Cooling
Memory 32GB Crucial Ballistix LT DDR4-2400
Video Card(s) Nvidia Geforce 1070 GTX (Internal)/ASUS Geforce GTX 1080 Ti (in AMP)
Storage 500GB RD400 RevoDrive m2/ 1TB Cruical BX200
Display(s) ASUS Swift PG279
Case Alienware 17R4
Audio Device(s) Sennhesier GSX1000
Power Supply 330W Dell PSU
Mouse Razer Mamba TE Chroma
Keyboard Razer Blackwidow Chroma
#3
Alright..... I think you might be right.....

I swapped my motherboard with a Z68-GD80..... the issue still occurs.... WTF!? $400 PSU could really be the issue???

I am utterly oblivious... I hit this system hard as hell with games.... like really hard.....

Looks like a Corsair AX1200 is the one for me...... Already have an 800D

Unless someone else can think of anything else.
 

cadaveca

My name is Dave
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#4
um, you are NOT overclocking, correct?
 
Joined
Jan 23, 2011
Messages
304 (0.12/day)
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Location
St. Louis, MO
System Name Alienware 17R4
Processor Intel Core i7-6820HK @ 3.6 Ghz
Motherboard Alienware 17R4
Cooling Laptop Cooling
Memory 32GB Crucial Ballistix LT DDR4-2400
Video Card(s) Nvidia Geforce 1070 GTX (Internal)/ASUS Geforce GTX 1080 Ti (in AMP)
Storage 500GB RD400 RevoDrive m2/ 1TB Cruical BX200
Display(s) ASUS Swift PG279
Case Alienware 17R4
Audio Device(s) Sennhesier GSX1000
Power Supply 330W Dell PSU
Mouse Razer Mamba TE Chroma
Keyboard Razer Blackwidow Chroma
#5
Yes I am overclocking but it does not matter.... the issue occurs whether the CPU is OC'd or not.... whether the drives are on USB 3.0 or 2.0...
 

cadaveca

My name is Dave
Joined
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Video Card(s) 2x MSI GAMING GTX 980
Storage 2x Intel 600P
Display(s) Dell 3008WFP
Case MSI Aegis Ti
Mouse MSI Interceptor DS B1
Keyboard MSI DS4200 GAMING Keyboard
Software Windows 10 Home
#6
Both use the P67 PCH....;) USB 2.0 is part of chipset, USB 3.0 uses PCIe from chipset...perhaps a driver update, or power problem?


And yes, I have experienced this same problem. Unfortunately, I cannot say why the problem disappeared.
 
Joined
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Location
St. Louis, MO
System Name Alienware 17R4
Processor Intel Core i7-6820HK @ 3.6 Ghz
Motherboard Alienware 17R4
Cooling Laptop Cooling
Memory 32GB Crucial Ballistix LT DDR4-2400
Video Card(s) Nvidia Geforce 1070 GTX (Internal)/ASUS Geforce GTX 1080 Ti (in AMP)
Storage 500GB RD400 RevoDrive m2/ 1TB Cruical BX200
Display(s) ASUS Swift PG279
Case Alienware 17R4
Audio Device(s) Sennhesier GSX1000
Power Supply 330W Dell PSU
Mouse Razer Mamba TE Chroma
Keyboard Razer Blackwidow Chroma
#7
I do have all power management for the most part disabled.... I left CPU power on Intel SVID Mode.... Any kind of "green" power, I disabled.....
 

cadaveca

My name is Dave
Joined
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Messages
16,546 (3.88/day)
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Location
Parkland County, Alberta
System Name Gamer
Processor Intel i7-6700K (ES)
Motherboard MSI Aegis TI
Cooling Custom Dragon Cooler
Memory 16 GB Kingston HyperX 2133 MHz C13
Video Card(s) 2x MSI GAMING GTX 980
Storage 2x Intel 600P
Display(s) Dell 3008WFP
Case MSI Aegis Ti
Mouse MSI Interceptor DS B1
Keyboard MSI DS4200 GAMING Keyboard
Software Windows 10 Home
#8
I do have all power management for the most part disabled
Hmm, perhaps try re-enabling PCIe power management? with Sandybridge, power-management features seem to have very little effect on clocking.
 
Joined
Jan 23, 2011
Messages
304 (0.12/day)
Likes
96
Location
St. Louis, MO
System Name Alienware 17R4
Processor Intel Core i7-6820HK @ 3.6 Ghz
Motherboard Alienware 17R4
Cooling Laptop Cooling
Memory 32GB Crucial Ballistix LT DDR4-2400
Video Card(s) Nvidia Geforce 1070 GTX (Internal)/ASUS Geforce GTX 1080 Ti (in AMP)
Storage 500GB RD400 RevoDrive m2/ 1TB Cruical BX200
Display(s) ASUS Swift PG279
Case Alienware 17R4
Audio Device(s) Sennhesier GSX1000
Power Supply 330W Dell PSU
Mouse Razer Mamba TE Chroma
Keyboard Razer Blackwidow Chroma
#9
I went and bought a MediaSonic enclosure. It holds 4 drives and works off USB3.0 or eSATA. I have not had any issues thus far with the box. All drives connect and are good to go.