• We've upgraded our forums. Please post any issues/requests in this thread.

Power Supply only sending 5volts on 12 volt rail.

Joined
Nov 26, 2007
Messages
303 (0.08/day)
Likes
44
Processor AMD Ryzen R7 1800X
Motherboard Gigabyte AX370 Gaming 5
Cooling 2x ML140, 1x AF140, 2x SP120, 1x AF120 / Cryorig H5 Universal
Memory 16GB Corsair Vengence RGB DDR4 (3466 kit @ 3333)
Video Card(s) Sapphire RX Vega 64 (undervolted)
Storage x1 SanDisk X400 256GB, 1x Samsung 840 EVO 120GB, RAID0: 2x WD 1TB
Display(s) Samsung CF27F398
Case Corsair 760T White
Audio Device(s) Realtek (ALC1120)
Power Supply Corsair AX860
Mouse Logitech G502 Proteus Spectrum
Keyboard Logitech G510s
Software Windows 10 Pro 64 bit
#1
Last month I sold a CoolerMaster 430W eXtremePower to someone. I tested it before it shipped and it was working fine. Just this week I got an e-mail from this person saying:
I just wanted to let you know the video card works well, but i needed the powersupply today only to find out it's dead!!! Still not a completly bad deal but not happy!! 5 volts comes out of a few pins but no 12 volts. the same as the dead one i took out...
I think there's been a misunderstanding here, but I don't know much about PSUs:ohwell:.
 

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
15,313 (4.00/day)
Likes
4,722
Location
US
Processor 2500k \ 3770k
Motherboard ASRock Z68 \ Z77
Memory Samsung low profile 1600
Video Card(s) XFX 6770 \ XFX R9 290X
Storage Intel 80Gb (SATA2) WD 250Gb \ Team SSD+Samsung Evo 250Gb+500Gb+ 2xCorsair Force+WD250GbHDD
Display(s) Samsung 1080P \ Toshiba HDTV 1080P
Case HTPC400 \ Thermaltake Armor case ( original ), With Zalman fan controller ( wattage usage ).
Audio Device(s) Yamaha RX-V475 \ Marantz SR5008 Tannoy Mercury MKII Paradigm 5SE + Tannoy Mercury F4
Power Supply PC&Power 750w \ Seasonic 750w MKII
Mouse MS intelimouse \ Logitech G700s + Steelseries Sensei wireless
Keyboard Logitech K120 \ ROCCAT MK Pro ( modded amber leds )
Benchmark Scores Meh benchmarks.
#2
Sorry if i read it wrong but is he saying that your PSU you sold him is doing the same thing has his old one ?.. Maybe the fault is else were if thats the case.
 
Joined
Oct 2, 2007
Messages
156 (0.04/day)
Likes
9
System Name WeaponX2
Processor AMD64 7750 KUMA
Motherboard M2N-SLI DELUXE
Cooling Artic Cooling64
Memory 2X 1GB 4-4-4-10 Corasir
Video Card(s) Asus 4870 @ 870/1150
Storage 2x WD 640GB
Display(s) 19" Samsung Syncmaster
Case Black Widow
Audio Device(s) onboard
Power Supply 550w Rosewill
Software XP PRO SP2
#3
indeed most likely not the PSU
 
Joined
Nov 26, 2007
Messages
303 (0.08/day)
Likes
44
Processor AMD Ryzen R7 1800X
Motherboard Gigabyte AX370 Gaming 5
Cooling 2x ML140, 1x AF140, 2x SP120, 1x AF120 / Cryorig H5 Universal
Memory 16GB Corsair Vengence RGB DDR4 (3466 kit @ 3333)
Video Card(s) Sapphire RX Vega 64 (undervolted)
Storage x1 SanDisk X400 256GB, 1x Samsung 840 EVO 120GB, RAID0: 2x WD 1TB
Display(s) Samsung CF27F398
Case Corsair 760T White
Audio Device(s) Realtek (ALC1120)
Power Supply Corsair AX860
Mouse Logitech G502 Proteus Spectrum
Keyboard Logitech G510s
Software Windows 10 Pro 64 bit
#4
I was going to tell him/her to just put it in and connect everything. I think they would find that the PSU works. I just don't want to commit 2nd degree murder of someones Motherboard...