Radeon Navi 2 cards having problems with videos?

[Warigator]

I have a new Radeon 6000 card and it drops frames in YouTube videos like crazy, also interrupts sound during gameplay (only in some games) and during watching videos. My drivers are up-to-date.

 

[elghinnarisa]

Your going to need to supply more information than that.
What browser do you use, which videos, quality settings, which codec is it attempting to use etc.

 

[eidairaman1]

Turn off hardware acceleration in webbrowser, its not needed.

What are your system specs?

 

[Warigator]

I mean 2160p 60fps vp09. I turned hardware acceleration off and it's even worse. I use Google Chrome browser, but it's the same in Firefox. It's slightly better in Microsoft Edge, but I prefer to not use that browser. Things used to be normal before I changed to Radeon 6000 series. My CPU is fast enough to handle 4K videos.

 

[skizzo]

I have a new Radeon 6000 card and it drops frames in YouTube videos like crazy, also interrupts sound during gameplay (only in some games) and during watching videos. My drivers are up-to-date.

can you actually prove the 6000 series GPU is the culprit? to do so you would need to install a different card, and lets assume the problem goes away. that would lend itself to proving your theory. if the problem stays, there's your sign you need to look elsewhere in your setup for the smoking gun.

I wouldn't stop there though. if it were me I'd swap the cards back and forth more than once to make sure the pattern repeats, whether the issue stays or goes away at that. it would remove any doubt the problem or solution is a fluke

and FYI 6000 series GPUs are called RDNA2 to distinguish between RDNA architecture on the 5000 series GPUs. Navi is names for the chips, those all have two digits like Navi 22 for example. there is no such thing as Navi 2

 

[auxy]

My CPU is fast enough to handle 4K videos.

VP9 is incredibly CPU-intensive to decode. I'm not sure what CPU you have, since you didn't say, but I would not assume that your CPU is fully capable of CPU-decoding 4K60 VP9 codec. A lot of people have this impression that video decoding is this simple thing; it isn't. If it were, we wouldn't have whole dedicated blocks of silicon for the task.

On a Ryzen 5 5600G, decoding a 4K60 YouTube video with AV1 codec uses around 70% of the CPU, and it will skip a few frames here and there. VP9 decoders aren't as well-tuned as AV1; if you're using any older CPU, I would be surprised if it actually were fast enough to CPU-decode.

Anyway, what specific "Radeon 6000 Series" GPU did you get?

 

[mb194dc]

2160p 60fps vp09 on Radeon 6000 should work fine, there's a problem there somewhere. Could be a few things, maybe try driver clean install first.

 

[elghinnarisa]

VP9 is incredibly CPU-intensive to decode. I'm not sure what CPU you have, since you didn't say, but I would not assume that your CPU is fully capable of CPU-decoding 4K60 VP9 codec. A lot of people have this impression that video decoding is this simple thing; it isn't. If it were, we wouldn't have whole dedicated blocks of silicon for the task.

On a Ryzen 5 5600G, decoding a 4K60 YouTube video with AV1 codec uses around 70% of the CPU, and it will skip a few frames here and there. VP9 decoders aren't as well-tuned as AV1; if you're using any older CPU, I would be surprised if it actually were fast enough to CPU-decode.

Anyway, what specific "Radeon 6000 Series" GPU did you get?

No, VP9 is not harder to decode than AV1, its the other way around. AV1 is significantly harder to decode than VP9.

Dav1d being the default AV1 decoder in ffmpeg, chrome, firefox and VLC.

 

[auxy]

No, VP9 is not harder to decode than AV1, its the other way around. AV1 is significantly harder to decode than VP9.

Dav1d being the default AV1 decoder in ffmpeg, chrome, firefox and VLC.

Testing (right now) doesn't support your statement. I see much higher CPU usage decoding a YouTube video in VP9 (forcing software decode) than the same video in AV1 (no GPU decode available).

 

[elghinnarisa]

Testing (right now) doesn't support your statement. I see much higher CPU usage decoding a YouTube video in VP9 (forcing software decode) than the same video in AV1 (no GPU decode available).

1: That is testing done by the developer of the AV1 decoder used in the major browsers currently, as well as other tools who wish to make use of it.
2: That seems like a issue on your side specifically in that case. Because it's not exactly an unknown that AV1 is harder to decode in software compared to older less complex codecs. Hardware acceleration however generally means it doesn't matter that much.

 

[Steevo]

Ctrl+alt+del

choose task manager

list tasks by GPU or CPU performance and see what’s taking up time when it’s skipping, take a screen shot and post it

 

[Warigator]

I have an Nvidia card lying around, that's weaker and it runs VP09 in perfectly smooth 4K 60fps.

Task manager shows low CPU and GPU utilization during video playback.

Even the beginning intro (when you start the game) video in Final Fantasy XIII stutters. It isn't that way with older Radeon cards or older Nvidia cards from my experience. And I didn't need to do anything for it to work seamlessly on older hardware.

 

[Chrispy_]

Even the paltry RX 6400 has VP9 hardware decode, and since it still stutters with hardware acceleration disabled we can rule out the graphics card.

It's far more likely to be an issue with the Windows audio drivers. There will be HDMI audio drivers left behind by the Nvidia card and it wouldn't be the first time I'd seen these cause problems when changing to either Intel graphics or AMD graphics.

I think @mb194dc is on the right track; The next thing I would do if it was my problem to solve would be to uninstall the motherboard's sound driver, uninstall any AMD/Nvidia drivers via control panel, and then perform a safe-mode DDU to remove AMD and Nvidia drivers, it won't hurt to use it on the Realtek drivers if you have Realtek onboard sound enabled, either.

​

 

[ratirt]

I have an Nvidia card lying around, that's weaker and it runs VP09 in perfectly smooth 4K 60fps.

Task manager shows low CPU and GPU utilization during video playback.

Even the beginning intro (when you start the game) video in Final Fantasy XIII stutters. It isn't that way with older Radeon cards or older Nvidia cards from my experience. And I didn't need to do anything for it to work seamlessly on older hardware.

First of all, give people full spec of your system and what software you are using otherwise nobody will try guessing what the problem might be.

 

[eidairaman1]

I have an Nvidia card lying around, that's weaker and it runs VP09 in perfectly smooth 4K 60fps.

Task manager shows low CPU and GPU utilization during video playback.

Even the beginning intro (when you start the game) video in Final Fantasy XIII stutters. It isn't that way with older Radeon cards or older Nvidia cards from my experience. And I didn't need to do anything for it to work seamlessly on older hardware.

Its an old friggin game from 2009, what you expect? Not optimized for newer hardware.

Contact square and AMD on their forums. For this problem or submit bug report through drivers...

XB 360/PS3

Final Fantasy XIII - Wikipedia

en.m.wikipedia.org

First of all, give people full spec of your system and what software you are using otherwise nobody will try guessing what the problem might be.

At most youd probably need a User/Fan patch for newer hardware.

I remember running a x1950 Pro AGP and had to have WMP running in Background just to keep MCM2 from running in Hyper Mode, same for Deus EX, I believe UT 99 as well.

 

[Warigator]

I uninstalled all Nvidia drivers and FF XIII intro still stutters.
I use FF XIII intro only as an example, the point is than various videos stutters, not only this one.

 

[eidairaman1]

Sounds like a problem elsewhere in your rig

 

[Warigator]

Sounds like a problem elsewhere in your rig

So why it stutters only on Radeon 6000 series?

 

[eidairaman1]

I uninstalled all Nvidia drivers and FF XIII intro still stutters.
I use FF XIII intro only as an example, the point is than various videos stutters, not only this one.

Somewhere else in your system and the game is old as hell.

 

[Warigator]

Somewhere else in your system and the game is old as hell.

Most game intro stutter with Radeon 6000 series.

 

[Mussels]

20 posts in with no system specs

Heres the thing: You have a problem you cant solve, but you're forcing everyone to solve it the exact way you did - meaning no one can help you since your method obviously didn't fix the issue.

https://www.techpowerup.com/forums/account/specs

^ Fill out the system specs. Change the drop down to yes.

In the time since you changed GPU from whatever mystery it was to whatever the new card is, windows updates happened, driver changes happened, for all we know you updated firmwares and changed a dozen things you deemed unimportant but might actually be the cause of your symptoms.

Hell this could just be the ryzen fTPM bug but we'd never know, why even ask for help if you won't listen to what anyone is saying?

 

[hicelery]

I have the same issues on my Navi 22 system (ryzen 3600, 16gb 3200mhz, 6700xt, b550M on latest bios)
This issue occurs using instant replay supplied in the driver package and is present in drivers 22.3.1 to present.
Instant replay not only makes hardware accelerated programs unresponsive or laggy, but begets a huge performance hit to games (around 50fps in high refresh titles at 1080p)

I outlined my findings in a reddit post here: https://www.reddit.com/r/Amd/comments/upgn4d The issue seems to lie entirely in using a ryzen 3000 series cpu with the newer drivers - I have swapped every other piece of hardware and tested 2 6700xts in alder lake systems and this issue isnt present

The best work around for now is to report the issue to AMD and rollback to 22.2.3

 

[Warigator]

I don't use Ryzen 3000 series and I don't use Windows 11.

 

[hicelery]

Well that's interesting to hear - try turning instant replay off and seeing if your video issues resolve, if so send a bug report to amd and hope they fix it in a later driver

 

[eidairaman1]

Well that's interesting to hear - try turning instant replay off and seeing if your video issues resolve, if so send a bug report to amd and hope they fix it in a later driver

He is to friggin vague.