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Ryzen 7 1700 and RX 580 - random 0x116 crash

JafaroffMusic

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Good evening, ladies and gentlemen. I need your help :(

My PC configuration:
CPU: Ryzen 7 1700, works at 3750 mHz (autoOCed)
Cooler: Scythe Mugen 5 Rev. B
MoBo: ASUS ROG Strix B350-F Gaming
RAM: Geil EVO X Black 8x2gb GEX416GB3200C16DC (its DOCP profile says 3200 mHz and 16-18-18-36-18 timings, but it worked stable for 2 years on 3000 mHz, for some reason on 3200 mHz videocard is not getting detected).
PS: Cougar VTE 600 (bronze 80)
Storages: HDD WD (1 Tb) 7200, SSD Samsung EVO 860 (500 Gb), SiliconPower P34A80 NVMe M.2 (1 Tb)
Videocard: ASUS AREZ 580 8Gb, not overclocked.
OS: Windows 10 2004.

So my main task is working in Cubase 10 and sometimes gaming.

Problem:
So, at some point (April) I've bought videocard RX 5500 XT, because my sh*tty old Radeon 6450 died. RX 5500 XT was buggy hell of a mess with greenscreens/crashes and with it Doom 2016's FPS was dropping to 17-18 so frequently. I've got much smoother performance with Radeon Anti-Lag's and some other options turned off, those crashes just went away, but FPS counter was dropping so badly and videocard began to emit some mechanical metal noises from fans so I decided to replace it.
So I've bought ASUS AREZ 580 8Gb instead and I was very happy for maybe 3 months, running Doom Eternal, Doom 2016, StarCraft II and etc.
But now sometimes screen goes completely black while audio persists. For some strange reason, that always happens when games are not launched and 95% times when I'm just browsing in Firefox. I used to restart my computer after it, thinking that this is a problem of RAM/PS/MoBo because there was no info on BSODs in Event Viewer and no info from BlueScreenView as well. So I've tried getting everything in just stock frequencies (CPU and RAM, videocard wasn't overclocked), everything was quiet smooth for maybe a week and then BAM! - no image on monitor again. Videocard is getting through test with 1 hour of Furmark's hairy donut with no errors/crashes and whole configuration just passes OCCT full power test for hour, which makes me think that this problem is not PSU related. I've played Doom Eternal on Ultras for weeks and AFAIR there was not a single time when black screen happened while playing so I cannot see that this is related to games somehow.
Today I've finally got the error code for the first time (after screen going black I just waited for maybe 2 minutes - there is a BSOD finally) - 0x116, which is videocard's problem. Minidump is in the attachment.

What should I do? I've updated a videocard's driver today to a fresh one and turned off Firefox's hardware acceleration, no BSODs yet but it's just not enough time to say if everything's okay now since this problem happens maybe once in three days or even weeks.

Thank you in advance :) And please don't judge me because of my English, my first one is Russian.
 

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When you replaced the cards did you update the GPU driver?
 

JafaroffMusic

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When you replaced the cards did you update the GPU driver?
Yep. I've tried it with different drivers - old, fresh ones and one that is provided automatically by the Windows 10's online driver search. Doesn't seem to have much of an effect.
By the way, there was an OS reinstallation and it didn't help.
 
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Turn off hardware acceleration in Firefox see if that helps
 
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Try Ram at default speed.
 

Mussels

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black screen crashes are really common on ryzen when CPU overclocks dont work right

my ryzen 1400 that i retired would run at 4.1GHz, but blackscreen randomly... only around 3.8 did it actually run truly stable. Go back to stock clocks for a bit, see what happens.
 

JafaroffMusic

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black screen crashes are really common on ryzen when CPU overclocks dont work right
Huh... Didn't know that :eek:

Go back to stock clocks for a bit, see what happens.
Well, I've tried running everything (CPU, RAM, GPU) on stock speed (as I mentioned above), but I've got one black screen somehow after stable work for maybe 6-7 days. I'll try that again with different approach if nothing helps. Thank you :) By the way, I tested CPU using LinX several times - nothing bad happened though.

So I'm still thinking that 0x113 BSOD is primarily GPU-related. Currently I'm on one full day without black screen/BSOD, so I will observe and wait for now.
 

Mussels

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48,383 (8.20/day)
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Processor Ryzen R7 5800X
Motherboard Asus x570 Gaming-F
Cooling GPU: Corsair H110 W/ 4x140 Corsair ML RGB fans CPU: EK 240mm RGB AIO
Memory 64GB DDR4 3600 Corsair Vengeance RGB
Video Card(s) MSI GTX 1080 Gaming X (BIOS mod to Gaming Z) (45C max load, H110 AIO)
Storage 1TB Sasmsung 970 Pro NVME + 500GB 850 Evo
Display(s) Phillips 328m6fjrmb (32" 1440p 144hz curved)
Case Fractal Design R6
Audio Device(s) Razer Leviathan + Corsair Void pro RGB, Blue Yeti mic
Power Supply Corsair HX 750i (Platinum, fan off til 300W)
Mouse Logitech G Pro wireless + Steelseries Prisma XL
Keyboard Razer Huntsman TE
Software Windows 10 pro x64 (all systems)
Benchmark Scores Lots of RGB, so you know it's fast.
Huh... Didn't know that :eek:



Well, I've tried running everything (CPU, RAM, GPU) on stock speed (as I mentioned above), but I've got one black screen somehow after stable work for maybe 6-7 days. I'll try that again with different approach if nothing helps. Thank you :) By the way, I tested CPU using LinX several times - nothing bad happened though.

So I'm still thinking that 0x113 BSOD is primarily GPU-related. Currently I'm on one full day without black screen/BSOD, so I will observe and wait for now.
mine was stable in almost every benchmark, looping cinebench for a few hundred passes was a decent test, or heavy gaming was the only ways i could trigger it.
 

JafaroffMusic

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Meh, everything was really smooth and BAM! - black screen again. I'll try to go into stock freqs again :(
 
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