Random 1-3 second black screens when playing Battlefield 1.

[Tommygunn]

I am having continued issues with random, short duration black screens in BF1. I have no idea what the cause is and I've tried 144Hz, 120Hz and 100Hz and it happens randomly and multiple times on each.

My specs are as follows:
Viewsonic XG2401 1080/144Hz
Ryzen 5 1600
G.Skill 16Gb 2400MHz
XFX RX580 8Gb

Any ideas why this is happening and how I can resolve it?

Cheers,
Tom.

 

[HD64G]

Post winows edition, driver version and if that's your only experience on this game or if your system used to game on it properly and this weird behaviour was only a recent one.

 

[Tommygunn]

It's a Windows 10 Home 64Bit (1709), GPU is currently on 17.11.1 and the BIOS is either up to date or one update out, I'd need to check.

My system is completely new, I built it in the last few weeks specifically to play BF1 and other new titles.
I am also getting the hard crash problem with this system when playing BFBC2 which I wasn't getting when I played it on my old Core 2 Duo, 10yr old mobo, Windows XP system.

Tom.

 

[Vya Domus]

Any OC to the CPU/GPU ?

 

[fullinfusion]

It's a Windows 10 Home 64Bit (1709), GPU is currently on 17.11.1 and the BIOS is either up to date or one update out, I'd need to check.

My system is completely new, I built it in the last few weeks specifically to play BF1 and other new titles.
I am also getting the hard crash problem with this system when playing BFBC2 which I wasn't getting when I played it on my old Core 2 Duo, 10yr old mobo, Windows XP system.

Tom.

Use 17.11.4 driver. It's a known issue so try it and post back.

 

[Tommygunn]

Vya,
No, nothing, all stock.

Fullinfusion,
I've tried 17.11.4 and had the same issues.

However, someone suggested over on the EA forum to try 17.1.1 and I have and it appears to be working.

Tom.

 

[fullinfusion]

Vya,
No, nothing, all stock.

Fullinfusion,
I've tried 17.11.4 and had the same issues.

However, someone suggested over on the EA forum to try 17.1.1 and I have and it appears to be working.

Tom.

Now install 17.11.4 over top your current driver and see how that works.

 

[Frag_Maniac]

Vya,
No, nothing, all stock.

Fullinfusion,
I've tried 17.11.4 and had the same issues.

However, someone suggested over on the EA forum to try 17.1.1 and I have and it appears to be working.

Tom.

Really weird that you'd have this kind of problem on a newer gen AMD card when I can use even the latest 17.11.4 driver on my old 7970 with no problems. Makes me wonder if instead the driver is conflicting with some software you have on your PC.

The only driver problems I've had lately are more with Nvidia than AMD. The EVGA 1080 Ti FTW3 I just bought cannot even play Mass Effect Andromeda on the latest driver. Also, when installing the latest Nvidia drivers, the color format by default is set to YCbCr422 10 bit, which makes the desktop look very washed out with faint text. You have to set it to YCbCr444 8 bit before the desktop looks good, which makes it impossible to use HDR through Windows. The weird thing is, even Mass Effect Andromeda, the only game I know of that uses the W10 version of HDR, has to be set so HDR is off in the game menu for it to work. However I still couldn't play Mass Effect Andromeda on the 1080 Ti, because it would crash every time I hit Esc.

AMD instead bypasses the Windows HDR and implements it through their driver, which is why AMD's HDR actually works. You still get the mouse cursor staying onscreen bug with either AMD or Nvidia, but at least I can play it on AMD. These are the kind of reasons I returned the 1080 Ti for refund. It's too bad because the card itself is great, but after spending as much as I did on it, I have no desire to play the hurry up and wait game, or which games can I play game, just because Nvidia is too busy working on advanced AI in other industries to write their gaming drivers properly. It's especially off putting when it comes at a time when Nvidia is enjoying the lion's share of game endorsements due to way more gamers playing on their GPUs.

Disclaimer, I searched to see if others were having these desktop, HDR, and ME Andromeda problems with Nvidia cards, and pretty much all that responded on the subject were. Wonder how long Nvidia is going to cling to MS' ways instead of doing some actual driver work of their own.

 

[xorbe]

TDR

 

[Vayra86]

The only driver problems I've had lately are more with Nvidia than AMD. The EVGA 1080 Ti FTW3 I just bought cannot even play Mass Effect Andromeda on the latest driver. Also, when installing the latest Nvidia drivers, the color format by default is set to YCbCr422 10 bit, which makes the desktop look very washed out with faint text. You have to set it to YCbCr444 8 bit before the desktop looks good, which makes it impossible to use HDR through Windows. The weird thing is, even Mass Effect Andromeda, the only game I know of that uses the W10 version of HDR, has to be set so HDR is off in the game menu for it to work. However I still couldn't play Mass Effect Andromeda on the 1080 Ti, because it would crash every time I hit Esc.

Its funny, I do recognize a pattern; Nvidia's drivers for the 1070 and 1080 are rock solid, and the 1080ti seems plagued with issues left and right. It was similar with the 780/780ti at launch, compared to the 770. Its always their big chip with the biggest issues. I think a lot of it has to do with being much lower volume product, smaller user base, less feedback, etc. I can't say I've spotted a lack of dedication when it comes to driver releases.

Another big issue right now is the way MS pushes its Windows updates, they screw with drivers in too many ways to count. All of my GPU-related problems or gaming instability of the past months stems from Windows interfering, like the 'stealth' 388.13 install.

 

[Tommygunn]

I've just done a complete DDU and loaded on 17.12.2 and now I'm getting the random black screens on BFBC2 instead of the hard crashes I was experiencing with that game.

Tom.

 

[eidairaman1]

Psu, what model? Motherboard too

 

[Tommygunn]

Corsair HX750 and an Asus ROG Strix B350-F Gaming.
All current system specs are listed in my profile.

Tom.

 

[fullinfusion]

I've just done a complete DDU and loaded on 17.12.2 and now I'm getting the random black screens on BFBC2 instead of the hard crashes I was experiencing with that game.

Tom.

Windows 10 updates we find to be having issues with the newer drivers

Myself owning Vega experience oddities at times and for being a tester I have many drivers and notes on what each one does and if it's ok, good or bad..

I've even rolled back to a few good drivers (beta non public) and what was a good driver has now become a mixed bag of crap.

I really want RTG/Nvidia and M$ to start communicating better and especially M$ to the driver teams as this is becoming really pathetic tbh.

EDIT* I used Ccleaner and just ran a reg scan and cleaned it after saving the copy and so far so good*

 

[jboydgolfer]

I'm running a GTX 970
current windows 10 pro.

I've been getting weird YouTube videos flickering/occasionally and require me either to restart the browser or the PC . I don't really play games so I can't say whether or not it happens in them too but I've had a couple times where my screen just flashed black for a second or two and then back to normal like nothing happened, and then a couple other times where the video would keep playing but would constantly keep flashing the first frame of the video over and over and over again , weird

 

[fullinfusion]

I'm running a GTX 970
current windows 10 pro.

I've been getting weird YouTube videos flickering/occasionally and require me either to restart the browser or the PC . I don't really play games so I can't say whether or not it happens in them too but I've had a couple times where my screen just flashed black for a second or two and then back to normal like nothing happened, and then a couple other times where the video would keep playing but would constantly keep flashing the first frame of the video over and over and over again , weird

Do you use a Gsync monitor?

We're having issues with Freesync and Netflix and YT when freesync is on and or off. AMD link on Netflix will will show the FPS ramp from 48fps to 144hrz and bounce all around. YT we get a flickering at times.

 

[Tommygunn]

This is by far no means a valid longevity test but I've just removed and re-seated my g/card and I've played a short game on both BF1 and BFBC2 and no problems at all!
Need to spend more time on each to verify.

Could that really be the issue?

Tom.

 

[xorbe]

This is by far no means a valid longevity test but I've just removed and re-seated my G/Card and I've played a short game on both BF1 and BFBC2 and no problems at all!
Need to spend more time on each to verify.

Could that really be the issue?

Tom.

Technically, yes. TDRs are horrible to root cause. My own 1080FE has started giving me TDRs at the desktop about once every 2-3 days, and I have no idea if it is due to updating the driver, or if a hardware issue is developing.

 

[eidairaman1]

This is by far no means a valid longevity test but I've just removed and re-seated my g/card and I've played a short game on both BF1 and BFBC2 and no problems at all!
Need to spend more time on each to verify.

Could that really be the issue?

Tom.

Sometimes cases and gpu mounts are not exactly squared, can cause contacts/spring pins to not engage fully thus cause glitches or card won't post, this should always be the second step in troubleshooting behind breadboarding a rig.

 

[fullinfusion]

Technically, yes. TDRs are horrible to root cause. My own 1080FE has started giving me TDRs at the desktop about once every 2-3 days, and I have no idea if it is due to updating the driver, or if a hardware issue is developing.

Yeah i'd lean more towards to drivers then anything else, AMD has it's own issues of TDR problems but in @Tommygunn issue may just as @eidairaman1 suggests... bad connection after time.

We all deal with oxidation on all metal parts and it never hurts to once and a while to clean the pci-e slots with some isopropanol .. there was a way someone suggested a while back on a way to do it with some material soaked in the fluid to clean the pins but I cant remember what was suggested. TDR's are a nightmare lately with both red n green camps.. I blame M$ imho for the problems and why I'm fighting to keep the FCU from updating on my rig.. I tested FCU yesterday and M$ has been fixing issues and things are better but still not 100%.. I refuse to be M$ beta tester ATM, and why do they push this broken shit out before it's fixed entirely is beyond me.

Like Radeon and the Adrenaline driver! It wasn't ready but you know these companies need to push the shit out so they get the holidays off, then worry about fixes in the new year.. Bunch of idiots

@Tommygunn can you use AMD link on a tablet or smart phone?

If so play with toggling Freesync on and off and watch what YT and Netflix does for frames... its pathetic.. even better install the AMD windmill demo and toggle freesync on and off and watch it spike up and down and all over the place

 

[Tommygunn]

Fullinfusion,
My phone is incompatible with the app, it's old.

Tom.

 

[eidairaman1]

Yeah i'd lean more towards to drivers then anything else, AMD has it's own issues of TDR problems but in @Tommygunn issue may just as @eidairaman1 suggests... bad connection after time.

We all deal with oxidation on all metal parts and it never hurts to once and a while to clean the pci-e slots with some isopropanol .. there was a way someone suggested a while back on a way to do it with some material soaked in the fluid to clean the pins but I cant remember what was suggested. TDR's are a nightmare lately with both red n green camps.. I blame M$ imho for the problems and why I'm fighting to keep the FCU from updating on my rig.. I tested FCU yesterday and M$ has been fixing issues and things are better but still not 100%.. I refuse to be M$ beta tester ATM, and why do they push this broken shit out before it's fixed entirely is beyond me.

Like Radeon and the Adrenaline driver! It wasn't ready but you know these companies need to push the shit out so they get the holidays off, then worry about fixes in the new year.. Bunch of idiots

@Tommygunn can you use AMD link on a tablet or smart phone?

If so play with toggling Freesync on and off and watch what YT and Netflix does for frames... its pathetic.. even better install the AMD windmill demo and toggle freesync on and off and watch it spike up and down and all over the place

Bro there should be a way of completely disabling Windows update services, askwoody.com is my reference for what updates mess windows up and what fixes it, you can set the os to monitor the connection too

 

[TheMailMan78]

Sometimes cases and gpu mounts are not exactly squared, can cause contacts/spring pins to not engage fully thus cause glitches or card won't post, this should always be the second step in troubleshooting behind breadboarding a rig.

Decent advice.