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Ram issue Ryzen

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I realize this is an old thread but wanted to see if the OP ever figured it out. I am having same issues with a B450 Pro Carbon AC & a Ryzen 2700x. 32GB Ram, bios only see's 16gb but windows see's 32GB and 15.9GB usable. if I pull the 2700x out and put in my 2200G then there are no issues with the Ram, all 32GB seen in bios and win10.

TIA
Well it's been a while but i think the solution was placing other ram. Sorry i can't be of more assistance.
 
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I realize this is an old thread but wanted to see if the OP ever figured it out. I am having same issues with a B450 Pro Carbon AC & a Ryzen 2700x. 32GB Ram, bios only see's 16gb but windows see's 32GB and 15.9GB usable. if I pull the 2700x out and put in my 2200G then there are no issues with the Ram, all 32GB seen in bios and win10.
Try newer bios version.
 

Maka

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Try newer bios version.
I have latest bios. this issue really has me stumped. ram is on QVL, works fine on 2200g just not the 2700x. I may end up buying a Ryzen 5. less glitches than this damn 7.
 

TheLostSwede

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If you go into the Task Manager and have a look under Performance and Memory, what does it say under Hardware reserved?
Sometimes Windows goes nuts and puts away a lot of RAM there.
How to fix this, I don't remember at the top of my head though.

1610806502741.png
 

Maka

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If you go into the Task Manager and have a look under Performance and Memory, what does it say under Hardware reserved?
Sometimes Windows goes nuts and puts away a lot of RAM there.
How to fix this, I don't remember at the top of my head though.

View attachment 184258
Yep, 16.1 reserved. problem is though. bios shows only 16GB in hardware info, though under RAM in bios it shows I have 4 sticks of 8GB. ALL exact same ram and timings. Windows shows 32GB 15.9 Available. its a hot mess. lol I also went into MSCONFIG advanced and set to 32GB but that didn't work either.

edit* CPU-Z shows I have 4 sticks as well.
 
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I would try one 4gb gskill stick and one hyperx to see if they work together.
 

TheLostSwede

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Yep, 16.1 reserved. problem is though. bios shows only 16GB in hardware info, though under RAM in bios it shows I have 4 sticks of 8GB. ALL exact same ram and timings. Windows shows 32GB 15.9 Available. its a hot mess. lol I also went into MSCONFIG advanced and set to 32GB but that didn't work either.

edit* CPU-Z shows I have 4 sticks as well.
I'd suggest you search for hardware reserved memory, as there are quite a few different solutions to fixing it.
 

Maka

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I fixed the issue by moving the ram sticks around. funny how tempramental the ryzen 7 is.
 
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