• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Quadro P5000 performance drop issue

Mateo.93

New Member
Joined
Sep 15, 2022
Messages
2 (0.09/day)
Hi,
I would like to ask for support regarding my GPU and perfromance issue.
I have bough recently Dell M7720 with spec below:

Intel(R) Core(TM) i7-6920HQ CPU @ 2.90GHz 2.90 GHz
16 GB RAM
Graphic card NVIDIA Quadro P5000
Win10 x64

Unfortunately after few minutes of high workload/intensive gaming (tested during gameplay both in DCS and MSFS2020) I have expected some kind of performance issue showed on screens and attached logs.

3j.jpg


As I understand PerfCap Reason is thermal, but GPU temp/Hot Spot are very far (60-70) from it's 91*C limit and I wonder if GPU is faulty. FPS drop from 60 to 20 and gameplay become impossible. Could someone judge how to solve it ?

Additional Information:
-in BIOS integrated graphic turned off to force NVIDIA only
-Nvidia drivers updated, energy management set for max performance, most of the rest settings left default, tried many setttings, no result
-Dell drivers updated via Dell Support Assist, also tried Dell Power Manager to set it on Ultra performance, no effect
-I have got two serviceable Power Supply's, tried the another one, so power supply is fine.
-CPU usage is at 60%, I suppose it is not a CPU bottleneck related issue.

Best Regards,
Mateo
 

Attachments

  • Log 1.txt
    250.8 KB · Views: 14
  • Log 2.txt
    181.7 KB · Views: 13
  • Log 3.txt
    393 KB · Views: 12
Joined
Apr 28, 2011
Messages
971 (0.23/day)
Location
Botevgrad, Bulgaria, Europe
System Name Main PC/OldPC/3rd PC
Processor Intel Core i7-3770K Ivy Bridge/Core i5-3470 Ivy Bridge/Core i3-4330 Haswell
Motherboard ASUS P8Z77-V/ASRock Z68 Pro3 Gen1/ASUS H81M2
Cooling Cooler Master Hyper 212 EVO/Intel Box cooler/Intel Box cooler
Memory 32GB Corsair Vengeance/32GB ADATA/16GB ADATA
Video Card(s) SAPPHIRE R9 290 Tri-X OC 4GB/MSI RX 480 8GB/SAPPHIRE R9 390 8GB
Storage 2x1TB ADATA SSDs in RAID0+3 HDDs/2xCrucial 1TB SSDs in RAID0+3 HDDs/Samsung 1TB SSD+8TB+4TB HDDs
Display(s) Philips 274E5QHAB@HDMI + Philips 273EQH@DVI (both 27")
Case Fractal Design Define R4 Titanium
Audio Device(s) Kenwood Mini HiFi system/Microlab speakers/Philips HDMI (main)+LG TV monitor HDMI + Apple headphones
Power Supply Cooler Master Silent ProM 600 W (modular)
Mouse Microsoft Ergonomic Sculpt Desktop 2.0 (combo)@Razer Goliath mousepad (Medium speed)
Keyboard Microsoft Ergonomic Sculpt Desktop 2.0 (combo)
Software Win10 64-bit (Main PC v.1809 RTM Enterprise/2nd PC v.1903 Insider Preview Pro/3rd PC - same as 2nd)
Test with some benchmarks, such as 3DMark, Ungine Valley, Unigine Superposition.

Then compare your own test results with those of others with a similar or same GPU/CPU.
If benchmark results are too low when compared with same/similar laptops, it is possible your laptop has a hardware issue (or issues!).
 
Last edited:

Mateo.93

New Member
Joined
Sep 15, 2022
Messages
2 (0.09/day)
Thanks for reply. I have asked the seller for such test on similar machine to show the difference, but they refuse and ask to send back the laptop for troubleshooting. Unfortunately I use laptop also to work and right now I am unable to send it back.

Currently I figured out to put laptop on self-made 2 cm distance above the table to make sure fans take cold fresh air from the bottom, and issue is almost solved, thermal throttling is rare, or when the settings in game are crazy high.
I have tried also cooling plate but fans are blowing air NOT into the cooling channels but also around it and thermodynamic effect is worse - hot radiator temperature is mixed with hot air near PCBs. It might be very strange but the best effect is to simply lift the laptop a bit above the table. By the way I have checked fan speeds, these are correct, 3650 RPM while target is 4000, Dell says it is ok.
 

W1zzard

Administrator
Staff member
Joined
May 14, 2004
Messages
24,551 (3.65/day)
Processor Core i7-8700K
Memory 32 GB
Video Card(s) RTX 3080
Display(s) 30" 2560x1600 + 19" 1280x1024
Software Windows 10 64-bit
This does look like a thermal problem indeed. If I understand correctly the "thermal" perfcap result is not only for GPU/hotspot, but other thermal sensors like VRM, that GPU-Z doesn't have access to, but that the GPU monitors to prevent damage.
 
Top