So here's the deal, I have a laptop (inspiron 2200) that has gotten a virus(es) on it and has changed the password on the Administrator account. Here is what I have tried. CAD @ user selection Screen Saver hack Ubuntu (freezes before anything works...Think this is mainly a hardware malfunction) There are multiple programs out there, but they all say if the files are EFS encrypted that it will make the files unreadable. I would just access the needed files from the guest account (which i am on now) but it reads the Document folder as locked. I do not have a windows XP disk either. So I'm wondering how I can recover those files so i can reinstall XP.