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Radeon 5850 FPS problem

ThatBandit

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Video Card(s) ATI 5850 HD
#1
I need some serious help. My friend is having serious issues with her graphics card. A while back, her motherboard died on her, and she ended up having to replace it with a new one. Prior to this she had no issues with her 5850. It ran all of her games fine. Now, she is getting low FPS in Guild Wars 2. She also got low FPS in Final Fantasy XIV 1.0 and the alpha version.

She's tried completely uninstalling and re-installing her drivers and that does work. But whenever she puts her computer to sleep or turns it off, the problem comes back when she turns the computer back on. FPS numbers are sporadic and all over the place for a while, and then they drop down to less than 10 FPS in GW2. So now she has to either keep re-installing her drivers or leave her computer on all the time. Any hints as to a solution to this?

Her current setup is:

i7-3770K cpu
ASUS Sabertooth Z77 motherboard
ATI 5850 HD graphics card
16 gb RAM
Windows 7

I want to reiterate that we've completely cleaned the system of drivers used driver sweeper and re-installed the latest ones. Each time it fixes the problem UNTIL the computer is turned off or goes into sleep mode. Then her FPS drops hard and stays that way until drivers are re-installed again. The system was also reformatted at the time we replaced the parts so we started from a clean slate.

The card worked fine until we replaced the motherboard, CPU, and ram. She had been playing GW2 since August 2012 with no issues whatsoever.
 

Aquinus

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#3
Could we get a little more detail on what you mean by "low fps"? To some people this is 30fps, to some this is 50. I also recommend installing something like MSI Afterburner so you can use the OSD to watch VRAM and GPU usage and temps while you're playing a game. That can tell you if the GPU is holding you back for some reason or another.

Finally, I would open up the control panel and open power settings and just make sure that your power options aren't set to Power Saver. It also doesn't hurt to reset the BIOS and go through and make sure everything is set the way you want it.
 

lyndonguitar

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#4
"replaced the motherboard, CPU, and ram"

same model?
 

oldDirty

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#6
First and very importend is, we need a portrait-picture of your friend. :roll:
without it hard to say what went wrong on da pc. :shadedshu
 

lyndonguitar

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#7
hence new install.....
im not sure, but I think SHE need a full windows reformat, reinstall. as she "replaced the motherboard, CPU, and ram"

not driver sweeping/reinstalls
 

FreedomEclipse

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#8
GW2 can be quite demanding at full settings, what res and settings she playing at?
 

Mussels

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#9
question: could the CPU be overheating and throttling, thus causing the FPS drops? something with the driver cleaning could be disabling the power saving/throttle features temporarily, thus skipping the problem til you reboot.


(personally my vote is fresh OS install whenever hardware is changed)