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Problem with new video card/signal (7850)

Franjul08

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#1
I got a Gigabyte 7850 OC and it works awesome but When I start up the computer I cannot enter the BIOS...I never see an option, and when I press the key to enter it (Del) the startup process freezes and ..I'm forced to restart... when i hit the power button the screen is black and then appears the screen with windows loading... before the new video card.. the first thing on the screen when i hit the power button was the bios/mb stuff

please help

Mobo MSI 890GXM-G65
(this wasnt happening with my old video card)

i reset and updated the cmos but anything changed
 
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#2
BIOS might not be displaying because of the graphics card and display combination. Is everything matched (1680x1050) up in CCC? Can you try another display?
 

Franjul08

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System Name MyGamingRig
Processor AMD Phenom II X6 1090t @3.7
Motherboard MSI 890GXM-G65
Cooling Corsair H100i - 5x CM Blue LEDs Fan's (on the case)
Memory 8GB Corsair Vengeance 1600
Video Card(s) Gigabyte Radeon HD 7850 OC
Storage Samsung Spinpoint F3 1TB; OCZ Vertex IV 128GB (OS Only)
Display(s) Soyo 22'' 1680x1050
Case Cooler Master HAF 922 (Black Interior)
Audio Device(s) 7.1 OnBoard
Power Supply Thermaltake EVO_Blue 750W
Software Windows 7 Ultimate x64
Benchmark Scores 3D MArk Vantage P19776 GPU20543 CPU17785
#3
BIOS might not be displaying because of the graphics card and display combination. Is everything matched (1680x1050) up in CCC? Can you try another display?
yes its everything matched

i dont think the display is causing the problem.. because my old video card worked fine with this same display and the integrated graphics too
 
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#4
Hi

Boot into windows open Control Panel\All Control Panel Items\Programs and Features [uninstall catalyst control center - select: express uninstall]

Power down the PC and switch off the PSU [wait a couple of minutes] remove the Gigabyte 7850

Attach monitor to vga or DVI out from the motherboard

Power up the system enter bios [tap "Del" key]

CMOS Setup
Navigate to: Advanced Settings
Full Screen Logo Display ~ select: [Disabled]
Quick Booting ~ select: [Disabled]
Primary Graphic's Adapter ~ select: [PCI-E]

Press F10 to save
Pres Esc to exit

Power down the PC and switch off the PSU [wait a couple of minutes] install the Gigabyte 7850

Attach monitor to Gigabyte 7850

Power up the PC boot to windows and install drivers for Gigabyte 7850

atb (all the best)

Law-II
 

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#5
Hi

Boot into windows open Control Panel\All Control Panel Items\Programs and Features [uninstall catalyst control center - select: express uninstall]

Power down the PC and switch off the PSU [wait a couple of minutes] remove the Gigabyte 7850

Attach monitor to vga or DVI out from the motherboard

Power up the system enter bios [tap "Del" key]

CMOS Setup
Navigate to: Advanced Settings
Full Screen Logo Display ~ select: [Disabled]
Quick Booting ~ select: [Disabled]
Primary Graphic's Adapter ~ select: [PCI-E]

Press F10 to save
Pres Esc to exit

Power down the PC and switch off the PSU [wait a couple of minutes] install the Gigabyte 7850

Attach monitor to Gigabyte 7850

Power up the PC boot to windows and install drivers for Gigabyte 7850

atb (all the best)

Law-II
In addition to this, it may appear in the BIOS as: PGI/PCI, which needs switching to PCI/PGI if I'm not mistaken? Not sure which boards this applies to.
 

Franjul08

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System Name MyGamingRig
Processor AMD Phenom II X6 1090t @3.7
Motherboard MSI 890GXM-G65
Cooling Corsair H100i - 5x CM Blue LEDs Fan's (on the case)
Memory 8GB Corsair Vengeance 1600
Video Card(s) Gigabyte Radeon HD 7850 OC
Storage Samsung Spinpoint F3 1TB; OCZ Vertex IV 128GB (OS Only)
Display(s) Soyo 22'' 1680x1050
Case Cooler Master HAF 922 (Black Interior)
Audio Device(s) 7.1 OnBoard
Power Supply Thermaltake EVO_Blue 750W
Software Windows 7 Ultimate x64
Benchmark Scores 3D MArk Vantage P19776 GPU20543 CPU17785
#6
Hi

Boot into windows open Control Panel\All Control Panel Items\Programs and Features [uninstall catalyst control center - select: express uninstall]

Power down the PC and switch off the PSU [wait a couple of minutes] remove the Gigabyte 7850

Attach monitor to vga or DVI out from the motherboard

Power up the system enter bios [tap "Del" key]

CMOS Setup
Navigate to: Advanced Settings
Full Screen Logo Display ~ select: [Disabled]
Quick Booting ~ select: [Disabled]
Primary Graphic's Adapter ~ select: [PCI-E]

Press F10 to save
Pres Esc to exit

Power down the PC and switch off the PSU [wait a couple of minutes] install the Gigabyte 7850

Attach monitor to Gigabyte 7850

Power up the PC boot to windows and install drivers for Gigabyte 7850

atb (all the best)

Law-II
I followed your instructions step by step... same problem :(
 
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#7
Use the onboard jumper to reset the CMOS or remove the battery for 30 seconds...this should force a reset and make the pc stop to have the date and time set...usually for MSI you will have to hit F2 before it will boot to windows
 

Franjul08

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System Name MyGamingRig
Processor AMD Phenom II X6 1090t @3.7
Motherboard MSI 890GXM-G65
Cooling Corsair H100i - 5x CM Blue LEDs Fan's (on the case)
Memory 8GB Corsair Vengeance 1600
Video Card(s) Gigabyte Radeon HD 7850 OC
Storage Samsung Spinpoint F3 1TB; OCZ Vertex IV 128GB (OS Only)
Display(s) Soyo 22'' 1680x1050
Case Cooler Master HAF 922 (Black Interior)
Audio Device(s) 7.1 OnBoard
Power Supply Thermaltake EVO_Blue 750W
Software Windows 7 Ultimate x64
Benchmark Scores 3D MArk Vantage P19776 GPU20543 CPU17785
#8
Use the onboard jumper to reset the CMOS or remove the battery for 30 seconds...this should force a reset and make the pc stop to have the date and time set...usually for MSI you will have to hit F2 before it will boot to windows
i already did that... same problem :(
 
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Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK Block and 360RAD H2o
Memory Gskill RipjawsZ 16Gb 9-10-9-28 3T @ 2021Mhz
Video Card(s) Zotac GTX 1080ti AMP EXTREME, EVGA GTX 980ti FTW
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Panasonic GT30 46'' 1080p 3D HDTV [Custom Resolution 3200*1800]
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Asus ROG
Keyboard Microsoft Digital Media 1.0A
Software Win 10 Pro 64Bit v 1703 / OS[build 15063.13]
#9
Hi

I followed your instructions step by step... same problem :(
ok, try going back to basics

-Test the vga card in another PC

-Remove the CPU [check pinouts] clear cmos [while cpu is removed]; reseat the CPU and fansink; boot with minimal hardware, one stick of RAM [seated in DIMM_1], reseat VGA card [able to boot to bios?: tapping "Del" key repeatedly] use PS2 keyboard

*If this works; add hardware back one peice at a time, check at each stage that you are able to enter bios

Note: bios [update ONLY] once all other avenues of trouble shooting are exhausted
-check mobo bios is up to date Note:*"download and execute the file in USB pen drive ONLY."*

Edit: Link - http://www.msi.com/language/

atb

Law-II
 
Last edited:

Franjul08

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System Name MyGamingRig
Processor AMD Phenom II X6 1090t @3.7
Motherboard MSI 890GXM-G65
Cooling Corsair H100i - 5x CM Blue LEDs Fan's (on the case)
Memory 8GB Corsair Vengeance 1600
Video Card(s) Gigabyte Radeon HD 7850 OC
Storage Samsung Spinpoint F3 1TB; OCZ Vertex IV 128GB (OS Only)
Display(s) Soyo 22'' 1680x1050
Case Cooler Master HAF 922 (Black Interior)
Audio Device(s) 7.1 OnBoard
Power Supply Thermaltake EVO_Blue 750W
Software Windows 7 Ultimate x64
Benchmark Scores 3D MArk Vantage P19776 GPU20543 CPU17785
#10
Hi



ok, try going back to basics

-Test the vga card in another PC

-Remove the CPU [check pinouts] clear cmos [while cpu is removed]; reseat the CPU and fansink; boot with minimal hardware, one stick of RAM [seated in DIMM_1], reseat VGA card [able to boot to bios?: tapping "Del" key repeatedly] use PS2 keyboard

*If this works; add hardware back one peice at a time, check at each stage that you are able to enter bios

Note: bios [update ONLY] once all other avenues of trouble shooting are exhausted
-check mobo bios is up to date Note:*"download and execute the file in USB pen drive ONLY."*

Edit: Link - http://www.msi.com/language/

atb

Law-II
thanks men... its a problem with the card :/ i tested it on my friends pc... same problem :( but thanks for your help
 
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#11
You may have another faulty piece of hardware
 

Franjul08

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Joined
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Messages
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System Name MyGamingRig
Processor AMD Phenom II X6 1090t @3.7
Motherboard MSI 890GXM-G65
Cooling Corsair H100i - 5x CM Blue LEDs Fan's (on the case)
Memory 8GB Corsair Vengeance 1600
Video Card(s) Gigabyte Radeon HD 7850 OC
Storage Samsung Spinpoint F3 1TB; OCZ Vertex IV 128GB (OS Only)
Display(s) Soyo 22'' 1680x1050
Case Cooler Master HAF 922 (Black Interior)
Audio Device(s) 7.1 OnBoard
Power Supply Thermaltake EVO_Blue 750W
Software Windows 7 Ultimate x64
Benchmark Scores 3D MArk Vantage P19776 GPU20543 CPU17785
#12