• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

PSU OCP? Or GPU Issues?

Washingtoto

New Member
Joined
May 7, 2021
Messages
10 (0.21/day)
Build
CPU: Ryzen 9 3900X
AIO: NZXT Kraken Z73
GPU: PNY GeForce RTX 3080 10GB XLR8 Gaming EPIC-X RGB Triple Fan
MB: ASUS TUF Gaming X570 Plus WIFI
RAM: G. Skill Ripjaws 32GB 3600mhz CL16
PSU: EVGA SuperNova G3 1000W

I have been having this issue with my PC for the past 5 days. The PC turns off and the power button becomes unresponsive until I flip the PSU switch. This looks like an OCP issue and has happened to me before with the same build on an EVGA SuperNova GA 850W unit. My current PSU was working fine for the 6 months I have had it with no problems. Now the PC turns off while idle and with load. I could be typing an essay or playing a game and the PC turns off. I have tried to undervolt my GPU and reducing its power limit to 70%. I also ran both Heaven, Furmark, and OCCT. I have also ran memtest86 and my ram came back with no errors. I am on the latest NVIDIA drivers, BIOS, CPU Chipset drivers, and Windows 10 version. No matter what I do the PC turns off and I have to reset the PSU. I also checked to see if any of the cables were loose and everything was connected properly. I am currently thinking of upgrading to an ASUS Thor 1200W PSU or a BeQuiet! Dark Pro Power 1200W PSU.
 
Joined
Jun 1, 2011
Messages
2,787 (0.76/day)
Location
US of A
System Name gaming
Processor Intel i7-9700k @ 4.9ghz
Motherboard Gigabyte Z370 AORUS Gaming 3
Cooling Noctua U12A
Memory 16GB Corsair Vengeance LPX 3000mhz
Video Card(s) Gigabyte GTX 1660 Ti OC 6G
Storage Crucial MX500, Western Digital 550N NVMe, Crucial P1 NVMe, SanDisk Ultra 3D, WD Blue 3D
Display(s) LG 27GL83A-B & Dell - SE2717HR 27"
Case Phanteks P400A w/ Noctua fans
Audio Device(s) Klipsch pro-media 2.1 speakers
Power Supply Seasonioc Focus Plus 650w
Mouse Logitech G502
Keyboard Logitech G15 original
Software Win 10
Benchmark Scores i can finally play crysis
This looks like an OCP issue and has happened to me before with the same build on an EVGA SuperNova GA 850W unit. My current PSU was working fine for the 6 months I have had it with no problems.

So this issue has occured on two separate PSU units? Any OC your CPU or GPU? Are you using a UPS? Can you swap out the GPU for another unit?
 

Frick

Fishfaced Nincompoop
Joined
Feb 27, 2006
Messages
17,021 (3.04/day)
Location
Piteå
System Name Black MC in Tokyo
Processor Ryzen 5 2600x
Motherboard Asrock B450M-HDV
Cooling AMD Wraith Spire I think
Memory 2 x 8GB G-skill Aegis 3000 or somesuch
Video Card(s) Gigabyte RTX 2060 Gaming OC Pro
Storage Kingston A400 240GB | WD Blue 1TB x 2 | Toshiba P300 2TB
Display(s) BenQ GL2450HT
Case Antec dumpster find
Audio Device(s) Line6 UX1 + some headphones
Power Supply Seasonic Core GC500
Mouse Logitech G602
Keyboard Dell Sk3205
VR HMD Acer Mixed Reality Headset
Software Windows 10 Pro
Benchmark Scores Desktop stable
Do ASUS boards still have their voltage/protection systems? If yes, have they improved them? I remember seeing stuff like this way back with ASUS boards.
 

Washingtoto

New Member
Joined
May 7, 2021
Messages
10 (0.21/day)
Do ASUS boards still have their voltage/protection systems? If yes, have they improved them? I remember seeing stuff like this way back with ASUS boards.
I bought the board back in September 2020. No clue if they still do I might have to RMA the board as an incase if anything as well

So this issue has occured on two separate PSU units? Any OC your CPU or GPU? Are you using a UPS? Can you swap out the GPU for another unit?
Yes, this occurred on 2 different PSUs. I don't have an UPS. Both CPU and GPU are running stock. The only other GPU I can test with is a 1060 but I do not think that will cause the spike but will try
 
Joined
Jun 1, 2011
Messages
2,787 (0.76/day)
Location
US of A
System Name gaming
Processor Intel i7-9700k @ 4.9ghz
Motherboard Gigabyte Z370 AORUS Gaming 3
Cooling Noctua U12A
Memory 16GB Corsair Vengeance LPX 3000mhz
Video Card(s) Gigabyte GTX 1660 Ti OC 6G
Storage Crucial MX500, Western Digital 550N NVMe, Crucial P1 NVMe, SanDisk Ultra 3D, WD Blue 3D
Display(s) LG 27GL83A-B & Dell - SE2717HR 27"
Case Phanteks P400A w/ Noctua fans
Audio Device(s) Klipsch pro-media 2.1 speakers
Power Supply Seasonioc Focus Plus 650w
Mouse Logitech G502
Keyboard Logitech G15 original
Software Win 10
Benchmark Scores i can finally play crysis
The only other GPU I can test with is a 1060 but I do not think that will cause the spike but will try

Yes but your spiking at idle and running MS Word, what is the RTX 3080 pulling in those scenarios 10-20w? I think you need to test every PC part even something as simple as the PSU cord if you are re-using the same one. How old is the electrical wiring in your home? Any thunder storms in your area just before the issue re-started?
 

Washingtoto

New Member
Joined
May 7, 2021
Messages
10 (0.21/day)
Yes but your spiking at idle and running MS Word, what is the RTX 3080 pulling in those scenarios 10-20w? I think you need to test every PC part even something as simple as the PSU cord if you are re-using the same one. How old is the electrical wiring in your home? Any thunder storms in your area just before the issue re-started?
No thunder storms in the area for a while, and the wiring I am not sure how old it is. Do you think my surge protector could have too much plugged in? It has 2 monitors, an amp for my headphones, some rgb lights, and 2 logitech speakers. The odd thing is that I am spiking at idle because on the old PSU it would only be on games. I just turned on my PC and simply opening event viewer made it turn off.
 
Joined
Jan 18, 2020
Messages
59 (0.11/day)
Probably the PSU, again, need another one to test though. The fact you're having to reset OCP with switch is telling.

I've also had very similar issue with an EVGA SuperNova PSU before.
 

Washingtoto

New Member
Joined
May 7, 2021
Messages
10 (0.21/day)
I am planning on testing a 2070 on my current setup to see if that trips the PSU
 
Joined
Jul 16, 2014
Messages
5,138 (2.03/day)
Location
SE Michigan
System Name Dumbass
Processor AMD-9370BE @4.6
Motherboard ASUS SABERTOOTH 990FX R2.0 +SB950
Cooling CM Nepton 280L
Memory G.Skill Sniper 16gb DDR3 2400
Video Card(s) GreenTeam 1080 Gaming X 8GB
Storage C:\SSD (240GB), D:\Seagate (2TB), E:\Western Digital (1TB)
Display(s) 1x Nixeus NX_EDG27, 2x Dell S2440L (16:9)
Case Phanteks Enthoo Primo w/8 140mm SP Fans
Audio Device(s) onboard (realtek?) SPKRS:Logitech Z623 200w 2.1
Power Supply Corsair HX1000i
Mouse Logitech G700s
Keyboard Logitech G910 Orion Spark
Software windows 10
Benchmark Scores https://i.imgur.com/aoz3vWY.jpg?2
Have a look at the event viewer, big red X entries, also look at a couple entries before those happen. If it really is a PSU issue you will have kernal power faults, mostly error 41.
 
Joined
Jan 25, 2020
Messages
213 (0.41/day)
System Name Still waiting for a 5900x/3080 or 6800xt...or not.
Processor I9 9900kf w/ HEATKILLER IV PRO Copper Nickel
Motherboard MSI MEG Z390 ACE
Cooling BarrowCH Boxfish 200mm-HWLabs SR2 420/GTX&GTS 360-BP Dual D5 MOD TOP-Koolance PMP 450-EK D5 PWM G2
Memory 4x8gb HyperX Predator RGB DDR4 4000
Video Card(s) MSI RTX 2070 Duke 8G OC w/ Byski N RTX2080TI X
Storage XPG SX8200 PRO 1TB NVMe M.2 / Crucial MX500 1TB
Display(s) Acer XG270HU
Case ThermalTake X71 w/5 Noctua NF-A14 2000 IP67 PWM/3 Noctua NF-F12 2000 IP67 PWM/3 CorsairML120 Pro RGB
Audio Device(s) Klipsch Promedia 2.1
Power Supply EVGA SuperNOVA 1300 G2
Mouse Logitech G502 SE
Keyboard Black Aluminun Mechanical Clicky Thing With Blue LEDs, hows that for a name?!
Software Win10pro updated to whatever the latest MS crap is.
Can you test your gpu in a known good rig?
Being that youve gone through two power supplies already makes it unlikely to be a power supply issue. The odds of your getting two bad units in a row are highly unlikely. Especially if they are exhibiting the exact same symptoms. Rather it sounds like a mb or gpu issue. The next time it happens try clearing the cmos, or pulling the battery vs flipping the psu switch.
 

Washingtoto

New Member
Joined
May 7, 2021
Messages
10 (0.21/day)
Have a look at the event viewer, big red X entries, also look at a couple entries before those happen. If it really is a PSU issue you will have kernal power faults, mostly error 41.
I did have an event viewer critical error 41. Which again makes me suspect the PSU is failing me

Can you test your gpu in a known good rig?
Being that youve gone through two power supplies already makes it unlikely to be a power supply issue. The odds of your getting two bad units in a row are highly unlikely. Especially if they are exhibiting the exact same symptoms. Rather it sounds like a mb or gpu issue. The next time it happens try clearing the cmos, or pulling the battery vs flipping the psu switch.
I will test it on my friends rig who basically has the same build besides having a 2070.
 
Joined
Oct 15, 2011
Messages
427 (0.12/day)
Location
Springfield, Vermont
System Name KHR-1
Processor Ryzen 7 3700X with Fclk and Uclk at 1:1
Motherboard MSI B450 Tomahawk
Memory 16 GB Corsair Vengeance LPX 3000 in XMP mode
Video Card(s) MSI Gaming X Radeon RX5600XT
Storage Samsung 970 Pro 512 GB NVMe SSD
Display(s) Acer KG271U bmiippx
Case Corsair 275R
Power Supply eVGA Supernova G3 750W
Mouse Logitech Pro (Hero)
Software Windows 10 x64 20H2
That's also normal for CPU core temps exceeding the limit set by AMD, IIRC.
 
Joined
Jan 18, 2020
Messages
59 (0.11/day)
If you google around, you'll find quite a few instances of EVGA SuperNOVA PSUs having these kinds of problems. Be interested to see a TPU review teardown of the newest EVGA SuperNova range, not sure who manufacturer actually is? Mine only lasted a few days. Tripped out first during Firestrike ultra, then would randomly shut off regardless of PC load, with OCP reset via switch needed, got RMA'd.

Might not be the problem here of course. See how you get on with the 2070 in anyway.
 

Washingtoto

New Member
Joined
May 7, 2021
Messages
10 (0.21/day)
If you google around, you'll find quite a few instances of EVGA SuperNOVA PSUs having these kinds of problems. Be interested to see a TPU review teardown of the newest EVGA SuperNova range, not sure who manufacturer actually is? Mine only lasted a few days. Tripped out first during Firestrike ultra, then would randomly shut off regardless of PC load, with OCP reset via switch needed, got RMA'd.

Might not be the problem here of course. See how you get on with the 2070 in anyway.
Would love to see a teardown as well. Hopefully EVGA respond to my rma request as I think switching out the PSU is a smart idea regardless due to the amount of issues that have been reported with it and a 3080 combo.
 
Joined
Jun 1, 2011
Messages
2,787 (0.76/day)
Location
US of A
System Name gaming
Processor Intel i7-9700k @ 4.9ghz
Motherboard Gigabyte Z370 AORUS Gaming 3
Cooling Noctua U12A
Memory 16GB Corsair Vengeance LPX 3000mhz
Video Card(s) Gigabyte GTX 1660 Ti OC 6G
Storage Crucial MX500, Western Digital 550N NVMe, Crucial P1 NVMe, SanDisk Ultra 3D, WD Blue 3D
Display(s) LG 27GL83A-B & Dell - SE2717HR 27"
Case Phanteks P400A w/ Noctua fans
Audio Device(s) Klipsch pro-media 2.1 speakers
Power Supply Seasonioc Focus Plus 650w
Mouse Logitech G502
Keyboard Logitech G15 original
Software Win 10
Benchmark Scores i can finally play crysis

Jack Von

New Member
Joined
May 8, 2021
Messages
1 (0.02/day)
Hello, trying to build new PC with RTX 3080 Founder's Edition and also saw that it is possible to have issues with some PSU (power supply unit) when it turn off when using with RTX 3080 (OCP - over current protection probably).

Owners of RTX 3080 please write the exact model of PSU you are using with RTX 3080 without any problems/issues. It will help me a lot. Thanks to all who will decide to answer.
 
Top