PC stuck on boot splashscreen after swaping to new graphic card

dark_elf · Jan 10, 2017

PC stuck on boot splashscreen after swaping to new graphic card:
New graphic card: Gforce 1060 3b.

Nothing work(mouse keyboard, tried to swap).
If i wait 10 seconds or so i can see g.card's Fan stop spinning(disconnecting from power supplier?)

If i putting back the old g.card all working fine.
What the problem might be?

here is the details:
New graphic card: Gforce 1060 3b

motherboard: Gigabyte Technology Co. Ltd. H77-D3H (Intel Core i5-3450 CPU @ 3.10GHz)
Intel Core i5 3450 @ 3.10GHz Ivy Bridge 22nm Technology
ram: 8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
storage: 447GB KINGSTON SUV400S37480G ATA Device (SSD)
old Graphic card(working fine with him):H/K AVR (1920x1080@60Hz) 1024MB ATI AMD Radeon HD 6800 Series (Sapphire/PCPartner)

Jetster · Jan 10, 2017

Need to know the PSU make and model Fill out your specs >>>https://www.techpowerup.com/forums/account/specs

Also make and model of new card

Uninstall the software for your old card. Shut down, install new card boot.

Also any adapters anywhere?

dark_elf · Jan 10, 2017

not sure about the PSU but afaik the diff betwean the cards isnt high right?

adapters? what is that?

so that is normal if i have this problems with new card?
i will try you suggestion, thanks

dorsetknob · Jan 10, 2017

Reinstall old Card Confirm system works again
Download this from here
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Run the Display Driver uninstall utility
Turn off PC
Take Anti Static mesures (earth yourself to PC ect)
Swap old Card for new Card ( ensuring power connector is fully seated into card and Card is fully seated into Slot )
Power on Pc
your be prompted for Drivers/utility disk follow instructions

revin · Jan 10, 2017

dark_elf said:
so that is normal if i have this problems with new card?

No it is not. But it can happen under different conditions that is why they need to know what your system is and especially the power supply to help narrow down what might be wrong.
If you can post a picture of the label if nothing else they can help determine what may be wrong.
Is this pre-built system or did you put it together?

dark_elf said:
adapters? what is that?

Did you use a wire plug direct from the PSU or have to use an extra wire to power the card?

dark_elf · Jan 10, 2017

i tried just now before reading your guys messages. here is what i did:

reinstalled any related ATI readeon software.
went to device manager->display addapters and uninstalled the driver there.
shut downed the pc.
put out power cable, hold 10sec the power key, then seted up the new g.card put cables back and same problem.
stuck/freeze on splashscreen

i shutdown the pc, puted out the cmos battery, holded the power button for 10sec.
then seted back and restarted-same problem.
stuck/freeze on splashscreen

now i set back the old one again, bios to default note appeared.
i did reset to default and it is up now.

i will upload some PSU images in a min
and i then will try your suggestion.

revin
thx for the info.
im not sure about your question though.
im inserting the g.card to the pci 3.0 and connect the pci-e(6pins) from the PSU to it.
i use hdmi connection.

dark_elf · Jan 10, 2017

this is my PSU:

thermaltalk qcok.

and some more wierd etails that i see on labels here they are:
ATE: F8
Ground F7
HI POT F6
Pin test F4
app -not seen--
pci express connector
peripheral/floppy/sata connector

Jetster · Jan 10, 2017

The Adapter referring to is a Molex to 6 pin adapter because your power supply may not have a 6 pin PCIe plug. We still need more info on the power supply. Unscrew it and look. Does it meet the requirements ???

What was your old graphics card?

dark_elf · Jan 10, 2017

I did those steps. Same problem.
My old g.card ATI AMD Radeon HD 6800

I will try to screw the psu

dark_elf · Jan 10, 2017

this is my PSU.
please tell me what to do

erocker · Jan 10, 2017

While I'm not sure if the PSU is the problem for this particular issue, the Thermaltake TR series are one of the worst PSU's you can put in a system. I had one, it broke within a day. A friend had one, DOA. They are known to be awful.

Flow · Jan 10, 2017

It certainly looks like your psu doesn't have enough power to boot your sytem. It could be just hanging on there with your 6800 card.
Easiest steps to try first is booting as slim as possible, so dosconnect your drives and remove all but one memory stick. Leave just the keyboard connected and see if you can make it into bios.

While it's also possible you have a doa card, the system power peaks at boot, where every connected device and pheriperal is powered to the max.

"edit" your 12v1 and v2 are poor to say the least. I'm guessing it can't run your 1060. Also, age will play a role in it, psu's can degrade over time delivering less power.

Jetster · Jan 10, 2017

dark_elf said:
this is my PSU.
please tell me what to do

Technically it should work fine. Something else may be going on

dark_elf · Jan 10, 2017

what may be going on?

so you recomend to buy new PSU?

any other ideas before i do that?

P4-630 · Jan 10, 2017

Do you have a friend from which you can borrow a good PSU?

I would try that first.

SnakeDoctor · Jan 10, 2017

BIOS update should fix the issue , use old card to update

Think my friend has same board , same issue once upgraded from gts450-gtx960.

Try Bios update - F15 - http://www.gigabyte.com/products/product-page.aspx?pid=4141#bios

dark_elf · Jan 10, 2017

i downloaded the f15 but i recive an error when trying to lounch:

"cannot start or run due to windows 64bit version of windows."

any other source?
and sadly, no i dont have a friend with a good PSU.

btw here is another thought that i have:
could it be that the g.card wont work directly with HDMI? before installing the drivers?
maybe i should try with DVI and some regular monitor(which i dont have at the moment)?
now im using big hdtv

SnakeDoctor · Jan 10, 2017

dark_elf said:
i downloaded the f15 but i recive an error when trying to lounch:

"cannot start or run due to windows 64bit version of windows."

any other source?
and sadly, no i dont have a friend with a good PSU.

btw here is another thought that i have:
could it be that the g.card wont work directly with HDMI? before installing the drivers?
maybe i should try with DVI and some regular monitor(which i dont have at the moment)?
now im using big hdtv

you need to download the Bios update
Unzip (may need to leave zipped )
Copy to a Flash Drive (fat32)
Reboot
enter bios
enter bios update section
choose update bios
choose the file on flash drive
Update

Do not interrupt the process ,wait for it to finish .
Make sure have stable power

Fit new Gpu

dark_elf · Jan 10, 2017

i updated the bios.
still doesn't help.

the only diferent is: i dont see the splash screen.
instead i see a black screen(the tv going from "no signal" to black screen).

and after a minute(or less) i see the g.card Fan stop spinning(discontecting?) as before.

i put back the old g.card, all is working.

any ideas?

eidairaman1 · Jan 10, 2017

dark_elf said:
i updated the bios.
still doesn't help.

the only diferent is: i dont see the splash screen.
instead i see a black screen(the tv going from "no signal" to black screen).

and after a minute(or less) i see the g.card Fan stop spinning(discontecting?) as before.

i put back the old g.card, all is working.

any ideas?

try to reseat that new card, if not fully inserted, you may want to return that card for money back and then upgrade that PSU and then get a 470

dark_elf · Jan 10, 2017

eh tried several times, nothing changed.
what is 470?

eidairaman1 · Jan 10, 2017

dark_elf said:
eh tried several times, nothing changed.
what is 470?

RX470

DRDNA · Jan 10, 2017

Use old card to uninstall the software the AMD/ATI CAT Suite, then goes to device manager and uninstall you old video card there (while using your old video card) then be sure to leave a current instal to the Nvidia video suite for your card on your desktop.....Turn off PC un plug pc remove the old card and install the new one ...boot to windows and after your new card is recognized by windows go ahead and install the Nvidia video suite then reboot. GL and welcome to TPU :lovetpu:

eidairaman1 · Jan 10, 2017

DRDNA said:
Use old card to uninstall the software the AMD/ATI CAT Suite, then goes to device manager and uninstall you old video card there (while using your old video card) then be sure to leave a current instal to the Cats for your card on your desktop.....Turn off PC un plug pc remove the old card and install the new one ...boot to windows and after your new card is recognized by windows go ahead and install the Cats then reboot. GL and welcome to TPU

to add to this I would disconnect the ethernet cord or disable the wifi adapter if using that on a desktop to prevent windows from downloading drivers.

he may need newer chipset drivers for that motherboard too

DRDNA · Jan 10, 2017

eidairaman1 said:
to add to this I would disconnect the ethernet cord or disable the wifi adapter if using that on a desktop to prevent windows from downloading drivers.

he may need newer chipset drivers for that motherboard too

Right on brother, good feedback about the Chipset drivers! That is always a good idea for a smooth transition. I usually do this by default when swapping out GPU's

System Name	Windows 10 64bit
Processor	ntel Core i5 3450 @ 3.10GHz Ivy Bridge 22nm Technology
Motherboard	: Gigabyte Technology Co. Ltd. H77-D3H (Intel Core i5-3450 CPU @ 3.10GHz)
Memory	8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Video Card(s)	Gforce 1060 3b.
Storage	447GB KINGSTON SUV400S37480G ATA Device (SSD)
Power Supply	thermaltalk TR2 RX 550pp

System Name	Juliette // HTPC
Processor	Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard	ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling	Noctua NH-U12 Black // Stock
Memory	Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s)	ASUS RTX4070 OC// GTX 1650
Storage	Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s)	ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case	Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s)	Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply	Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse	Cooler Master MM710 53G
Keyboard	Logitech 920-009300 G512 SE
Software	Windows 10 Pro // Windows 10 Pro

System Name	Windows 10 64bit
Processor	ntel Core i5 3450 @ 3.10GHz Ivy Bridge 22nm Technology
Motherboard	: Gigabyte Technology Co. Ltd. H77-D3H (Intel Core i5-3450 CPU @ 3.10GHz)
Memory	8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Video Card(s)	Gforce 1060 3b.
Storage	447GB KINGSTON SUV400S37480G ATA Device (SSD)
Power Supply	thermaltalk TR2 RX 550pp

System Name	Firebird
Processor	Intel i7 2600K @5.0'ish 24/7 stock core Voltage {5.2 w/102 bCLK}
Motherboard	Intel Extreme DZ68BC SkullTrail Z68 Cougerpoint, Excellent MCH !
Cooling	Scythe NINJA PLUS Rev.B[skt478] Modded to 1155 Scythe SH12 fan
Memory	Samsung 32nm 16Gb 4x4 (@19xxmhz} low profile[ better than 2133 banwidth]
Video Card(s)	Gigabyte Aurosus 1080Ti
Storage	Intel 512 SSD,Samsung 9701Tb, Toshiba 3Tbx2,Hitachi 320,1TBx2,'Cuda 400 7200.10, WD1TBUSB,to SATA
Display(s)	Acer K272HUL 1440 27" WQHD, Samsung 226W, Vizio M60C3 4K 60",Vizio XVT3D554SV
Case	CoolerMaster HAF 932
Audio Device(s)	Intel 10ch[9+1] HD Audio X540> Pioneer VSX39TX[copper chasis,Rosewood sides 5x6LCD remote
Power Supply	Seasonic X750 @ 24/7
Mouse	Logictech G300s
Keyboard	Saitek Cyborg v7
Software	Windows 7 ROG E3 X64 by Neuropass/tweakscene
Benchmark Scores	4642@665/1600 220/GAT F1 4544 220/667strap 2.5/3/2/6 Bliss 650/1500 6490 Q6700 Bliss 690/1500

System Name	Windows 10 64bit
Processor	ntel Core i5 3450 @ 3.10GHz Ivy Bridge 22nm Technology
Motherboard	: Gigabyte Technology Co. Ltd. H77-D3H (Intel Core i5-3450 CPU @ 3.10GHz)
Memory	8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Video Card(s)	Gforce 1060 3b.
Storage	447GB KINGSTON SUV400S37480G ATA Device (SSD)
Power Supply	thermaltalk TR2 RX 550pp

PC stuck on boot splashscreen after swaping to new graphic card

dark_elf

Jetster

dark_elf

dorsetknob

"YOUR RMA REQUEST IS CON-REFUSED"

revin

dark_elf

dark_elf

Jetster

dark_elf

dark_elf

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Processor	AMD Ryzen 7 7800X3D
Motherboard	ASUS TUF x670e
Cooling	EK AIO 360. Phantek T30 fans.
Memory	32GB G.Skill 6000Mhz
Video Card(s)	Asus RTX 4090
Storage	WD m.2
Display(s)	LG C2 Evo OLED 42"
Case	Lian Li PC 011 Dynamic Evo
Audio Device(s)	Topping E70 DAC, SMSL SP200 Headphone Amp.
Power Supply	FSP Hydro Ti PRO 1000W
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