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PC works fine, no video signal or power to keyboard and mouse?

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Processor AMD Ryzen 7 3700X
Motherboard ASUS Strix X470-i
Cooling Alphacool Eisbaer LT240, 2x Corsair LL120, 1x Noctua 3k RPM fan
Memory G.Skill TridentZ 16GB DDR4
Video Card(s) GALAX RTX 2080
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Display(s) Dell U2719D, AOC e2343F
Case Corsair 380T
Audio Device(s) Steinburg UR12, Beyerdynamics DT 990 Pro, ModMic 5
Power Supply SeaSonic Focus Plus 750W
Mouse Logitech MX Master, Razer Viper
Keyboard Ducky One 2
Hi, my PC has not been operational for about 2 weeks, and I'm not getting video signal and there is no power to my keyboard and mouse.
What I have tried to solve the problem:
  • Connected PC speaker
  • Disconnected hard drive
Please note that all of my components are working I think that this is a software/BIOS problem?
Specs:
  • Intel Core i5 6600
  • Asus B150M-AD3
  • 8gb DDR3 1333(1x)
  • Gigabyte GTX 780Ti

Thanks
EDIT: I have tried removing my CMOS battery, and the same thing happens. Was I meant to short the pins again? Did I do something wrong? Thanks
Edit 2: I removed the battery, discharged the capacitors and it STILL happens? Is my motherboard dead I really hope this isn't the case :(
 
Last edited:

FreedomEclipse

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Power supply is fubar. Get a new one

:edit:

Oh and welcome to TPU
 
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what i would do if i were in your position is any of the following steps.... test the components 1 at a time, or....test the problem PC, by swapping in known working parts 1 at a time. Either way it will require a working PC to troubleshoot it, or a lucky guess. Another option would be to take the PC apart. Start like you were just building it today, mount the Motherboard, RAM then check to see that You can boot into Bios. Now add the CPU, again check to see if you can boot into bios , and carry on that way until the PC is either rebuilt, or You have run into the Problem component. Finally, Your Motherboard Should have a DrDebug built into it, pull out your manual, or go to the Asus website, and see what that reading means....it is there for the exact purpose of narrowing down issues like this.

welcome to TPU & good luck.
 
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PC works fine ..... :roll::roll::roll:
Sorry, couldn't resist that one.
Welcome to TPU. As mentioned above, look up the Qcodes and or check LED's on the Motherboard to check for faults.
 
Joined
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Messages
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Location
Sydney, New South Wales, Australia
Processor AMD Ryzen 7 3700X
Motherboard ASUS Strix X470-i
Cooling Alphacool Eisbaer LT240, 2x Corsair LL120, 1x Noctua 3k RPM fan
Memory G.Skill TridentZ 16GB DDR4
Video Card(s) GALAX RTX 2080
Storage Samsung 970 EVO 1TB NVMe boot, 2x 2TB Samsung 860 QVO in RAID 0
Display(s) Dell U2719D, AOC e2343F
Case Corsair 380T
Audio Device(s) Steinburg UR12, Beyerdynamics DT 990 Pro, ModMic 5
Power Supply SeaSonic Focus Plus 750W
Mouse Logitech MX Master, Razer Viper
Keyboard Ducky One 2
PC works fine ..... :roll::roll::roll:
Sorry, couldn't resist that one.
Welcome to TPU. As mentioned above, look up the Qcodes and or check LED's on the Motherboard to check for faults.
There is no LEDs on my motherboard. and what is TPU? my pc is about a yr old.

There is no LEDs on my motherboard. and what is TPU? my pc is about a yr old.
what i would do if i were in your position is any of the following steps.... test the components 1 at a time, or....test the problem PC, by swapping in known working parts 1 at a time. Either way it will require a working PC to troubleshoot it, or a lucky guess. Another option would be to take the PC apart. Start like you were just building it today, mount the Motherboard, RAM then check to see that You can boot into Bios. Now add the CPU, again check to see if you can boot into bios , and carry on that way until the PC is either rebuilt, or You have run into the Problem component. Finally, Your Motherboard Should have a DrDebug built into it, pull out your manual, or go to the Asus website, and see what that reading means....it is there for the exact purpose of narrowing down issues like this.

welcome to TPU & good luck.
There is no DrDebug on my motherboard. Only a PC speaker, which does not beep, so I think it is posting fine.
 
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sneekypeet

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There is no DrDebug on my motherboard. Only a PC speaker, which does not beep, so I think it is posting fine.

Speaker should beep once with a fully functioning PC on post.
 
Joined
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Location
Sydney, New South Wales, Australia
Processor AMD Ryzen 7 3700X
Motherboard ASUS Strix X470-i
Cooling Alphacool Eisbaer LT240, 2x Corsair LL120, 1x Noctua 3k RPM fan
Memory G.Skill TridentZ 16GB DDR4
Video Card(s) GALAX RTX 2080
Storage Samsung 970 EVO 1TB NVMe boot, 2x 2TB Samsung 860 QVO in RAID 0
Display(s) Dell U2719D, AOC e2343F
Case Corsair 380T
Audio Device(s) Steinburg UR12, Beyerdynamics DT 990 Pro, ModMic 5
Power Supply SeaSonic Focus Plus 750W
Mouse Logitech MX Master, Razer Viper
Keyboard Ducky One 2
Speaker should beep once with a fully functioning PC on post.
Speaker does not beep once when successful POST. Only fans ramp up a bit.
 

dorsetknob

"YOUR RMA REQUEST IS CON-REFUSED"
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Dorset where else eh? >>> Thats ENGLAND<<<
and what is TPU?
TPU is the Site where your asking questions :)

do you have anyone near you that is fairly competent with PC Diagnostics /dissassembling/rebuilding that can help you with the advice your getting here ?
 
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Video Card(s) Asus GTX 970 Mini
Storage Kingston A2000 512Gb NVME
Display(s) AOC 24" Freesync 1m.s. 75Hz
Case Corsair 450D High Air Flow.
Audio Device(s) No need.
Power Supply FSP Aurum 650W
Mouse Yes
Keyboard Of course
Software W10 Pro 64 bit
Looking at the Motherboard on the Asus site, it doesn't have a built in speaker.
Have you tried clearing the CMOS by removing the battery after unplugging the system?
 
Joined
Apr 14, 2017
Messages
52 (0.02/day)
Location
Sydney, New South Wales, Australia
Processor AMD Ryzen 7 3700X
Motherboard ASUS Strix X470-i
Cooling Alphacool Eisbaer LT240, 2x Corsair LL120, 1x Noctua 3k RPM fan
Memory G.Skill TridentZ 16GB DDR4
Video Card(s) GALAX RTX 2080
Storage Samsung 970 EVO 1TB NVMe boot, 2x 2TB Samsung 860 QVO in RAID 0
Display(s) Dell U2719D, AOC e2343F
Case Corsair 380T
Audio Device(s) Steinburg UR12, Beyerdynamics DT 990 Pro, ModMic 5
Power Supply SeaSonic Focus Plus 750W
Mouse Logitech MX Master, Razer Viper
Keyboard Ducky One 2
Looking at the Motherboard on the Asus site, it doesn't have a built in speaker.
Have you tried clearing the CMOS by removing the battery after unplugging the system?
I tried clearing CMOS by the jumper, maybe I should remove the battery?
 
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