• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

RX 570 4G error 43

Ahmed Saad

New Member
Joined
Feb 20, 2020
Messages
6 (0.00/day)
Hi guys,

I know the issue is not new and a lot of you have encountered it in different cases, but after reviewing the threads i found about this issue my problem is not solved yet.

The story is i had an old PC with RX 570 4G installed in it and was working fine.
Bought another PC and after installing my card in it and trying to setup adrenaline latest driver I found that the driver after restarting is giving me an error message that there is no AMD graphic card is found, checked device manager and found that yellow mark with the error 43 in the properties.

Untill now all are fine, after Googling the issue i came up with two steps to take, the pixel patch and bios flashing, patch didn't change anything, and coming to the bios I flashed wrong one with different clock 1500 instead of 1750 which leaded with a bricked card. Got another GPU to boot the PC and flashed another stock bios with exactly the same specs matching my device and the card returned alive, but with the same error 43.

At this point I noticed something weird that ATI flash is recognising my GPU as "ATI Polaris 10" not RX 570 or even ATI polaris 20 XL as my card original state.
And this is the core problem I think that patch or bios flashing wont work to fix my problem.

Need help please ASAP.

Thanks in advance.
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.59/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
Need detail specs of the old system if you still have it and the new system.

Also specific brand/model# of rx570 (get white sticker picture from card back or side of card heatsink) also since flashing wrong bios you will need to remove hard heatsink and get a physical picture of ram chip info.

Pull the card, clean the pcie slots out using a spray co2 duster or spray electronic grade contact cleaner (power supply fully unplugged from wall&unplugged from motherboard) clean the pcie edge on the gpu using contact cleaner or at least 70 isopropyl alcohol.
 

Ahmed Saad

New Member
Joined
Feb 20, 2020
Messages
6 (0.00/day)
Thanks for you reply.

Will post full specs for old, new system and a pic of the sticker on the back of the card once I get home.

Hi again,

Old PC specs

Core 2 quad 9650
8G DDR2 ram
Bronze 80 plus 475 w power supply
It was a modified HP XW4600 work station


New PC specs

HP Z230
Core I5 4570 3.2 ghz
16G ram ddr3
400 w power supply ( case stock one )

And these are all card's details pictures
 

Attachments

  • IMG_20200220_194040.jpg
    IMG_20200220_194040.jpg
    1.2 MB · Views: 264
  • IMG_20200220_194223.jpg
    IMG_20200220_194223.jpg
    1.7 MB · Views: 206
  • IMG_20200220_194207.jpg
    IMG_20200220_194207.jpg
    826 KB · Views: 228
  • IMG_20200220_194147.jpg
    IMG_20200220_194147.jpg
    1.1 MB · Views: 226
  • IMG_20200220_194119.jpg
    IMG_20200220_194119.jpg
    1.7 MB · Views: 214
  • IMG_20200220_190435.jpg
    IMG_20200220_190435.jpg
    3.6 MB · Views: 219
  • IMG_20200220_194100.jpg
    IMG_20200220_194100.jpg
    1.2 MB · Views: 227
  • IMG_20200220_190405.jpg
    IMG_20200220_190405.jpg
    3.9 MB · Views: 202
  • IMG_20200220_185416.jpg
    IMG_20200220_185416.jpg
    4.1 MB · Views: 214
  • IMG_20200220_191204.jpg
    IMG_20200220_191204.jpg
    3.3 MB · Views: 190
  • IMG_20200220_185453.jpg
    IMG_20200220_185453.jpg
    3.2 MB · Views: 215

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.59/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
Any news ?!

Do you still have the old system because im going to say what is the specific model number of the power supply and same with your current one.
 

Ahmed Saad

New Member
Joined
Feb 20, 2020
Messages
6 (0.00/day)
Yes I still have the old system and it's power supply is bronze 80 plus 475 watts.

I can't recognise the new system's power supply specific model but I will attach a picture for it.

And the issue is persist with old system as well after it happened with the new one
IMG-20200220-WA0015.jpg
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.59/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
Can you get a clear shot of model number?
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.59/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
That picture is blurry it is not clear I cannot see the model number your close-up of the model number or get a better camera
 

Ahmed Saad

New Member
Joined
Feb 20, 2020
Messages
6 (0.00/day)
Sorry for late reply.

Is this a clear one ?!
 

Attachments

  • IMG-20200223-WA0004.jpg
    IMG-20200223-WA0004.jpg
    72 KB · Views: 205

EddieZ

New Member
Joined
Dec 30, 2019
Messages
5 (0.00/day)
Search for: atikmdag-patcher-1.4.6

This will solve the code 43 issue.
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.59/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.59/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64

EddieZ

New Member
Joined
Dec 30, 2019
Messages
5 (0.00/day)
Wrong, if the stock bios doesn't clear it the card is screwed up.
I did not say 10/10...
The patch cannot fix a screwed up card, but most of the times when the card is not screwed up error 43 is fixable
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.59/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
I did not say 10/10...
The patch cannot fix a screwed up card, but most of the times when the card is not screwed up error 43 is fixable

Yup and best fix is the default bios due to memory timings being unmodified.
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.59/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
Second hand cards are often modded for mining. It used to be in high demand during the golden age of mining.

Yes I know that, been restoring them for users here left right, center.
 
Top