• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

PSA: Avoid freedom pop

OneMoar

There is Always Moar
Joined
Apr 9, 2010
Messages
8,744 (1.71/day)
Location
Rochester area
System Name RPC MK2.5
Processor Ryzen 5800x
Motherboard Gigabyte Aorus Pro V2
Cooling Enermax ETX-T50RGB
Memory CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s) GIGABYTE RTX 3070 Ti GAMING OC
Storage ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
Display(s) LG Ultra Gear 32 1440p 165hz Dell 1440p 75hz
Case Phanteks P300 /w 300A front panel conversion
Audio Device(s) onboard
Power Supply SeaSonic Focus+ Platinum 750W
Mouse Kone burst Pro
Keyboard EVGA Z15
Software Windows 11 +startisallback
so I signed up for a `free`(0.1) Freedompop sim/freedom pop premier combo trial on the 17th of november Itarrived on the 23d where it sat in the box until friday morning, when I decided to goto the trouble of sim unlocking my device to test it

unlocked My klte poped the sim in installed there app set the apn was off to the races sent a few txts made one call used 5mb of data all well and fine having to use there badly written app to call/txt was annoying enough but whatever

decided it wasn't a good time to go though the bother of porting my number and switching so decided to downgrade to the 'free' plan which was wasn't the most intuitive process but hey whatever, I turn off all automated payments disabled auto topup ect ect 10 days left in the billing cycle.

now this stage I should mention that account had 10 dollars of credit that came with the black friday bundle, I was never charged for it it was never on my invoice it was just there

about 30 seconds later I get a automated email from paypal saying I was being charged 10 dollars for a 'pre-authorised payment'.full stop why I was I being charged 10 bucks for a account credit I didn't want and didn't ask for and had been on the account for 4 weeks,

so a few extremely unhelpful forum posts later I was told that freedom pop charges a 10 dollar account credit for downgrading service (which begs the question why didn't they just take there 10 dollar account credit back and be done with it)

Yea No not gonna happen

lesson learned folks if it looks to good to be true it probly is.

paypal dispute opened they will probably terminate my account Good riddance I say
 
Joined
May 13, 2010
Messages
5,683 (1.12/day)
System Name RemixedBeast-NX
Processor Intel Xeon E5-2690 @ 2.9Ghz (8C/16T)
Motherboard Dell Inc. 08HPGT (CPU 1)
Cooling Dell Standard
Memory 24GB ECC
Video Card(s) Gigabyte Nvidia RTX2060 6GB
Storage 2TB Samsung 860 EVO SSD//2TB WD Black HDD
Display(s) Samsung SyncMaster P2350 23in @ 1920x1080 + Dell E2013H 20 in @1600x900
Case Dell Precision T3600 Chassis
Audio Device(s) Beyerdynamic DT770 Pro 80 // Fiio E7 Amp/DAC
Power Supply 630w Dell T3600 PSU
Mouse Logitech G700s/G502
Keyboard Logitech K740
Software Linux Mint 20
Benchmark Scores Network: APs: Cisco Meraki MR32, Ubiquiti Unifi AP-AC-LR and Lite Router/Sw:Meraki MX64 MS220-8P
it's a sprint mvno what do you expect they are shady AF virgin mobile screwed me over bigly when they double charged me for a phone on paypal and it was 6 hours+ work to get my money back. Then they blacklisted ME! I told the rep and showed them screen shots of my paypal having 2 x transactions, same amount and not equal to my monthly!!! kroger wireless is another shit sprint MVNO as well. It seems you have to have a certain level of corruptness to be sprint MVNO. Glad I switched to straight talk. I still have a FP phone as a backup and it was only 20 bucks for a shower/bath phone. (kyocera Hydro Icon)
 

hat

Enthusiast
Joined
Nov 20, 2006
Messages
21,731 (3.42/day)
Location
Ohio
System Name Starlifter :: Dragonfly
Processor i7 2600k 4.4GHz :: i5 10400
Motherboard ASUS P8P67 Pro :: ASUS Prime H570-Plus
Cooling Cryorig M9 :: Stock
Memory 4x4GB DDR3 2133 :: 2x8GB DDR4 2400
Video Card(s) PNY GTX1070 :: Integrated UHD 630
Storage Crucial MX500 1TB, 2x1TB Seagate RAID 0 :: Mushkin Enhanced 60GB SSD, 3x4TB Seagate HDD RAID5
Display(s) Onn 165hz 1080p :: Acer 1080p
Case Antec SOHO 1030B :: Old White Full Tower
Audio Device(s) Creative X-Fi Titanium Fatal1ty Pro - Bose Companion 2 Series III :: None
Power Supply FSP Hydro GE 550w :: EVGA Supernova 550
Software Windows 10 Pro - Plex Server on Dragonfly
Benchmark Scores >9000
I use freedompop. I too downgraded to the free plan, because I was trying to avoid paying a cell phone bill. I don't recall being charged for that, but I will say that once you reach 400/500MB, they deactivate your data and you must turn on automatic top ups (meaning they automatically charge you a certain amount of credit with them) to cover any data you may use over 500MB. The call quality seems quite poor as well... but it's free, unless you use too much data.
 

OneMoar

There is Always Moar
Joined
Apr 9, 2010
Messages
8,744 (1.71/day)
Location
Rochester area
System Name RPC MK2.5
Processor Ryzen 5800x
Motherboard Gigabyte Aorus Pro V2
Cooling Enermax ETX-T50RGB
Memory CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s) GIGABYTE RTX 3070 Ti GAMING OC
Storage ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
Display(s) LG Ultra Gear 32 1440p 165hz Dell 1440p 75hz
Case Phanteks P300 /w 300A front panel conversion
Audio Device(s) onboard
Power Supply SeaSonic Focus+ Platinum 750W
Mouse Kone burst Pro
Keyboard EVGA Z15
Software Windows 11 +startisallback
after some back and forth with support I closed my account and got my tenner back
safe to say they just lost a customer over this bs
shame because the service was accually better then verizon other then having to use their app to call/txt
 

hat

Enthusiast
Joined
Nov 20, 2006
Messages
21,731 (3.42/day)
Location
Ohio
System Name Starlifter :: Dragonfly
Processor i7 2600k 4.4GHz :: i5 10400
Motherboard ASUS P8P67 Pro :: ASUS Prime H570-Plus
Cooling Cryorig M9 :: Stock
Memory 4x4GB DDR3 2133 :: 2x8GB DDR4 2400
Video Card(s) PNY GTX1070 :: Integrated UHD 630
Storage Crucial MX500 1TB, 2x1TB Seagate RAID 0 :: Mushkin Enhanced 60GB SSD, 3x4TB Seagate HDD RAID5
Display(s) Onn 165hz 1080p :: Acer 1080p
Case Antec SOHO 1030B :: Old White Full Tower
Audio Device(s) Creative X-Fi Titanium Fatal1ty Pro - Bose Companion 2 Series III :: None
Power Supply FSP Hydro GE 550w :: EVGA Supernova 550
Software Windows 10 Pro - Plex Server on Dragonfly
Benchmark Scores >9000
after some back and forth with support I closed my account and got my tenner back
safe to say they just lost a customer over this bs
shame because the service was accually better then verizon other then having to use their app to call/txt
That's odd, better than verizon? Maybe if you want better service you should just try switching to Sprint then.
 

OneMoar

There is Always Moar
Joined
Apr 9, 2010
Messages
8,744 (1.71/day)
Location
Rochester area
System Name RPC MK2.5
Processor Ryzen 5800x
Motherboard Gigabyte Aorus Pro V2
Cooling Enermax ETX-T50RGB
Memory CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s) GIGABYTE RTX 3070 Ti GAMING OC
Storage ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
Display(s) LG Ultra Gear 32 1440p 165hz Dell 1440p 75hz
Case Phanteks P300 /w 300A front panel conversion
Audio Device(s) onboard
Power Supply SeaSonic Focus+ Platinum 750W
Mouse Kone burst Pro
Keyboard EVGA Z15
Software Windows 11 +startisallback
really screwy because there is a vzw tower not 10m from me
 
Top