Radeon RX580 8GB skip boot logo and open windows

[bilallali99]

Hello I need help.



CPU => Ryzen 5 3600

GPU => Radeon RX580 8GB Saphire

MotherBoard => MSI B550m Mortar

I have 2 monitors connected with my GPU, one is vertical and the other is horizontal.



Every time I try to enter bios I get a black screen no signal is sent from GPU to Monitor, and after skipping the boot everything works totally fine.



Here I am attaching some pictures about my GPU information.

Here is information about my CPU and Board.

Anyone please help.

 

[P4-630]

Can you get into the BIOS with one monitor connected? How are your monitors connected?

 

[bilallali99]

Can you get into the BIOS with one monitor connected? How are your monitors connected?

I tried with one monitor and still nothing, one is connected with HDMI and the other with a DP, I alternated both and still no signal.

 

[Divide Overflow]

Try unplugging the DP and attempt to go into the BIOS with just the HDMI monitor connected.

 

[bilallali99]

Try unplugging the DP and attempt to go into the BIOS with just the HDMI monitor connected.

Okay I will try it and give you feedback.


Btw this is what happens:

Footage of what happens

Explaining shortly, when I try to enter bios no signal comes to neither of monitors, I press `ctrl + alt + del` to restart the pc, no motherboard logo and no windows animation on startup just directly to welcome screen.

Hopefully there is a solution for this because its driving me nuts.

Try unplugging the DP and attempt to go into the BIOS with just the HDMI monitor connected.

I tried this and it's the same problem

 

[Backfire99]

Had this problem before,

Apparently Its seems related to "Fast Boot" option set in BIOS, apparently the system is loading things so fast the system cannot enter to bios before booting to windows. Im not sure how credible that is but this worked for me.

You can try these steps,

First make sure you only have 1 Monitor connected to the GPU.

Easiest - Power off system. Unplug SSD, boot to BIOS make changes, save and exit. Plug SSD back in and load up.

Alternate - As soon as you restart the system, spam delete or f2 key instantly as soon as the PC shows a black screen. Keep spamming the key until you can get into BIOS but this method does not always work.

You can also always reset your CMOS which will force the PC to basically run through a POST and you can get to bios through there.

I also noticed your RX 580 does not seem to match up to the stock Core/Memory Clocks - Have you overclocked it or was the card purchased used? If purchased used, it may have a modified vBIOS which could be causing it to skip the post screen...

The stock clocks should be 1257 core, 2000 mem
With a boost clock of 1411 core, 2000 mem.

Yours is running at 1450/2100 from the GPU-Z screenshot provided.

If you did purchase the graphics card used you may need to re-flash the original vBIOS back onto the card. There are many guides on youtube/online how to do this but it does come with a small risk of bricking the card so just take precautions if you decide to do this.

 

[bilallali99]

Had this problem before,

Apparently Its seems related to "Fast Boot" option set in BIOS, apparently the system is loading things so fast the system cannot enter to bios before booting to windows. Im not sure how credible that is but this worked for me.

You can try these steps,

First make sure you only have 1 Monitor connected to the GPU.

Easiest - Power off system. Unplug SSD, boot to BIOS make changes, save and exit. Plug SSD back in and load up.

Alternate - As soon as you restart the system, spam delete or f2 key instantly as soon as the PC shows a black screen. Keep spamming the key until you can get into BIOS but this method does not always work.

You can also always reset your CMOS which will force the PC to basically run through a POST and you can get to bios through there.

I also noticed your RX 580 does not seem to match up to the stock Core/Memory Clocks - Have you overclocked it or was the card purchased used? If purchased used, it may have a modified vBIOS which could be causing it to skip the post screen...

The stock clocks should be 1257 core, 2000 mem
With a boost clock of 1411 core, 2000 mem.

Yours is running at 1450/2100 from the GPU-Z screenshot provided.

If you did purchase the graphics card used you may need to re-flash the original vBIOS back onto the card. There are many guides on youtube/online how to do this but it does come with a small risk of bricking the card so just take precautions if you decide to do this.

I will try all the methods you mentioned and hopefully one of this work, for the GPU it is brand new, maybe software update might have done this, and if so, can you show me how to lower the Core/Memory Clocks to match the normal ones. I never tried to overclock CPU or GPU only raised the RAM speed to 3200 MHZ.

I will provide immediate feedback on the ways you provided.
Thanks for helping @Backfire99 @Divide Overflow @P4-630

 

[Backfire99]

I will try all the methods you mentioned and hopefully one of this work, for the GPU it is brand new, maybe software update might have done this, and if so, can you show me how to lower the Core/Memory Clocks to match the normal ones. I never tried to overclock CPU or GPU only raised the RAM speed to 3200 MHZ.

I will provide immediate feedback on the ways you provided.
Thanks for helping @Backfire99 @Divide Overflow @P4-630

I forgot to mention if you desperately need to get into the BIOS you can launch into it from windows.

Easiest way is to run command prompt as administrator

Then type in the following: shutdown /fw /r

Press Enter and PC should reboot into BIOS

If you get an error message your bios doesnt support booting into it this way and you will have to try another method.

As for the graphics card, If its brand new it should not be modified in any way but those clock speeds are not stock..

 

[bilallali99]

I will try all the methods you mentioned and hopefully one of this work, for the GPU it is brand new, maybe software update might have done this, and if so, can you show me how to lower the Core/Memory Clocks to match the normal ones. I never tried to overclock CPU or GPU only raised the RAM speed to 3200 MHZ.

I will provide immediate feedback on the ways you provided.
Thanks for helping @Backfire99 @Divide Overflow @P4-630

When i try to boot without my NVME ssd plugged in nothing shows on the screen and this 'boot' red light turn on on the motherboard
(Only hdmi connected on GPU and only one monitor)

 

[Backfire99]

When i try to boot without my NVME ssd plugged in nothing shows on the screen and this 'boot' red light turn on on the motherboard
(Only hdmi connected on GPU and only one monitor)

Probably related to fast boot. You could try plug the ssd back in and try the command prompt method.

If you still cant get it you will need to reset your CMOS

 

[bilallali99]

I forgot to mention if you desperately need to get into the BIOS you can launch into it from windows.

Easiest way is to run command prompt as administrator

Then type in the following: shutdown /fw /r

Press Enter and PC should reboot into BIOS

If you get an error message your bios doesnt support booting into it this way and you will have to try another method.

As for the graphics card, If its brand new it should not be modified in any way but those clock speeds are not stock..

I did this and a popup appeared 1 minute window will restart and showed only black screen basically no signal coming to my Monitor.

Check this video out, uploaded just one hour ago

Watch beahviour | Streamable

Watch "beahviour" on Streamable.

streamable.com

I also noticed something strange, my GPU has this switch, which is the correct position?

 

[Backfire99]

The switch is for the different vBios modes, peformance and quiet mode. Yours is currently set to performance mode.

Power off the system and flip the switch towards the display ports for "quiet mode". You may be able to see bios screen this way.

This could be causing the clock speed difference shown in GPU-Z

 

[bilallali99]

The switch is for the different vBios modes, peformance and quiet mode. Yours is currently set to performance mode.

Power off the system and flip the switch towards the display ports for "quiet mode". You may be able to see bios screen this way.

This could be causing the clock speed difference shown in GPU-Z

I tried all your methods, but when I rested the CMOS, CPU debug light started flashing, basically MBO stock BIOS is old for ryzen 5 3600.

I updated the BIOS by flashing the MBO with flash button on the back and updated it the latest bios update ( not beta ), and still no signal when trying to enter BIOS Setup

https://pcpartpicker.com/list/yc7YMv

This is my complete build.

I tried all your methods, but when I rested the CMOS, CPU debug light started flashing, basically MBO stock BIOS is old for ryzen 5 3600.

I updated the BIOS by flashing the MBO with flash button on the back and updated it the latest bios update ( not beta ), and still no signal when trying to enter BIOS Setup

https://pcpartpicker.com/list/yc7YMv

This is my complete build.

If you want any information about everything just ask me. I really need help about this

 

[Mussels]

Some RX580's have broken UEFI support, and need a BIOS update to fix it
The tickbox for UEFI support in GPU-Z can be incorrect when this happens

It's pretty clear its a UEFI issue when you get the black screen until the OS loads, then it works normally

High clocks there so you must have the Nitro+ special?

This is the newest one in the TPU database that matches your clocks from sapphire, a reflash may fix the issue?
VGA Bios Collection: Sapphire RX 580 8 GB | TechPowerUp

 

[bilallali99]

Is it recommended for me to update the the bios on my GPU, and if so can you tell me how and where can I get the drive?

High clocks there so you must have the Nitro+ special?

Yes I have nitro+

This is the newest one in the TPU database that matches your clocks from sapphire, a reflash may fix the issue?

I have the exact BIOS version that you attached on the link.

 

[Mussels]

Try a reflash of it, it may help (it did for my dads sapphire RX580)
Next is crossflashing it to another 580, even if it shows the same BIOS number (again, this worked on my dads card)

One thing that always throws me off is that there's a few sub versions of the 580, with Polaris XL and XTR and XTX and whatever

Yours is Subsystem Id: 1DA2 E366, Polaris20 XTR

This is the only sapphire XTR model with micron memory, you can try safely reflashing with it i guess? Then it's hunting for other brands
VGA Bios Collection: Sapphire RX 580 8 GB | TechPowerUp

 

[bilallali99]

Try a reflash of it, it may help (it did for my dads sapphire RX580)
Next is crossflashing it to another 580, even if it shows the same BIOS number (again, this worked on my dads card)

One thing that always throws me off is that there's a few sub versions of the 580, with Polaris XL and XTR and XTX and whatever

Yours is Subsystem Id: 1DA2 E366, Polaris20 XTR

This is the only sapphire XTR model with micron memory, you can try safely reflashing with it i guess? Then it's hunting for other brands
VGA Bios Collection: Sapphire RX 580 8 GB | TechPowerUp

Thanks for your help, I just flashed the VGA and it is working like a charm. You made my day.

 

[eidairaman1]

Try a reflash of it, it may help (it did for my dads sapphire RX580)
Next is crossflashing it to another 580, even if it shows the same BIOS number (again, this worked on my dads card)

One thing that always throws me off is that there's a few sub versions of the 580, with Polaris XL and XTR and XTX and whatever

Yours is Subsystem Id: 1DA2 E366, Polaris20 XTR

This is the only sapphire XTR model with micron memory, you can try safely reflashing with it i guess? Then it's hunting for other brands
VGA Bios Collection: Sapphire RX 580 8 GB | TechPowerUp

The only other way to get a newer bios for that GPU would to modify a 1411/2000 or 1366/2000 bios from 2018+ and implement the clock speeds values of tdp, power limit, amps, memory detection and timings, volts using Polaris Bios Editor or Red Bios Editor from igorslab.

 

[bilallali99]

Try a reflash of it, it may help (it did for my dads sapphire RX580)
Next is crossflashing it to another 580, even if it shows the same BIOS number (again, this worked on my dads card)

One thing that always throws me off is that there's a few sub versions of the 580, with Polaris XL and XTR and XTX and whatever

Yours is Subsystem Id: 1DA2 E366, Polaris20 XTR

This is the only sapphire XTR model with micron memory, you can try safely reflashing with it i guess? Then it's hunting for other brands
VGA Bios Collection: Sapphire RX 580 8 GB | TechPowerUp

Thanks for your help, I just flashed the VGA and it is working like a charm. You made my day.

The only other way to get a newer bios for that GPU would to modify a 1411/2000 or 1366/2000 bios from 2018+ and implement the clock speeds values of tdp, power limit, amps, memory detection and timings, volts using Polaris Bios Editor or Red Bios Editor from igorslab.

I don't know this much. It's my first build, but thanks for the detailed explanation.

 

[Mussels]

Wooooo, we fixed it!

 

[bilallali99]

Wooooo, we fixed it!

You fixed it bro, I am very happy.
Thanks all of you guys who tried to help me.

 

[eidairaman1]

Thanks for your help, I just flashed the VGA and it is working like a charm. You made my day.


I don't know this much. It's my first build, but thanks for the detailed explanation.

Uefi is a pain,you may have to do that orocedure in the future

 

[bilallali99]

Uefi is a pain,you may have to do that orocedure in the future

Hopefully I don't, it is very exhausting and should be very careful with those numbers :/

 

[joq3]

I have a similar issue, that's why I reply to this thread. I just bought a used Sapphire RX580 Nitro+ 8GB and when I booted the PC I thought it was broken as I got no signal in BIOS.
However when Windows boots it works fine.

I read up on the issue and downloaded a BIOS that matched my card (from what I could tell), but it would not flash as the application gave me an error that it did not match.

This is the stats from GPU-Z

Here's the sticker on the card:

And this is the position of the switch, which way should it be? What is the default BIOS? Should I flash in each mode?

 

[cheeto420]

I have a similar issue, that's why I reply to this thread. I just bought a used Sapphire RX580 Nitro+ 8GB and when I booted the PC I thought it was broken as I got no signal in BIOS.
However when Windows boots it works fine.

I read up on the issue and downloaded a BIOS that matched my card (from what I could tell), but it would not flash as the application gave me an error that it did not match.

This is the stats from GPU-Z

View attachment 272429

Here's the sticker on the card:
View attachment 272430

And this is the position of the switch, which way should it be? What is the default BIOS? Should I flash in each mode?
View attachment 272431

its the vram.
yours is hynix and his is micron. vbios is very particular about vram because it performs differently and (on a microscopic level) is structurally quite different which is why you can have the same performance yet with a multi meter, youll get different resistance and voltage readings between samsung, micron and hynix. also, his is the special edition blue version and that may have different identifiers which would cause incompatible hardware error but its almost certainly the memory difference preventing the flash.
find the EXACT vbios for hynix vram, and also, dont forget to save a backup of your vbios. even though you have dual bios, you may end up wanting to return to to stock if something unforseen comes up

side note: i know this wouldnt have been the case for the OP bc he has a ryzen system and a cmos clear would have sorted it BUT the behavior described is very much like what happens on and intel system if you have integrated graphics as your primary display adapter in bios but only have monitor connected to graphics card. once loaded into os, it works fine with no issue but trying to get into bios or sub-os recovery environment leaves you with black screen. this will happen regardless if gpu is amd or nvidia but usually on intel systems.
technically COULD happen on ryzen system if you upgrade from a "G-series" APU like r5 3400g to an r5 3600x but im pretty sure on amd boards, the default settings have the primary video adapter as pcie, not igpu.
hope you get it sorted m8!