• We've upgraded our forums. Please post any issues/requests in this thread.

RAZER Admits Lycosa Keyboards Manufacturing Defects, Offers Free Replacement

btarunr

Editor & Senior Moderator
Staff member
Joined
Oct 9, 2007
Messages
34,335 (9.22/day)
Likes
17,427
Location
Hyderabad, India
System Name Long shelf-life potato
Processor Intel Core i7-4770K
Motherboard ASUS Z97-A
Cooling Xigmatek Aegir CPU Cooler
Memory 16GB Kingston HyperX Beast DDR3-1866
Video Card(s) 2x GeForce GTX 970 SLI
Storage ADATA SU800 512GB
Display(s) Samsung U28D590D 28-inch 4K
Case Cooler Master CM690 Window
Audio Device(s) Creative Sound Blaster Recon3D PCIe
Power Supply Corsair HX850W
Mouse Razer Abyssus 2014
Keyboard Microsoft Sidewinder X4
Software Windows 10 Pro Creators Update
#1
PC gaming peripherals specialist RAZER, long after releasing the Lycosa illuminated gaming keyboard, has come to admit that a small percentage of its customers may have received products with manufacturing defects. The company zeroed in on serial number ranges belonging to some its earlier manufacturing batches.

Lycosa keyboards with serial numbers starting with MT0803, MT0802, MT0801 and MT07 are affected with certain issues as described in several complaints the company received from its customers and retailers. Those having keyboards with matching the criteria can avail free replacement from the company, even if the product warranty has expired. Visit this page for details.

Show full news post
 
Last edited:
Joined
May 5, 2008
Messages
3,318 (0.94/day)
Likes
301
Processor Intel i5-3570K @ 3.4Ghz
Motherboard Asrock LGA1155 Z77 Extreme 4
Cooling Cooler Master Evo 212
Memory 16GB (4X4) G.Skill Ripjaw 2 DDR3-1600
Video Card(s) Nvidia gForce GTX 660ti
Storage 1x Samsung 840 EVO 256GB 6Gb/s, 1x WD 500GB 6Gb/s, 1x WD 80GB 3Gb/s
Display(s) ASUS VH242H Black + 2 HP 2311x 23" LED
Case Fractal Design R4
Audio Device(s) Realtek OnBoard Both
Power Supply Cooler Master 850w
Software Windows 7 Ultimate 64-bit SP1
#2
Nice one Razer!

This is why I like there products so much.
 

Elijah86

New Member
Joined
Dec 20, 2007
Messages
50 (0.01/day)
Likes
3
System Name Ookami
Processor Q8300
Motherboard P5B Deluxe Wifi
Cooling Thermalright HR-01 Plus
Memory 2GB OCZ Platinum + 2GB Corsair
Video Card(s) ATI HD4850 512MB
Storage WD250GB
Display(s) Viewsonic 19"
Case Cooler Master Centurion 531
Audio Device(s) Audigy 2 Platinum ZS
Power Supply Antec Trio 650W
Software WIN 7 + WINXP FTW
#3
I have one of these and I seem to have a few problems with it just stop working and ihave to plug it back in to get it working again. anyone else have problems with theirs? I dont think mine is part of the problem since my SN starts with MT0836.
 

pbmaster

New Member
Joined
Aug 6, 2006
Messages
2,588 (0.62/day)
Likes
288
Location
Savannah, GA
Processor AMD Phenom II 955
Motherboard Asus Crosshair III Formula
Cooling Cooler Master V8 CPU cooler, 120 mm and 200 mm exhaust, 3 x 120 mm intake
Memory 4 GB OCZ DDR3 1600
Video Card(s) Sapphire Radeon HD 4890
Storage Western Digital 500 GB Blacks in RAID 0/ Wesdtern Digital SE16 250 GB
Display(s) Acer 19" widescreen
Case Antec Nine Hundred
Audio Device(s) Supreme X-Fi
Power Supply Seasonic M12 SS-700HM
Software Windows Vista Home Premium x64 SP2
Benchmark Scores 3dMark 03-~62k 3dMark 05-~22k 3dMark 06-18268
#4
I have one of the MT07's and I don't have any problems.....this thing is still going after an incident with some soda lol
 
Joined
Jan 2, 2008
Messages
3,248 (0.89/day)
Likes
396
System Name Thakk
Processor i7 6700k @ 4.5Ghz
Motherboard Gigabyte G1 Z170N ITX
Cooling Deepcool Maelstrom 120k / H55
Memory 16GB Corsair LPX DDR4 2400
Video Card(s) GTX1080ti Founders Ed. AIO Cooled
Storage Corsair Force GT 120GB SSD / Intel 250GB SSD / Samsung Pro 512 SSD / 3TB Seagate SV32
Display(s) Acer Predator X34 100hz IPS Gsync / HTC Vive
Case Cougar QBX mini itx
Audio Device(s) Realtek ALC1150 > Creative Gigaworks T40 > AKG Q701
Power Supply Thermaltake 600w 140mm
Mouse Logitech G900
Keyboard Ducky Shine TKL MX Blue + Vortex PBT Doubleshots
Software Windows 10 64bit
Benchmark Scores http://www.3dmark.com/fs/12108888
#5
Is this the problem with the media control keys? Ive heard several people having the media control keys fail after a while..

And aside from that, the keys on these things fade so easily.. I know someone who just have had the keyboard for 5 months, and already key fading was evident..
 
Joined
Oct 7, 2008
Messages
1,888 (0.56/day)
Likes
142
System Name The Beast
Processor Intel Core i3-2100 @ 3.1GHz
Motherboard Asus P8P67 LE
Cooling Stock
Memory 4GB Corsair Vengeance DDR3 @ 1600MHz
Video Card(s) 1GB Sapphire Radeon HD4650 Ultimate Edition
Storage 60GB Corsair Force LE, 1TB Samsung SpinPoint F1, 500GB Seagate
Display(s) 22" Samsung T220HD & 19" Acer X193W
Case Corsair Obsidian 750D
Power Supply Corsair HX650W
Software Windows 7 Ultimate x64
#6
It's nice that they are doing it for free, though for the same money I could get the G15 :p
 

REVHEAD

New Member
Joined
Aug 27, 2005
Messages
300 (0.07/day)
Likes
28
Location
Sydney/ Australia
Processor Intel i7 920 d0 stepping @ 200x19 qpi
Motherboard Gigabyte EX58-UD3R
Cooling Noctua
Memory Patriot 1333 MHZ ram 6gb Triple Channel @ 1600 MHZ
Video Card(s) ATI 5870 x2 in Crossfire
Storage 4X WD 80gb Veloci Raptors in Raid 0 & Seagate 500gb 7200.11 x 2 in raid 0
Display(s) Dell 3007 WFP
Case Lian Li A-10b
Audio Device(s) Asus Xonar STX
Power Supply CoolerMaster realpower pro 1000w
Software Windows 7 X64 ultimate RC
#7
these are better than a G15 in my opinion, I have had both and happier woth the Lycosa, even if my windows key doesnt work anymore, one of the faults.
 
Joined
Dec 18, 2008
Messages
45 (0.01/day)
Likes
0
Location
Raleigh, NC
#8
GREAT!

I have one of the MT07's and my keyboard has given me problems.

My keyboard's LEDs go crazy. At random times they will begin to just flicker off and on in weird crazy patterns and usually the only way to make this stop is to unplug the USB cable. Also, during this time, the keys do not respond or respond inappropriately...It would happen on average twice a week for me.

I actually contacted Razer about it 6 months ago. I told them what the problem was and they were willing to replace the keyboard then....however, I just never took the time to do it because I do not have a backup keyboard.

Now I will take the time to do while I do not have a gaming machine.

BL
 
Joined
Dec 18, 2008
Messages
45 (0.01/day)
Likes
0
Location
Raleigh, NC
#9
UPDATE:

I've contacted Razer about this via the web page linked in the news article; I have filled out the support form.

I've heard back from customer support. It seems that a customer support rep at Razer by the name of Mike S doesn't seem to want to replace my keyboard....so far.

He has asked me twice in two separate emails to try the keyboard on another machine EVEN THOUGH Razer knows and admits that there is a problem with the early production keyboards with the serial beginning with MT07 - the beginning of the serial on my keyboard.

I have used this keyboard on three different builds in the past year and the keyboard has malfunctioned on each build.

I made it clear to this guy in the response that I sent moments ago that he is annoying me by ignoring the admittance of Razer to the defect and asking that I keep trying on another computer.

I will update this thread again when i have more info.

BL
 

Siren

New Member
Joined
Mar 27, 2007
Messages
23 (0.01/day)
Likes
0
Processor Q6600
Motherboard EVGA 680i SLI
Cooling Liquid cooling
Memory 2gb corsair XMS2
Video Card(s) 7900GTX
Storage 3-74gb rapters (raid 0), 1 120gb storage
Display(s) Viewsonic Vx922
Case CM stacker 830
Audio Device(s) Razer Barracuda AC-1 (POS)
Power Supply 700W FSP Group FX700-GLN
Software Windows XP pro
#11
Try it on another computer...LOL this is their response for everything. I went thorough hell with my sound card, a mouse and headphones to get them replaced..all of which are crap. In the end and $400+ dollars later I just went out and bought an Xfi, logitech and some speakers and said screw it. To this day I can not get RAZER to admit that there were any problems with those products even though I proved that they did not work on other machines. They would just close my ticket.

Never bought a thing from them again and never will.