pc green screens then restarts

PandaH05 · Feb 6, 2021

hello I have an issue i like to play warzone and stream and my pc screen goes green on my second monitor and block on my first then the pc just restarts

my specs
red devil 5700xt
r5 3600 OCD to 4.2 GHz on 1.2v

16Gb ram 3600
2TB SSD
Seasonic gx850w 80+gold

plz help

Zach_01 · Feb 6, 2021

Did you try(?):

1. reverse the CPU OC to stock
2. get latest chipset drivers
3. latest GPU drivers
4. latest board BIOS version
5. lower DRAM speed to 3200MHz (or disable XMP/DOCP completely)

RJARRRPCGP · Feb 6, 2021

Green screen=Looks like you're using an insider build. (if you're getting a GSOD error instead of a BSOD error)

PandaH05 · Feb 6, 2021

Idk what kind of error it is it just turns green then restarts

Zach_01 said:
Did you try(?):

1. reverse the CPU OC to stock
2. get latest chipset drivers
3. latest GPU drivers
4. latest board BIOS version
5. lower DRAM speed to 3200MHz (or disable XMP/DOCP completely)

I can try using the cpu at stock but I’m pretty sure that isn’t the issue
my latest bios version is in beta so I’m using the latest full version
And btw the green screen only happens some times then I’ll get a error saying wattman has set back to default settings due to unexpected falure

also i have a problem i just now updated my chipset drivers and when I check it in device manager it says its still on a driver from 2009

Why is it not showing the new chipset driver that I just installed

RJARRRPCGP · Feb 8, 2021

LOL, that's earlier than the date of 7 RTM! That's not a real date for 10. Just like how Microsoft still uses the year of Vista, for Windows 10 drivers!

PandaH05 · Feb 11, 2021

so what does that mean
also sorry for late reply

PandaH05 · Feb 15, 2021

guys please i need help it started happening again I checked event viewer and this is what I got

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0
and

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 12

The details view of this entry contains further information

qubit · Feb 15, 2021

Did you take out that overclock? They can induce subtle errors and is always the first thing to try.

Also, try the other troubleshooting steps that @Zach_01 suggested.

micropage7 · Feb 15, 2021

could be from the card, just bring it back to stock then re test it again

System Name	PC on since Aug 2019, 1st CPU R5 3600 + ASUS ROG RX580 8GB >> MSI Gaming X RX5700XT (Jan 2020)
Processor	Ryzen 9 5900X (July 2022), 150W PPT limit, 79C temp limit, CO -9~14
Motherboard	Gigabyte X570 Aorus Pro (Rev1.0), BIOS F37h, AGESA V2 1.2.0.B
Cooling	Arctic Liquid Freezer II 420mm Rev7 with off center mount for Ryzen, TIM: Kryonaut
Memory	2x16GB G.Skill Trident Z Neo GTZN (July 2022) 3600MHz 1.42V CL16-16-16-16-32-48 1T, tRFC:288, B-die
Video Card(s)	Sapphire Nitro+ RX 7900XTX (Dec 2023) 314~465W (387W current) PowerLimit, 1060mV, Adrenalin v24.3.1
Storage	Samsung NVMe: 980Pro 1TB(OS 2022), 970Pro 512GB(2019) / SATA-III: 850Pro 1TB(2015) 860Evo 1TB(2020)
Display(s)	Dell Alienware AW3423DW 34" QD-OLED curved (1800R), 3440x1440 144Hz (max 175Hz) HDR1000, VRR on
Case	None... naked on desk
Audio Device(s)	Astro A50 headset
Power Supply	Corsair HX750i, 80+ Platinum, 93% (250~700W), modular, single/dual rail (switch)
Mouse	Logitech MX Master (Gen1)
Keyboard	Logitech G15 (Gen2) w/ LCDSirReal applet
Software	Windows 11 Home 64bit (v23H2, OSB 22631.3155)

System Name	KHR-1
Processor	Ryzen 9 5900X
Motherboard	ASRock B550 PG Velocita (UEFI-BIOS P3.40)
Memory	32 GB G.Skill RipJawsV F4-3200C16D-32GVR
Video Card(s)	Sapphire Nitro+ Radeon RX 6750 XT
Storage	Western Digital Black SN850 1 TB NVMe SSD
Display(s)	Alienware AW3423DWF OLED-ASRock PG27Q15R2A (backup)
Case	Corsair 275R
Audio Device(s)	Technics SA-EX140 receiver with Polk VT60 speakers
Power Supply	eVGA Supernova G3 750W
Mouse	Logitech G Pro (Hero)
Software	Windows 11 Pro x64 23H2

System Name	KHR-1
Processor	Ryzen 9 5900X
Motherboard	ASRock B550 PG Velocita (UEFI-BIOS P3.40)
Memory	32 GB G.Skill RipJawsV F4-3200C16D-32GVR
Video Card(s)	Sapphire Nitro+ Radeon RX 6750 XT
Storage	Western Digital Black SN850 1 TB NVMe SSD
Display(s)	Alienware AW3423DWF OLED-ASRock PG27Q15R2A (backup)
Case	Corsair 275R
Audio Device(s)	Technics SA-EX140 receiver with Polk VT60 speakers
Power Supply	eVGA Supernova G3 750W
Mouse	Logitech G Pro (Hero)
Software	Windows 11 Pro x64 23H2

System Name	Quantumville™
Processor	Intel Core i7-2700K @ 4GHz
Motherboard	Asus P8Z68-V PRO/GEN3
Cooling	Noctua NH-D14
Memory	16GB (2 x 8GB Corsair Vengeance Black DDR3 PC3-12800 C9 1600MHz)
Video Card(s)	MSI RTX 2080 SUPER Gaming X Trio
Storage	Samsung 850 Pro 256GB \| WD Black 4TB \| WD Blue 6TB
Display(s)	ASUS ROG Strix XG27UQR (4K, 144Hz, G-SYNC compatible) \| Asus MG28UQ (4K, 60Hz, FreeSync compatible)
Case	Cooler Master HAF 922
Audio Device(s)	Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply	Corsair AX1600i
Mouse	Microsoft Intellimouse Pro - Black Shadow
Keyboard	Yes
Software	Windows 10 Pro 64-bit

System Name	micropage7
Processor	Intel Xeon X3470
Motherboard	Gigabyte Technology Co. Ltd. P55A-UD3R (Socket 1156)
Cooling	Enermax ETS-T40F
Memory	Samsung 8.00GB Dual-Channel DDR3
Video Card(s)	NVIDIA Quadro FX 1800
Storage	V-GEN03AS18EU120GB, Seagate 2 x 1TB and Seagate 4TB
Display(s)	Samsung 21 inch LCD Wide Screen
Case	Icute Super 18
Audio Device(s)	Auzentech X-Fi Forte
Power Supply	Silverstone 600 Watt
Mouse	Logitech G502
Keyboard	Sades Excalibur + Taihao keycaps
Software	Win 7 64-bit
Benchmark Scores	Classified

pc green screens then restarts

Overclocked quantum bit