Hi 4 months ago I bought a Packard Bell MV86-003 laptop with the following specs: C2D T5500 1 GB of RAM(Dual Channel) Radeon X1700(with 128mb dedicated vRAM) Before the purchase, I googled it to find some reviews. But i couldn't find any, only some offers in some online stores. Then I looked in the PB website, a few online stores AND the store from where I bought it website, and everywhere it said that the video card's dedicated memory was 128 mb with 128 bits(http://support.packardbell.com/global/item/index.php?i=spec_video_mobradeonx1700&psn=772000550235). Also, i searched for reviews o this current card, and everywhere it said that it should score around 4000 pts in 3dmark05. But I only got 2666. After some research I found out that it was caused by bad drivers. So I downloaded the catalyst mobility pack from the ati website, but still i was only getting 3200 pts, and the SupCom demo was running at 15fps on medium-low settings. Then somebody on a forum advised me to install everest. I did, and lo and behold, the bus width is only 64-bits!!! I also tried other diagnostics programs like ATI Tary Tools(64-bit) and PC Wizard( reported 128-bit). I went to the shop I bought it from and the service guy spoke to the PB guys. After about a week of waiting i got the reply: they said that everest and other programs are not compatible with this card and they won't do anything because it's not broken. I'm seriously thinking about complayning to the Consumer Protection Office in my country(Romania). But just to be sure, don't you know any other diagnostics programs? I also posted in a specialized notebook forum(forum.notebookreview.com), but all they could do is confirm that the performance indicates a 64-bit bus.