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Realtek Audio Console can't connect to RPC service

Joined
Nov 2, 2008
Messages
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Processor Intel Core i3-8100
Motherboard ASRock H370 Pro4
Cooling Cryorig M9i
Memory 16GB G.Skill Aegis DDR4-2400
Video Card(s) Gigabyte GeForce GTX 1060 WindForce OC 3GB
Storage Crucial MX500 512GB SSD
Display(s) Dell S2316M LCD
Case Fractal Design Define R4 Black Pearl
Audio Device(s) Realtek ALC892
Power Supply Corsair CX600M
Mouse Logitech M500
Keyboard Lenovo KB1021 USB
Software Windows 10 Professional x64
Does anyone know the secret for getting the Realtek Audio Console to work in Windows 10? This is the extra component that goes with the UAD driver, gives you access to the audio settings. Here's my software setup:
  • Windows 10 Pro, version 1809 (OS Build 17763.437)
  • Realtek High Definition Audio, UAD edition, version 6.0.1.8668
  • Realtek Audio Console, version 1.2.174.0
The driver is working correctly, and the console installed without any complaints. However, when I launch the console, all I get the spinning circle of dots for a minute or two and then this:

Can not connect to RPC service.

I've tried reinstalling the driver and console in various combinations; no change.
I've tried uninstalling the console and reinstalling it; no change.
I've tried resetting the console via "Settings > Apps"; no change.
I've rebooted Windows multiple times after installing/uninstalling/resetting; no change.

Does anyone know the trick for installing the console and getting it to work?
 
Joined
Dec 13, 2014
Messages
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Motherboard Gigabyte GA-78LMT-USB3 R2
Audio Device(s) onboard Realtek ALC892
Power Supply Seasonic S12II 620w (SS-620GB)
first of all, do you have these Realtek software components installed in Device Manager (as seen in this screenshot)? that's the only way I know that the Realtek UAD driver is fully installed.

realtek-uad-software-compoments-devmgr.png


second of all, did you install the Realtek Audio Console from the Microsoft store (which is a UWP app)? [AND make sure the Windows Update service is turned on; disabling windows update completely with apps like O&OShutup10 disables the ability to install/update UWP apps]
 
Joined
Nov 2, 2008
Messages
858 (0.21/day)
Processor Intel Core i3-8100
Motherboard ASRock H370 Pro4
Cooling Cryorig M9i
Memory 16GB G.Skill Aegis DDR4-2400
Video Card(s) Gigabyte GeForce GTX 1060 WindForce OC 3GB
Storage Crucial MX500 512GB SSD
Display(s) Dell S2316M LCD
Case Fractal Design Define R4 Black Pearl
Audio Device(s) Realtek ALC892
Power Supply Corsair CX600M
Mouse Logitech M500
Keyboard Lenovo KB1021 USB
Software Windows 10 Professional x64
Well, pal1000's package on GitHub installed the necessary components without a fuss. However, I have a different set of issues with this package:
  • The Realtek Audio Console still doesn't work. It finds the service now, but I get the message "Realtek Audio Console doesn't support for this machine." (not a typo, that is the exact wording). This defeats the goal that I was trying to accomplish.

  • The package installed driver version 6.0.1.7936, dated 9/13/2016. Seriously? My motherboard has a Realtek ALC892 audio codec, and the best driver that the package can come up with is one that's over 2.5 years old?!
I did some rummaging in the Microsoft Update Catalog and found "Realtek High Definition Audio UAD 6.0.1.8666" dated 3/26/2019. I unpacked the CAB file and told Device Manager to update my audio driver from that folder. With the newer driver installed, the Realtek Audio Console works now.
 

wywwyw

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Jun 26, 2019
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Well, pal1000's package on GitHub installed the necessary components without a fuss. However, I have a different set of issues with this package:
  • The Realtek Audio Console still doesn't work. It finds the service now, but I get the message "Realtek Audio Console doesn't support for this machine." (not a typo, that is the exact wording). This defeats the goal that I was trying to accomplish.

  • The package installed driver version 6.0.1.7936, dated 9/13/2016. Seriously? My motherboard has a Realtek ALC892 audio codec, and the best driver that the package can come up with is one that's over 2.5 years old?!
I did some rummaging in the Microsoft Update Catalog and found "Realtek High Definition Audio UAD 6.0.1.8666" dated 3/26/2019. I unpacked the CAB file and told Device Manager to update my audio driver from that folder. With the newer driver installed, the Realtek Audio Console works now.
Dude, I have the same problem =(

My specs: Realtek ALC887
Motherboard: A320M-HDV R4.0
Windows 10 Pro, version 1809

Can not connect to RPC service. =(

please tell me what to try me download from the drivers on Microsoft Update Catalog ?
 

Goobla

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Joined
Jun 27, 2019
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For some reason, pal1000's Realtek on GitHub wouldn't install completely after fully running the setup.cmd. I had to manually install the HDXRT file in the Win64 folder through Device Manager after running the installer. The now included official installer wouldn't work either.
 
Joined
Nov 2, 2008
Messages
858 (0.21/day)
Processor Intel Core i3-8100
Motherboard ASRock H370 Pro4
Cooling Cryorig M9i
Memory 16GB G.Skill Aegis DDR4-2400
Video Card(s) Gigabyte GeForce GTX 1060 WindForce OC 3GB
Storage Crucial MX500 512GB SSD
Display(s) Dell S2316M LCD
Case Fractal Design Define R4 Black Pearl
Audio Device(s) Realtek ALC892
Power Supply Corsair CX600M
Mouse Logitech M500
Keyboard Lenovo KB1021 USB
Software Windows 10 Professional x64
please tell me what to try me download from the drivers on Microsoft Update Catalog ?
Did you follow ador250's instructions in post #4? Before you install anything, you need to go into Device Manager and uninstall (with delete) your existing audio driver. You may have to do this more than once, until Windows drops back to the Microsoft audio driver. Also, when you run "setup.cmd" from pal1000's Realtek-UAD-generic package, be sure to right-click on the file and select "Run as administrator".

If you get the same semi-coherent error message that I did, here is the location of Microsoft's update:

Microsoft Update Catalog
Search results for "Realtek Audio Device Windows 10"
https://www.catalog.update.microsoft.com/Search.aspx?q=Realtek+Audio+Device+Windows+10
  1. Click on the "Last Updated" column title to get the newest release at the top of the list. At the time of this post, it's 6.0.1.8678.
  2. Click on "Download". Microsoft will offer you a CAB file with a ridiculously long name; save it to your PC. Note: I recommend renaming the CAB to something a bit more memorable like "Realtek Audio 6.0.1.8678 UAD".
  3. Unpack the CAB file (I used 7-Zip for this, but many other archive programs can also handle CAB files).
  4. Launch Device Manager.
  5. Expand the "Software components" category and make sure the 3 items are there (see erpguy53's screen shot in post #2).
  6. Expand the "Sound, video and game controllers" category. Right-click on "Realtek(R) Audio", select "Update driver", then select "Browse my computer for driver software". Point Windows to the location where you unpacked the Microsoft Update Catalog CAB file.
  7. Reboot if prompted.

This worked for me.
 
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