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Realtek sound manager missing

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I have downloaded the latest realtek driver from guru3d (2.82).

Got it installed and have no sound manager in the control panel and nothing happens when I click on C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe.

Audio is working though.

Also I tried using DDU, same result.

I'm on Win 10 1909.

Should I uninstall it again and let windows find a driver?
 
Joined
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Messages
17,794 (2.66/day)
System Name AlderLake / Laptop
Processor Intel i7 12700K P-Cores @ 5Ghz / Intel i3 7100U
Motherboard Gigabyte Z690 Aorus Master / HP 83A3 (U3E1)
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans / Fan
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MHz CL36 / 8GB DDR4 HyperX CL13
Video Card(s) MSI RTX 2070 Super Gaming X Trio / Intel HD620
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2 / Samsung 256GB M.2 SSD
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p / 14" 1080p IPS Glossy
Case Be quiet! Silent Base 600 - Window / HP Pavilion
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W / Powerbrick
Mouse Logitech MX Anywhere 2 Laser wireless / Logitech M330 wireless
Keyboard RAPOO E9270P Black 5GHz wireless / HP backlit
Software Windows 11 / Windows 10
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
Download latest one from here, that v2.82 is like 2~3 years old

8838_FF00_FF01_PG474_Win10_RS3_RS4_RS5_19H1_Win7_WHQL.rar @P4-630

I prefer official ones.

Which one should I use then? I see FF00 and FF01
Capture.PNG


My motherboard is Asus Z170 Pro gaming.
 
Joined
Jan 5, 2006
Messages
17,794 (2.66/day)
System Name AlderLake / Laptop
Processor Intel i7 12700K P-Cores @ 5Ghz / Intel i3 7100U
Motherboard Gigabyte Z690 Aorus Master / HP 83A3 (U3E1)
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans / Fan
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MHz CL36 / 8GB DDR4 HyperX CL13
Video Card(s) MSI RTX 2070 Super Gaming X Trio / Intel HD620
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2 / Samsung 256GB M.2 SSD
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p / 14" 1080p IPS Glossy
Case Be quiet! Silent Base 600 - Window / HP Pavilion
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W / Powerbrick
Mouse Logitech MX Anywhere 2 Laser wireless / Logitech M330 wireless
Keyboard RAPOO E9270P Black 5GHz wireless / HP backlit
Software Windows 11 / Windows 10
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
Ok thanks guys, got it working again. :)

Is there anyway to remove the "2"? from:

Speakers (2- Realtek High defintion Audio)
 
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Ok thanks guys, got it working again. :)

Is there anyway to remove the "2"? from:

Speakers (2- Realtek High defintion Audio)

It means ur previous uninstallation wasn't successful, it didn't cleared everything properly.
 
Joined
Jan 5, 2006
Messages
17,794 (2.66/day)
System Name AlderLake / Laptop
Processor Intel i7 12700K P-Cores @ 5Ghz / Intel i3 7100U
Motherboard Gigabyte Z690 Aorus Master / HP 83A3 (U3E1)
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans / Fan
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MHz CL36 / 8GB DDR4 HyperX CL13
Video Card(s) MSI RTX 2070 Super Gaming X Trio / Intel HD620
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2 / Samsung 256GB M.2 SSD
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p / 14" 1080p IPS Glossy
Case Be quiet! Silent Base 600 - Window / HP Pavilion
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W / Powerbrick
Mouse Logitech MX Anywhere 2 Laser wireless / Logitech M330 wireless
Keyboard RAPOO E9270P Black 5GHz wireless / HP backlit
Software Windows 11 / Windows 10
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
It means ur previous uninstallation wasn't successful, it didn't cleared everything properly.

I did use DDU one time previously with the drivers from guru3d, still the "2".
 
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I did use DDU one time previously with the drivers from guru3d, still the "2".

oh, wait..this one probably solved by this..go to device manager, right click on start menu and go to device manager..now on Audio inputs and outputs right click on Speakers (2- Realtek High defintion Audio) and uninstall them..uninstall others if they also have 2 in front of them..after uninstall them click Action on upper left and click scan for hardware change...now speakers, microphone will appear again in Audio inputs and outputs..check this time if they have 2 - in front of them.
 
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I have downloaded the latest realtek driver from guru3d (2.82).

Got it installed and have no sound manager in the control panel and nothing happens when I click on C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe.

Audio is working though.

Also I tried using DDU, same result.

I'm on Win 10 1909.

Should I uninstall it again and let windows find a driver?

It's a known bug/issue for the R2.82 (v6.0.1.8186 - driver date 6/14/2017) Realtek audio drivers to produce a non-functional Realtek HD audio manager control panel, P4-630. R2.82 is a little over TWO years old since that one was released around the end of July 2017.
The problem was fixed somewhere in the driver versions at least in the 8200s or 8300s released in autumn 2017 or early 2018.

as ador250 was saying, use latest FF00 HDA driver like 8838 (and if you don't need the extra integration or the extra audio enhancer software like ASUS Sonic Studio). but if you are missing some audio features from the FF00 driver, you could try the v6.0.8816 FF03 Realtek audio driver since the Asus Z170 Pro gaming board came with Sonic Studio & Sonic Radar apps which depend on the Nahimic integration files from the FF03 drivers or the originally bundled v7899 Realtek audio driver for that board.
 
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System Name Windows 10 (1909)
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Hello,
I too have problems since the update of Windows10 1909
I have an Aorus7 Z370
The manager of his realtek has disappeared and since then I have a robot voice in my microphone, but it's random.

I already had the same problem when upgrading my previous version windows10 1809

With the latest drivers Gigabyte (8586) I have no sound or I can not change the main outputs with the manager of its windows 10.
I use the 8210 but still this problem of micro

what is the difference between 8838 F00 and F01?

solutions?

I think buy an internal sound card, no realtek driver problem
 
Last edited:
Joined
Jan 5, 2006
Messages
17,794 (2.66/day)
System Name AlderLake / Laptop
Processor Intel i7 12700K P-Cores @ 5Ghz / Intel i3 7100U
Motherboard Gigabyte Z690 Aorus Master / HP 83A3 (U3E1)
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans / Fan
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MHz CL36 / 8GB DDR4 HyperX CL13
Video Card(s) MSI RTX 2070 Super Gaming X Trio / Intel HD620
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2 / Samsung 256GB M.2 SSD
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p / 14" 1080p IPS Glossy
Case Be quiet! Silent Base 600 - Window / HP Pavilion
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W / Powerbrick
Mouse Logitech MX Anywhere 2 Laser wireless / Logitech M330 wireless
Keyboard RAPOO E9270P Black 5GHz wireless / HP backlit
Software Windows 11 / Windows 10
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
The manager of his realtek disappeared

Well 6.0.8838.1 fixed it for me.

It's a known bug/issue for the R2.82 (v6.0.1.8186 - driver date 6/14/2017) Realtek audio drivers to produce a non-functional Realtek HD audio manager control panel, P4-630. R2.82 is a little over TWO years old since that one was released around the end of July 2017.
The problem was fixed somewhere in the driver versions at least in the 8200s or 8300s released in autumn 2017 or early 2018.

as ador250 was saying, use latest FF00 HDA driver like 8838 (and if you don't need the extra integration or the extra audio enhancer software like ASUS Sonic Studio). but if you are missing some audio features from the FF00 driver, you could try the v6.0.8816 FF03 Realtek audio driver since the Asus Z170 Pro gaming board came with Sonic Studio & Sonic Radar apps which depend on the Nahimic integration files from the FF03 drivers or the originally bundled v7899 Realtek audio driver for that board.

This is what I have now from the link ador gave me:
Capture.PNG
 
Joined
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System Name Windows 10 (1909)
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Cooling Thermalright grand macho rt
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Video Card(s) Gigabyte GTX 1080Ti Aorus Xtreme (11go)
Storage SSD + HDD
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Last edited:
Joined
Jan 5, 2006
Messages
17,794 (2.66/day)
System Name AlderLake / Laptop
Processor Intel i7 12700K P-Cores @ 5Ghz / Intel i3 7100U
Motherboard Gigabyte Z690 Aorus Master / HP 83A3 (U3E1)
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans / Fan
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MHz CL36 / 8GB DDR4 HyperX CL13
Video Card(s) MSI RTX 2070 Super Gaming X Trio / Intel HD620
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2 / Samsung 256GB M.2 SSD
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p / 14" 1080p IPS Glossy
Case Be quiet! Silent Base 600 - Window / HP Pavilion
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W / Powerbrick
Mouse Logitech MX Anywhere 2 Laser wireless / Logitech M330 wireless
Keyboard RAPOO E9270P Black 5GHz wireless / HP backlit
Software Windows 11 / Windows 10
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
Edit : I have Gigabyte MB (Aorus gaming7 Z370)

Ah yeah, a Gigabyte board you got there.

Maybe you should start your own thread then.

Or try DDU and just download and install the latest driver from Gigabyte.
 
Joined
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Messages
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System Name Windows 10 (1909)
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Cooling Thermalright grand macho rt
Memory 16 go Corsair DDR4 3000 CMR16GX4M2C3000C15
Video Card(s) Gigabyte GTX 1080Ti Aorus Xtreme (11go)
Storage SSD + HDD
Case Be Quiet Dark Dase 700
Power Supply Seasonic FOCUS+ 650 W Platinum
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