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reset laptop password

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i could not figure out what forum this should go in, so feel free to move to whatever forum it should be in.
a friend just called, and said he has 2 daughters and 2 dell laptops. his daughters have lost the password to both laptops. is there a way to reset the password without a full reformat? he said his daughters have a lot of music, pictures, ect. and wants to avoid reinstalling windows.
i know that a long time ago there was a jumper on the motherboard that would reset the password on a regular pc. is there such a jumper on a laptop? or is there any free software that would let him reset the passwords? he can not afford a dell tech to fix, and i told him i would see if there was a way to reset it without a format. thanks!
he called me from out of state and due to a bad connection i couldnt find out what model laptops they are. thanks again! sam
 

Kreij

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BIOS password? or Windows login?
 
Joined
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Processor i5 4690k
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Memory Crucial Ballistix Tactical Tracer 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
Video Card(s) geforce gtx 1080 reference
Storage mushkin 1TB Solid State Drive - MKNSSDRE1TB Reactor/ wd black 1 tb 7200 rpm
Display(s) TCL 4 inch shd tv
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Audio Device(s) sony 300 watt 2.1 sound bar
Power Supply egva supernova 550 g2 series
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Software win 10 64 home
sorry, its the windows log in password.
 

Kreij

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Processor i5 4690k
Motherboard asus z97a usb 3.1
Cooling ZALMAN CNPS9900ALED
Memory Crucial Ballistix Tactical Tracer 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
Video Card(s) geforce gtx 1080 reference
Storage mushkin 1TB Solid State Drive - MKNSSDRE1TB Reactor/ wd black 1 tb 7200 rpm
Display(s) TCL 4 inch shd tv
Case Phanteks Luxe
Audio Device(s) sony 300 watt 2.1 sound bar
Power Supply egva supernova 550 g2 series
Mouse razer mamba elite
Keyboard razer black widow chroma
Software win 10 64 home
he just told me windows, then he was out of cell range. sorry i dont have more information. i think they are vista but im not sure
 
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Kreij

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You can use this if you have no need for all the other utilities include on the Hiren's CD (It's the same program).
 
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BTW, there's no jumper for a password reset in Windows.
 
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thanks all, i have it downloaded and will try it monday for him. thanks again!
 
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+1 for Hiren's, I've used it for the very same reason that you need it for.
 

I see SPY!

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There's also this one. Works for revealing simple Windows user passwords.
 
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