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PC security shield fails to deliver my product via digital after 3 days.

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#1
http://support.pcsecurityshield.com/faq/FAQs.asp?c=89

I have been contacting these guys via email, phone calls and everything available to me.
they use yogi, which is supposed to help them give customer support.
so far the only thing yogi has done is kept me on the phone for 30 minutes.. twice.
then transferred me to another line, which promptly hung up on me.
the second time I called I told the guy he needs to stay on the phone with me until I was effectively transferred.
he said ok, then transferred me to a line which dropped me, just like my previous call.
I even gave the guy my email address, he stated he would have the link sent to me directly.
it never happened.

Oh btw their "support" is in india.
So good luck with that..
They won't even respond to my emails, even though their supports says 24 hours for a response.

I just installed win 7 x64 and now for 3 days I have no antivirus..
I'd stay away from these guys like the plague.

I See MBAM has an active protection now a days.
They never failed me before.
I think I'll go with them.
Honestly the pc security shield and the deluxe shield, never once caught a virus on my pc.
I have used them for 3 years.
I have had dozens of viruses since I got them, all of which have been caught and removed by Mbam.
Not A SINGLE VIRUS has ever been caught by this crappy ass software.
don't get it, it's useless and their customer support ignores you.
 

newtekie1

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#2
Just use AVG Free.
 
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System Name HAL
Processor Core i7 4770k @ 4.6 ghz.
Motherboard Asus Maximus VII Hero
Cooling H80i Closed loop liquid cooling.
Memory 4x 4 (16) GB Corsair Vengeance ddr3 2133 @ 2200
Video Card(s) GTX 1080 FTW
Storage 256 GB Ocz V4 SSD "Thank you Kreij (Dean)" + 2x 1TB drives.
Display(s) 50" Samsung, UHD, 4k, 60hz.
Case Corsair Carbide MId tower
Audio Device(s) LG system through optical 5.1
Power Supply CORSAIR Enthusiast Series TX850M
Software Microsoft Windows 10 x64
Benchmark Scores Haven (3720), Cinebench (932)
#4
I don't mind paying for a thorough product.
Point is, I paid for this and 2 years subscription.
They won't even respond to me.
That's just a horrible way to do business.

I find it hard to believe any free antivirus is as good as a paid for one.
If there is one that is "truly" as good.
Please do let me know.
Please post some information or comparisons if it truly is better.
MBAM has never failed me when everything else has.
 

newtekie1

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Display(s) QNIX QX2710 1440p@120Hz
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply Corsair HX850
Software Windows 10 Pro x64
#5
AVG Free is the same as their paid version, it has the same detection database and scan engine, the difference solely comes down to minor features. Mainly the ability to schedule multiple scans, and a built in firewall(which no one should care about).
 

AsRock

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#7
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Memory 4x 4 (16) GB Corsair Vengeance ddr3 2133 @ 2200
Video Card(s) GTX 1080 FTW
Storage 256 GB Ocz V4 SSD "Thank you Kreij (Dean)" + 2x 1TB drives.
Display(s) 50" Samsung, UHD, 4k, 60hz.
Case Corsair Carbide MId tower
Audio Device(s) LG system through optical 5.1
Power Supply CORSAIR Enthusiast Series TX850M
Software Microsoft Windows 10 x64
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#8
Cool, thank you guys for the info.
I'll check those out.
Tired of waiting for these people.
 

AsRock

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Display(s) Samsung 1080P \ Toshiba HDTV 1080P
Case HTPC400 \ Thermaltake Armor case ( original ), With Zalman fan controller ( wattage usage ).
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Mouse MS intelimouse \ Logitech G700s + Steelseries Sensei wireless
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Benchmark Scores Meh benchmarks.
#9
Cool, thank you guys for the info.
I'll check those out.
Tired of waiting for these people.
Yeah screw'em and don't forget to report it on BBB.
 
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#10
I've heard that Microsoft Security Essentials is great all around, and I have used it for a while with no issues, so I will vouch for it. Also used Avast for a long time, but switched to MSE. :)
 

Mussels

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#11
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#12
Their seems site seems clean, but scroll down the page here and read the comments. They use the F-Secure engine in their A/V.

Like, the others recommended:

MS Security Essentials

Comodo

Avira

A-Squared

Avast

AVG

BitDefender

Rising PC


And They are all free:rockout: versions. Why pay for one, anyway? Unless you want their tech support?

Sorry they won't answer; report them to the Florida BBB. Or their Parent company: iS3, Inc.

Info on company:
PCSecurityShield
109 Commerce Road, Boynton Beach, FL 33426

Owned by:
iS3, Inc.
109 Commerce Road
Boynton Beach, FL 33426
Phone: 1.561.586.6055

And,here is their review at bbb.

Goodluck.:)
 
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Video Card(s) GTX 1080 FTW
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Power Supply CORSAIR Enthusiast Series TX850M
Software Microsoft Windows 10 x64
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#13
OOh what a bunch of crap A+ rating..
Guess I have some antiviruses to look at..lol.
Kaspersky good for gaming as well?
Something that can be passive is an absolute necessity to me.

The only thing I liked about pc security shield was it had a gaming mode.
Not that it mattered.
thing always seemed in game mode.
Never once got a "this virus has been blocked" message.
Or anything at all.
Run scans it comes up clean.
run mbam and I see 6..lol
not just disabled firewalls and automatic updates "which I do manually".

Thanks for the bbb link.
I will definitely be using it.
 

Mussels

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#14
kaspersky has a gaming mode that when fullscreen apps are detected, it turns off all scheduled events and popups ;)
 
Joined
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Location
Pompano beach, Florida
System Name HAL
Processor Core i7 4770k @ 4.6 ghz.
Motherboard Asus Maximus VII Hero
Cooling H80i Closed loop liquid cooling.
Memory 4x 4 (16) GB Corsair Vengeance ddr3 2133 @ 2200
Video Card(s) GTX 1080 FTW
Storage 256 GB Ocz V4 SSD "Thank you Kreij (Dean)" + 2x 1TB drives.
Display(s) 50" Samsung, UHD, 4k, 60hz.
Case Corsair Carbide MId tower
Audio Device(s) LG system through optical 5.1
Power Supply CORSAIR Enthusiast Series TX850M
Software Microsoft Windows 10 x64
Benchmark Scores Haven (3720), Cinebench (932)
#15
kaspersky has a gaming mode that when fullscreen apps are detected, it turns off all scheduled events and popups ;)
Thats what I'm talkin about.
Protection and flexibility..
just the way I like my women....lol

Bunch of 1 year packages..
Wheres the dang 2-3 year subscriptions XD.
I'll find em if they exist.
EDIT: found and getting the 3 year, 3 pc's @ $119.00 good deal.

Thanks again for the info.
I think it will work out much better than Pcsecurityshield..
Worst Antivirus..EVER.

posted a report on the BBB as well under Dale.B.
 
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